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  • ACMA voices concerns over revised TCP Code

    By Hamish Barwick | 18 April, 2012 15:46

    The Australia Media and Communications Authority (ACMA) may reject the revised Telecommunications Consumer Protections (TCP) Code submitted by industry body, the Communications Alliance, because of issues with sections covering advertising, pre-sale information and expenditure tools.

  • DNSChanger malware victims may face internet switch off: ACMA

    By Hamish Barwick | 30 March, 2012 15:16

    The Australian Communications and Media Authority (ACMA) has urged Australian internet users who may be DNSChanger victims to remove the malware form their computers before 9 July or face no internet service when domain name system (DNS) servers maintained by the FBI are switched off.

  • ACMA calls for improved senior citizen cyber safety education

    By Hamish Barwick | 23 March, 2012 16:56

    Improving cyber safety education of senior citizens through more targeted programs would greatly improve their confidence and get more elderly Australians online, according to an Australian Communications and Media Authority (ACMA) submission to a Senate committee investigating cyber safety for senior Australians.

  • EventsHQ hit with enforceable undertaking under Spam Act

    By Hamish Barwick | 07 March, 2012 16:32

    National Poker League brand owner, EventsHQ, has accepted to meet requirements of the Spam Act following an investigation by the Australian Communications and Media Authority (ACMA) into SMS messages sent to consumers which promoted National Poker League events.

  • Mobile Premium Services Code targets misleading SMS adverts

    By Hamish Barwick | 01 March, 2012 12:18

    The introduction of the Communications Alliance’s Mobile Premium Services (MPS) Code is intended to eliminate misleading premium rate SMS and MMS service advertisements.

  • Vodafone confirms spectrum licence renewal

    By Hamish Barwick | 10 February, 2012 14:34

    Vodafone Hutchison Australia (VHA) has responded to the Australian Communications and Media Authority (ACMA) limits on the amount of spectrum due to be sold to individual companies in 2012 by renewing its current licence holding.

  • TCP Code revised to include new provisions

    By Hamish Barwick | 07 February, 2012 16:48

    The revised Telecommunications Consumer Protections (TCP) Code by the Communications Alliance has included new provisions such as regular customer usage notifications for voice, SMS and data services, stronger controls on telecommunications product advertising, a compliance monitoring body and a unit-pricing regime in advertisements.

  • ACMA issues Vodafone with TCP Code directions

    By Hamish Barwick | 21 December, 2011 10:36

    The Australian Communications and Media Authority (ACMA) provided directions for Vodafone and Vodafone Network to comply with the Telecommunications Consumer Protections Code (TCP Code).

  • ACMA clears Seven Network of alleged Facebook privacy breach

    By Hamish Barwick | 19 December, 2011 14:31

    A Seven Local News report, which used images from a Facebook rest in peace (RIP) tribute page, has been found by the Australian Communications and Media Authority (ACMA) not to be in breach of the Commercial Television Industry Code of Practice 2010.

  • Aussies moving away from fixed-line communication devices: ACMA

    By Lisa Banks | 08 December, 2011 16:03

    The Australian Communications and Media Authority (ACMA) has claimed that Australian consumers are embracing multiple forms of communication technologies, with mobile phones being the “bulk of voice communications.”

  • Will 04 mobile numbers run out by 2017?

    By Hamish Barwick | 29 November, 2011 10:10

    Australian telecommunication service providers may have to create new mobile number ranges to replace the current 04 number which is in danger of running out, according to ACMA.

  • Discounts needed for low income earners to access NBN: ACCAN

    By Hamish Barwick | 25 October, 2011 15:20

    The Australian Communications Consumer Action Network (ACCAN) has proposed a broadband low income measures scheme, including discount wholesale prices, to enable Australians earning $26,000 a year or less to access to the National Broadband Network (NBN).

  • Convergence breaking regulations: ACMA

    By Tim Lohman | 29 August, 2011 11:51

    The rapid convergence of communications and media has caused a meltdown in the effectiveness of existing regulatory arrangements, according to the Australian Communications and Media Authority (ACMA).

  • Federal Govt introduces telco customer service guarantee

    By Chloe Herrick | 10 August, 2011 10:01

    Major telcos may be hit with a penalty of $2 million should they fail to comply with a new customer service guarantee (CSG) standard established by the Federal Government in an effort to shield consumers against poor customer service.

  • ACCAN slams telco opposition to ACMA regulation

    By Hamish Barwick | 26 July, 2011 10:31

    Australian telecommunication providers will have to face up to mandatory regulation of their industry and the introduction of measures such as standard pricing for data costs, according to telco lobby group, The Australian Communications Consumer Action Network (ACCAN).

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