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    2012 predictions for the CRM market

    It is predicted that 2012 will be the year when customer relationship management (CRM) software becomes truly customer centric and based on an open, Cloud orientated model, SugarCRM’s country manager has claimed.

    Written by Lisa Banks • 21 Nov. 11 12:50

  • Cloud computing: More IT leaders turn to SaaS ERP

    In 2006, Epec Engineered Technologies found itself in a situation familiar to many in corporate IT. With a series of business acquisitions behind it, the New Bedford, Mass.-based manufacturer of printed circuit boards, battery packs and other electronic components needed to replace multiple ERP systems with a single platform capable of supporting the entire organization.

    Written by Rich Freeman • 23 Aug. 11 02:30

  • SaaS ERP is making the grade at Brown University

    When powerful ERP applications are needed by growing businesses today, SaaS ERP is being looked at more and more as a viable option to traditional complex, expensive and labor-intensive packaged ERP suites. And while SaaS ERP is still young, in the right setting and with the right users, it's offering some eye-opening real world gains for a variety of organizations.

    Written by Todd R. Weiss • 23 Aug. 11 09:40

  • Microsoft's Office 365, SkyDrive down for some users

    Microsoft's Office 365 and SkyDrive were hit by outages on Wednesday, with some customers saying they lost access to e-mail and other services for up to four hours.

    Written by Nancy Gohring • 18 Aug. 11 08:40

  • SAP co-CEO McDermott talks up HANA, mobility and SaaS

    SAP has seen software sales rebound steadily after a dip during the global recession, and is hoping to supercharge its business with forays into in-memory computing, SaaS (software as a service) and mobile applications, a business it entered with last year's acquisition of Sybase.

    Written by Chris Kanaracus • 28 July 11 01:53

  • Virgin Mobile: The telco without a CIO unifies IT, customer service

    While most Australian telcos have CIOs presiding over dedicated IT departments, mobile network operator, Virgin Mobile, has unified its project management, IT and customer service business units under the guise of its chief operating officer, Matt Anderson.

    Written by Rodney Gedda • 27 July 11 15:55

  • Reckon pushes CashBook into the Cloud

    Accounting software vendor Reckon has launched a new Cloud service, CashBook Online which allows small businesses to manage their accounts online or without and Internet connection.

    Written by Rodney Gedda • 06 July 11 15:07

  • Options for cloud, SaaS data integration grow

    The options for cloud and SaaS (software as a service) data integration grew larger on Wednesday with the announcement of Talend Cloud, a new product from open-source vendor Talend.

    Written by Chris Kanaracus • 09 June 11 02:45

  • Taronga Zoo tames contractor management with SaaS app

    Sydney’s Taronga Zoo has procured a SaaS application to manage its on-site contractors, including location tracking.

    Written by Rodney Gedda • 12 May 11 11:31

  • Forrester: Public cloud growth to surge, especially SaaS

    On the heels of the controversial Amazon EC2 cloud outage last week, research firm Forrester published a timely report on the growth potential of the major public cloud categories.

    Written by Shane O'Neill • 27 April 11 05:51

  • Novell's Vibe enterprise social networking suite debuts

    Novell has released to worldwide general availability its Web-hosted Vibe Cloud enterprise social collaboration suite, which adapts for workplace use a variety of social networking features made popular in consumer-oriented sites like Facebook and Twitter.

    Written by Juan Carlos Perez • 06 April 11 01:12

  • How SaaS will impact six key software categories

    As more sourcing executives consider incorporating SaaS solutions into their overall technology vendor landscape, the potential to significantly disrupt the current software market grows. And while SaaS adoption is expected to expand in the coming years, the challenge for sourcing professionals will be a lack of uniform adoption across the whole software market. In some software categories, SaaS will be a disruptive technology, in others the only option, and in many cases SaaS will have minimal impact.

    Written by Liz Herbert and Andrew Bartels, Forrester Research • 02 March 11 06:12

  • Box.net closes $48M funding round

    In yet another sign of cloud-hosted software's momentum in the business market, Box.net, which makes a software-as-a-service content management application, announced on Thursday that it has closed a $US48 million funding round.

    Written by Juan Carlos Perez • 25 Feb. 11 03:59

  • Google launches Apps certification program for IT pros

    Google has launched a program to certify that staffers at Google Apps resellers have specific expertise, knowledge and experience working with the company's hosted collaboration and communication suite.

    Written by Juan Carlos Perez • 24 Feb. 11 04:06

  • SlideShare aims to simplify Web meetings

    SlideShare has added Web conferencing to its site for posting, viewing, rating and commenting on business presentations, documents and videos, the company said Wednesday.

    Written by Juan Carlos Perez • 17 Feb. 11 04:54

  • Hearsay preps social media monitoring tool for enterprises

    Hearsay, a startup founded in 2009, is launching a cloud-hosted social media management application tailored specifically for companies that have a national brand as well as a broad base of local affiliates.

    Written by Juan Carlos Perez • 04 Feb. 11 02:06

  • Amazon to offer Oracle's database in the cloud

    Oracle's database will be available in the second quarter as part of Amazon Web Services' Relational Database Service, the companies announced Tuesday.

    Written by Chris Kanaracus • 02 Feb. 11 00:45

  • Google CEO shakeup: Advantage Microsoft in apps war?

    You have to wonder if Microsoft execs were dancing the jig after hearing the news that business-minded Google CEO Eric Schmidt was replaced by 38-year-old co-founder and elusive search guru Larry Page.

    Written by Shane O'Neill • 26 Jan. 11 07:03

  • Will Google CEO shift undermine enterprise efforts?

    In the nascent battle between Google and Microsoft> for enterprise software customers, there is one stark reality that customers who choose Google must accept: Google's future does not depend on the success of Google Apps.

    Written by Jon Brodkin • 22 Jan. 11 22:45

  • Box.net overhauls content management app's user interface

    Box.net has redesigned from the ground up the user interface of its cloud-hosted content management application, as well as added new collaboration features and real-time notification capabilities.

    Written by Juan Carlos Perez • 21 Jan. 11 07:26
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