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  • Make mobility standard business practice

    Currently many IT departments have ‘mobility’ people. They manage the BlackBerry Enterprise Server (BES), are the people who set up and administer iPhones, Android devices and Windows Mobile smartphones, and are often the go-to people for mobilising applications.

    Written by Tim Sheedy • 21 Sept. 11 10:00

  • Stopping the mobile madness

    I love my iPad, but I hate what it represents.

    Written by Mathias Thurman • 09 Aug. 11 00:43

  • Rise of the planet of the tablets

    The Planet of the Apes series of sci-fi thrillers in the late 1960s and early '70s depicted a world in which intelligent apes are the dominant species and humans have been subordinated.

    Written by Mike Elgan • 09 Aug. 11 00:13

  • Will Aussies wait in faith for an Amazon tablet?

    Australians are used to lengthy waiting times for the latest devices, but by the time the rumoured Amazon arrives on our shores the market could be well and truly saturated. Will it be worth the wait?

    Written by Rodney Gedda • 15 July 11 14:34

  • Used IPv4 addresses need a ‘vehicle history check’

    Before buying a used car, prospective buyers can review vehicle histories in most states of Australia through a service such as the NSW Roads & Traffic Authority’s Vehicle History Check. The histories include information about how many owners the vehicle has had, whether it has been written off or stolen and other information that helps consumers understand the risks of purchasing the car. Now that new IPv4 addresses are history, there is a developing market for acquiring ‘used’ IPv4 addresses. And like used cars, there are risks involved in acquiring these used addresses. So, where is the Vehicle History Check for IPv4 addresses?

    Written by Qing Li • 10 June 11 10:08

  • Smartphones, security and the enterprise

    Smartphones are among the most important technological developments of our time. Since the advent of the first smartphones in the 1990s, these once cumbersome devices have become immensely powerful and sophisticated tools – not just individual communications devices, but whole computing platforms, capable of running a vast array of personal and business applications.

    Written by Richard Ting • 20 May 11 09:40
  • 10

    Ubuntu's marketing kick: Is Canonical the next Apple?

    Another six months has passed and another version of Ubuntu Linux has been released, right? Wrong. Ubuntu 11.04 ‘Natty Narwhal’ arrived today and so did a new marketing direction from its parent company and principle sponsor, Canonical. And its flavour has a hint of Apple.

    Written by Rodney Gedda • 29 April 11 14:20

  • Finding the balance of power in technology real estate decisions is no easy task

    As business processes become automated, the business requires dependable IT while IT requires dependable real estate for secure power and cooling. Many multimillion dollar real estate transactions became obsolete within three years in Australia, Europe and North America due to a lack of understanding and foresight.

    Written by Simon Wise • 24 April 11 08:00

  • Social media - part 3

    We like our risk management, don’t we? It allows us to identify risks, and take action to mitigate them. Risk Management can and should be applied to social media usage. It makes good sense to manage the risk by having a very clear social media policy.

    Written by Breed Lewis • 12 March 11 10:00

  • Social media - part 2

    Apart from the above example where it can be demonstrated that it improves productivity when we allow employees to use social media as a ‘diversion break’ from the concentration of their daily tasks, there are also the obvious benefits of ‘market intelligence”. By encouraging staff to get positive messages out there via Twitter, Facebook etc and also uncovering public opinion of your organisation that is being shared via social media, it is easy to see why organisations would permit and even encourage social media use.

    Written by Breed Lewis • 11 March 11 10:17

  • Social media - part 1

    At three major IT service management conferences that I attended in 2010, social media played a big role in communicating the content, the mood and the social aspects of the conference. At two of these conferences, I witnessed and participated in lively discussions on whether companies should block social media in the workplace. Whether the presentation topic was on social media or not, there was obviously a desire to get this on the table for discussion. And it was heated – every time! Many people have strong views on this topic, so this paper will look at the current industry commentary, and discuss the benefits and the risks of allowing staff to use social media in the workplace.

    Written by Breed Lewis • 10 March 11 14:20

  • Turning service management green - Part 2

    Is it a bird? Is it a plane?..No! – it’s service management! ITIL Version 3 may not explicitly talk about sustainability but at every stage of the service lifecycle there is implicit guidance that can assist organisations in addressing the environmental challenges of its operations.

    Written by Karen Ferris • 09 March 11 14:27

  • Turning service management green - Part 1

    Green IT is a widely talked about subject at the moment. Organisations are undertaking numerous initiatives to address the challenge of increasing power consumption, growing carbon footprint not to mention increasing costs. An initiative that most organisations are not undertaking is embedding sustainability into processes and workflow.

    Written by Karen Ferris • 08 March 11 09:21

  • HP's phone, tablet strategy comes together with webOS

    Less than a year after it acquired Palm for $US1.2 billion, HP has announced the first wave of webOS-based products – two smartphones and a tablet pc – aimed at forging a new mobile device strategy for the company. Now it’s time to see if HP has the muscle to make mobility a success.

    Written by Rodney Gedda • 10 Feb. 11 12:53

  • The era of empowerment

    As we describe in Forrester’s new book Empowered, your customers are empowered by better information than ever before. They can check a price, read a product review, or ask for advice from a friend right from the screen of their smartphone.

    Written by Tim Sheedy • 23 Dec. 10 09:00

  • What to consider when you make a data centre investment

    Australia’s data centre explosion continues at a pace not seen since the internet bubble, with new facilities coming on line each week. Australia is currently readying about 25 MW of data centre capacity, ranging from office block conversions to mega facilities. But is a data centre a commodity purchase, or something strategic?

    Written by Simon Wise • 10 Dec. 10 15:19
  • 4

    Android vs iPhone

    I picked up my first Android phone at the beginning of this year — the Google Nexus One. Prior to that I had been a BlackBerry user and the IT organisations I managed all ran BES servers and only supported BlackBerry devices so the transition to the Nexus One was quite a significant one.

    Written by Steve Berg • 25 Nov. 10 17:53

  • Get ready for the untethered enterprise

    For a small but growing number of enterprise users, it's time to cut the cord.

    Written by Johna Till Johnson • 14 Oct. 10 09:05

  • Looking gift iPads in the mouth

    My company had excellent news last week, announcing stellar earnings. It was especially welcome after a difficult year of budget cuts, layoffs and a general decline in morale. To address that last issue, the company decided to give every employee a gift, and I'm not talking about a $25 Starbucks gift card. No, the plan was to hand out brand-new iPads to everybody. What could be cooler, right?

    Written by Mathias Thurman • 28 Sept. 10 00:35
  • 2

    How to create a successful mobile project

    Mobile and wireless technology is one of the most frequently talked about areas of activity within Australia’s technology sector. The dramatic rise in smartphone use has meant that people are looking to access the same content and services, both inside and outside working hours.

    Written by John Petrovich • 20 Sept. 10 10:36
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