National Australia Bank (NAB) chief executive, Cameron Clyne, has sought to reassure shareholders that the benefits of the company’s Next Generation IT Platform (NGP) will come.

The Department of Human Services (DHS) has appointed a former ANZ Australia CIO, Gary Sterrenburg, after a four month search.

National Australia Bank's online unit, UBank, thinks it will permanently change banking industry business models, but BankWest says online banks will eventually be eaten by bricks and mortar parents.

National Australia Bank's (NAB) payments processing meltdowns were a "wake-up call" for the financial services community, a technology conference has been told.

The National Australia Bank (ASX: NAB) has reported that it continues to spend up on its Next Generation Banking following the release of its March 2011 half year financial results.

The development of a greenfield private Cloud is facilitating NAB’s IT revolution, but compared with more traditional banking platforms the new technologies is not without challenges.

A three-year journey in fundamental technology and business architecture design has resulted in a private Cloud at National Australia Bank that may eventually be used to host all its applications and services.

A three-year journey in fundamental technology and business architecture design has resulted in a private Cloud at National Australia Bank that may eventually be used to host all its applications and services.

Fusing human psychology with an advanced artificial intelligence engine, MyCyberTwin’s virtual humans are being used by organisations like NASA and National Australia Bank to improve their customer support levels.