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    Total cost of ownership is only part of the SaaS picture

    For me TCO is only part of the picture, using this measure in isolation can lead you to make suboptimal purchasing decisions. This is written with my experience of Salesforce front of mind, however this can apply to most SaaS providers.

    Written by Andy Pattinson • 14 April 11 15:54

  • Privacy changes could affect Cloud projects

    It is important to plan ahead when hopping into the Cloud. Cloud-hopping companies and their suppliers need to know where their data is going, and should plan for the possibility that they may later wish to hop out, or switch Cloud providers.

    Written by Sophie Dawson and Andrew Hilton • 20 Dec. 10 09:00

  • Cloud Integration Triggers Familiar Headaches

    There is a wary sense of deja vu among CIOs when the talk turns to cloud. Having bought a boatload of half-baked products over the years, experienced technology leaders are not easily impressed by the Next Big Thing.

    Written by Maryfran Johnson • 18 May 10 04:33

  • 5 Misunderstood Facts About ERP

    Think you know everything about ERP? Here are five things to consider:

    Written by Thomas Wailgum • 15 April 09 09:47

  • Turning IT Process Automation into Business Growth

    Many automation projects measure success on basic ROI metrics: That's not enough. The smartest IT leaders are measuring the business impact of these projects, says CA's Stephen Elliot. Here's his advice on how to do that, bring your team together and lay a foundation for business growth.

    Written by Stephen Elliot • 13 March 09 10:40

  • "The World Will Choose a Combination of Software and Services"

    Contrary to the general belief that enterprises will leverage software-as-a-service (SaaS) on a pay-per-use model and shy away from managing applications in-house, Microsoft's GM of Marketing and Operations, Tarun Gulati says that both the software and web-hosted services will co-exist. He thinks that CIOs will choose a combinations of both - instead of opting for either one.

    Written by Gunjan Trivedi • 30 June 08 15:23

  • SaaS model is maturing

    Customers always want their software bug-free and free of charge. Anything less is a disappointment, according to Josh Greenbaum, a principle at Enterprise Applications Consulting.

    Written by Ephraim Schwartz • 12 July 06 12:06
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