News

• CIOs mull how to innovate and tighten belts simultaneously

  By Chris Kanaracus | 23 May, 2012 05:29

  CIOs face a common set of thorny challenges these days, namely the pressure to deliver innovations even as they seek to cut or hold down spending, according to an array of senior IT executives who spoke on Tuesday at the MIT Sloan CIO Symposium in Cambridge, Massachusetts.

• HCL CEO Vineet Nayar: Outsourcing is dead, and there's nothing innovative in cloud technology

  By John Gallant | 01 May, 2012 02:29

  The customer always comes first. Except when it comes to HCL, the $6 billion Indian outsourcing -- make that co-sourcing -- giant led by CEO Vineet Nayar, who literally wrote the book on a philosophy known as 'employees first, customer second.' In this latest installment of our CEO Interview Series, Nayar spoke with IDG Enterprise Chief Content Officer John Gallant about how that philosophy is fueling HCL's rapid growth and why more CIOs ought to consider adopting it. Nayar also discussed how HCL has set its sights beyond competing with other Indian outsourcers like Infosys and Wipro and is squarely targeting what he believes are the many unhappy customers of services giants like IBM, Accenture and CSC. The outspoken Nayar took shots at the 'fear psychosis' created by services firms in trying to peddle their offerings and used a barnyard epithet to describe public cloud computing, which he claims isn't ready for prime time. He also outlined HCL's aggressive plans for hiring locally in the U.S. and Europe, and defended the company's use of the controversial H-1B visa program. In addition, Nayar talked about the new goals for IT departments in 2012 and beyond, and explained why treating mobile as a technology 'misses the point.'

• $500M state pension software system wracked by backlogs

  By Chris Kanaracus | 18 April, 2012 04:31

  An expensive and long-troubled software program for California's pension system that went live last year has stumbled out of the gate, with some areas of service dealing with significant and growing backlogs, according to a report released Tuesday by officials at the California Public Employees' Retirement System (CalPERS).

• Amazon uses nearly half a million servers to power EC2, researcher estimates

  By Jon Gold | 17 March, 2012 07:39

  Although most end users never get a clear view of the infrastructure underlying the services they consume via Amazon's Elastic Compute Cloud, Accenture Research Manager Huan Liu recently estimated that a whopping 454,400 individual blade servers are currently being used to power that product.

• Telehealth can reduce deaths by 45%, study shows

  By Lucas Mearian | 08 December, 2011 07:44

  Using remote monitoring technology to keep tabs on patients' blood sugar and cardiopulmonary disease can reduce the risk of patient mortality by up to 45%, according to a U.K. Department of Health study.

• Software vendor says partnership with SAP led to stolen trade secrets

  By Chris Kanaracus | 23 November, 2011 06:26

  Former SAP partner Wellogix is accusing the vendor of stealing its trade secrets and swindling it out of lucrative software projects, according to a lawsuit Wellogix filed last week in U.S. District Court for the Southern District of Texas.

• Looking for work? Here's a job fair touting tech openings in India

  By Patrick Thibodeau | 12 November, 2011 07:59

  U.S. companies have been hiring workers from India for years, especially graduates of U.S. universities.

• Accenture launches private-cloud service for SAP customers

  By Chris Kanaracus | 10 November, 2011 04:00

  SAP customers seeking to move from traditional deployments to a private cloud architecture have a new option from Accenture, the companies announced Wednesday during the Sapphire conference in Madrid.

• Can you trust one outsourcing provider to manage the rest?

  By Stephanie Overby | 05 November, 2011 03:04

  Even as CIOs continue to pursue the multi-provider model for outsourcing IT, the question remains as to how to do it successfully: amassing the necessary vendor management skills needed, avoiding vendor finger pointing, and achieving intended results.

• Federal Govt sheds light on next round of e-health record funding

  By Chloe Herrick | 07 October, 2011 15:06

  The Federal Department of Health has revealed detailed plans for the third round of funding to be allocated to the National E-Health Transition Authority (NEHTA) next month for the Personally Controlled Electronic Health Record (PCEHR).

• Accenture pays $US63.7 million to resolve gov't kickbacks case

  By Grant Gross | 13 September, 2011 04:37

  Technology services and consulting company Accenture has agreed to pay $US63.7 million to resolve whistleblower allegations that it participated in a large-scale kickbacks scheme involving U.S. government contracts, the U.S. Department of Justice announced.

• Telstra, Accenture don the lab coats to develop Cloud services

  By Hamish Barwick | 30 August, 2011 08:51

  The move to Cloud will be accelerated for Telstra’s (ASX:TLS) enterprise customers following the opening of a product innovation lab with its US-based consulting partner, Accenture, in Melbourne this week.

• Accenture wins PCEHR infrastructure contract

  By Chloe Herrick | 16 August, 2011 09:31

  Global technology services firm Accenture has been chosen by the Federal Government as the national infrastructure partner for its $467 million personally controlled electronic health record (PCEHR) project.

• SAP project issues hurt Ingram Micro profits again

  By Chris Kanaracus | 30 July, 2011 05:01

  Ingram Micro's profits were dragged down for the second quarter in a row due to problems with an SAP implementation in Australia, the technology distributor said Thursday.

• Auditors: Army's huge SAP project 'at high risk'

  By Chris Kanaracus | 09 July, 2011 06:39

  The U.S. Army's massive SAP software project is "at high risk" of running further over time and budget, according to a recent report by the Department of Defense's Inspector General's Office.