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  • Growth in Indian IT services exports to slow down, says Nasscom

    Growth in India's exports of IT services, business process outsourcing and related services is forecast to drop to 11 to 14 percent in the Indian fiscal year to March 31, 2013 from an estimated 16.3 percent in the current fiscal year, the National Association of Software and Services Companies (Nasscom) said.

    Written by John Ribeiro • 09 Feb. 12 22:57

  • Outsourcer Cognizant posts strong revenue and profit growth despite uncertain market

    Cognizant Technology Solutions posted strong growth in revenue and profits in the fourth quarter of 2011, indicating that a few focused players continue to grow, even as demand for offshoring is flat because of uncertain economic conditions.

    Written by John Ribeiro • 09 Feb. 12 01:43

  • Engineer's wife 'ferocious' in Obama Q&A on H-1Bs

    The White House is following up on an offer made by President Barack Obama this week to help find a job for an unemployed semiconductor engineer in Texas. The offer was made during a live online town hall after the engineer's wife questioned the government's policy concerning H-1B visa workers.

    Written by Patrick Thibodeau • 04 Feb. 12 09:09

  • H-1B workers are better paid, more educated, study finds

    H-1B workers are better educated than U.S. born workers and earn more, according to a new study by an independent research group.

    Written by Patrick Thibodeau • 03 Feb. 12 23:14

  • Westpac cuts 560 jobs, sends 150 to India

    Westpac Banking Corporation is poised to axe more than 400 jobs and send another 150 offshore in the latest round of job cuts at the big banks.

    Written by AAP • 02 Feb. 12 16:11

  • U.S. firms should disclose offshore hiring, says lawmaker

    WASHINGTON -- A newly filed U.S. House bill would require that U.S. public companies disclose the number of workers they employ in the U.S., and the number that work overseas.

    Written by Patrick Thibodeau • 02 Feb. 12 08:58

  • IT outsourcing deal size data shows decade-long decline

    An analysis of last year's outsourcing activity reveals the continuation of a decade-long decline in deal size. While the numbers of mega-deals and mid-range contracts awarded each year has remained relatively stable since 2002, those valued at $100 million or less have more than tripled, according quarterly data from outsourcing consultancy Information Services Group (formerly TPI).

    Written by Stephanie Overby • 31 Jan. 12 07:14

  • Obama attacks offshoring, seeks visa reform

    In his State of the Union Speech, President Barack Obama Tuesday night attacked offshoring, urged businesses to bring jobs back to the U.S., and renewed his appeal for visa reforms to keep foreign students from returning home after earning advanced degrees.

    Written by Patrick Thibodeau • 25 Jan. 12 23:09

  • Wipro's IT revenue rises, but lags peers

    Wipro's IT services revenue grew 12 percent year on year in U.S. dollar terms in the quarter ended Dec. 31, but its growth lags behind Indian outsourcing peers such as Tata Consultancy Services (TCS).

    Written by John Ribeiro • 20 Jan. 12 20:50

  • Obama wants less offshoring, as vendors see U.S. shift

    WASHINGTON -- President Barack Obama is trying to encourage U.S. companies not to send work overseas . This might not be as hard a job as it seems for some types of IT work.

    Written by Patrick Thibodeau • 19 Jan. 12 23:43

  • AXA rolls out hosted global insurance anti-fraud system

    Insurance firm AXA is to use a hosted BAE Systems Detica anti-fraud platform to help tackle a reported spike in fraudulent claims.

    Written by Antony Savvas • 18 Jan. 12 20:11

  • India's Tata posts strong revenue growth in tough times

    Tata Consultancy Services, India's largest outsourcer, posted strong revenue in the quarter ended Dec. 31, with growth across all its markets including Europe, which is being hit by a debt crisis.

    Written by John Ribeiro • 18 Jan. 12 02:21

  • Five tips to keep IT outsourcing on track as global providers cut

    Are you prepared as global IT outsourcers shrink onshore staff? These tips will help you keep projects moving as offshore IT service provides cut back on the on-site staff that used to work as liaisons between customer and provider.

    Written by Stephanie Overby • 15 Jan. 12 07:03

  • Infosys cuts revenue forecast citing European crisis

    Infosys cut its revenue growth forecast for its fiscal year ending March 31, citing slowing demand in Europe which is hit by a debt crisis.

    Written by John Ribeiro • 12 Jan. 12 22:15

  • Seven signs you've outsourced too much to IT service providers

    The lure of IT outsourcing is strong -- from the promise of better service levels and lower costs to the premise of freeing up internal resources to focus on strategic business issues. And if your IT service provider -- and, let's face it, a few of your CXO peers -- had their way, you'd send it all out the door to a third-party.

    Written by Stephanie Overby • 07 Jan. 12 05:52

  • 12 IT outsourcing predictions for 2012

    The IT outsourcing industry in 2011 was largely marked by smaller deals, hesitant customers, profit-squeezed providers and a whole lot of talk—but not as much action—on the cloud computing front.

    Written by Stephanie Overby • 23 Dec. 11 06:07

  • IT outsourcing year in review, rating our 2011 predictions

    As the end of the year approaches, the predictions of what's to come in the next 12 months abound. Of course, those predictions are usually quickly forgotten and no one rushes to issue a scorecard for how they fared -- but that's not the case at CIO.com. This year, we're revisiting the 11 outsourcing trends we forecast for 2011 to find out which of them actually came to pass.

    Written by Stephanie Overby • 15 Dec. 11 03:23

  • Offshoring comes under bipartisan attack in Congress

    WASHINGTON -- Four U.S. lawmakers -- three Democrats and one Republican -- have teamed up to attack call center outsourcing by introducing a bill that would penalize any company that moves a call center overseas.

    Written by Patrick Thibodeau • 10 Dec. 11 08:22

  • 10 worst sales tactics of IT outsourcing companies

    IT service providers are big on talk of innovation these days—except when it comes to their own sales practices. It seems as if many vendor sales teams have been pulling from the same bag of frustrating and ineffective tricks to try to win deals since the dawn of IT outsourcing.

    Written by Stephanie Overby • 10 Dec. 11 05:18

  • Outsourcing — the right decision for Elders CIO

    When rural services company, Elders, made the decision to overhaul its IT infrastructure, Adelaide-based CIO, Shaun Hughes, was faced with the difficult task of cutting his IT department staff.

    Written by Hamish Barwick • 09 Dec. 11 10:49
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