
Authoritative.
Strategic.

The Planet of the Apes series of sci-fi thrillers in the late 1960s and early '70s depicted a world in which intelligent apes are the dominant species and humans have been subordinated.
Smartphones are among the most important technological developments of our time. Since the advent of the first smartphones in the 1990s, these once cumbersome devices have become immensely powerful and sophisticated tools – not just individual communications devices, but whole computing platforms, capable of running a vast array of personal and business applications.
Another six months has passed and another version of Ubuntu Linux has been released, right? Wrong. Ubuntu 11.04 ‘Natty Narwhal’ arrived today and so did a new marketing direction from its parent company and principle sponsor, Canonical. And its flavour has a hint of Apple.
As business processes become automated, the business requires dependable IT while IT requires dependable real estate for secure power and cooling. Many multimillion dollar real estate transactions became obsolete within three years in Australia, Europe and North America due to a lack of understanding and foresight.
We like our risk management, don’t we? It allows us to identify risks, and take action to mitigate them. Risk Management can and should be applied to social media usage. It makes good sense to manage the risk by having a very clear social media policy.
Apart from the above example where it can be demonstrated that it improves productivity when we allow employees to use social media as a ‘diversion break’ from the concentration of their daily tasks, there are also the obvious benefits of ‘market intelligence”. By encouraging staff to get positive messages out there via Twitter, Facebook etc and also uncovering public opinion of your organisation that is being shared via social media, it is easy to see why organisations would permit and even encourage social media use.
At three major IT service management conferences that I attended in 2010, social media played a big role in communicating the content, the mood and the social aspects of the conference. At two of these conferences, I witnessed and participated in lively discussions on whether companies should block social media in the workplace. Whether the presentation topic was on social media or not, there was obviously a desire to get this on the table for discussion. And it was heated – every time! Many people have strong views on this topic, so this paper will look at the current industry commentary, and discuss the benefits and the risks of allowing staff to use social media in the workplace.
Is it a bird? Is it a plane?..No! – it’s service management! ITIL Version 3 may not explicitly talk about sustainability but at every stage of the service lifecycle there is implicit guidance that can assist organisations in addressing the environmental challenges of its operations.
Green IT is a widely talked about subject at the moment. Organisations are undertaking numerous initiatives to address the challenge of increasing power consumption, growing carbon footprint not to mention increasing costs. An initiative that most organisations are not undertaking is embedding sustainability into processes and workflow.
As we describe in Forrester’s new book Empowered, your customers are empowered by better information than ever before. They can check a price, read a product review, or ask for advice from a friend right from the screen of their smartphone.
Australia’s data centre explosion continues at a pace not seen since the internet bubble, with new facilities coming on line each week. Australia is currently readying about 25 MW of data centre capacity, ranging from office block conversions to mega facilities. But is a data centre a commodity purchase, or something strategic?
Picture a line of fire engines, police cars and other governmental and non-governmental services arriving at the scene of a bushfire. It is a moments in public safety when communication between first responders is key.
Last week, Facebook announced that it had amassed 500 million users, a formable portion of the global Internet audience. But even as Mark Zuckerberg and company celebrates, others are busy trying to uproot Facebook's popularity by establishing a set of open standards to share Facebook-like features across the Internet.
Earlier this year I wrote a TechWorld blog about Apple’s new iPad and how it may ignite the tablet PC industry. Judging by the number of competing offerings that have popped up since, at the very least we’re in for a lot more tablet choice.
Google prides itself on releasing products early and improving on them quickly, but this philosophy sometimes does a disservice to the company and to its users, as illustrated by this week's ballyhooed release of Buzz in Gmail.
As corporate budgets have tightened, your company has asked you to choose a maximum of four items to support your work. You will be provided only with these items. Can you get by without a BlackBerry? How much do you really need a desk? Your PC? Take a look at some interesting survey results.
There are two ways to look at the rush of secondary and tertiary products coming into the virtualization market-especially this week and next week.
Robert Fort, CIO of music retailer Virgin Entertainment Group, would have liked to wave a magic wand to give key employees the ability to easily transition between voice, instant messaging and videoconferencing technologies. His practical answer: a unified communications environment
Mozilla has touted Firefox 3 as faster and more secure than earlier versions of the open-source web browser. But there's another reason to look at the browser upgrade: it is highly customizable for individual users by utilizing the massive library of Add-ons - additional features that users can choose to install on top of the browser.
Last year, the big question about virtualization in data centres was: "How much money and time will this save us?" This year, the big question will be: "How secure are we?"
There are a lot of misconceptions out there about safe web browsing. You might think you're being safe. But without the facts it’s next to impossible to stay protected against ...
Developed by the CIO executive Council, Pathways is a unique, flexible, self-managed, self-paced 12-month CIO designed and delivered ...