Telstra chief executive, David Thodey, has conceded that progress remains slow on improving the telco's customer service record, despite making it a top priority in the last 18 months.

Telstra has reported a lower-than-expected first half profit and reaffirmed earnings guidance for the full year amid what it describes as a difficult macroeconomic backdrop.

More than 300,000 Australian households have changed channels to subscription IPTV which could pose challenges for operators such as Foxtel, according to a new study by analyst firm, Telsyte.

Telstra Corporation is expected to report a double-digit increase in first half profit as the telco grows market share, particularly in mobile, and keeps costs in check.

Telstra (ASX: TEL) has confirmed that a small number of BigPond email customers have not been receiving mail since the weekend beginning 4 February.

Motorola's Xoom tablet runs version 3.0 of Google's Android operating system — dubbed Honeycomb. Honeycomb is the first version of Android to be designed for use with tablets; previous versions were optimised for the smaller screens of smartphones.

CIOs and project managers talk about Agile in the trenches - the good, the bad and the ugly.

Telstra is to begin offering a bundle of Microsoft’s business applications, under the name of Microsoft Online Services, on its software service platform, T-Suite.

Telstra’s stake in the Foxtel pay television network has been a major inhibitor to the growth of broadband in Australia according to John Porter, CEO at pay television provider Austar.

Telstra has acknowledged wider telecommunications industry concerns about the need for greater equivalence and transparency in its submission to the National Broadband Network: Regulatory Reform for 21st Century Broadband discussion paper.