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Authoritative.
Strategic.

The brave new world of consumerization
Users are no longer ignorant about technology. Many are both passionate and knowledgeable. And consumer-grade tools are more and more capable for business usage -- and sometimes even superior than traditional business tools. Whether it's mobile, cloud, social, or apps, chances are your company's employees are using "consumer" tools, with both good and bad implications for productivity, responsiveness, governance, and security. Here are the top 7 realities about the consumerization trend that you need to know.