If nothing else will cause CIOs insomnia in 2011 it will be the potential disruptive effects of legal issues that walk hand in hand with this year's IT trends. Most of the lists of trends look the same and there are those that will be proved to be over hyped. One thing that is certain after Wikileaks, Facebook privacy issues and an ever growing cloud on the horizon, it will be a busy year in the courts.
Sourcing / Opinions
It is important to plan ahead when hopping into the Cloud. Cloud-hopping companies and their suppliers need to know where their data is going, and should plan for the possibility that they may later wish to hop out, or switch Cloud providers.
A group of European entrepreneurs have banded together to create a new mobile telecommunications company aimed at the high-volume consumer market, and it even has a local call centre.
Clients often come to us asking how they can get rid of their IT supplier. Their reasons are many, and vary from performance-related concerns to wanting to reduce costs by deferring or going without the services. This has especially been the case during the recent economic downturn.
While one might hope that business leaders, who have everything to gain from process improvement, would recognize the importance of their own leadership role in driving change, we all know that is not always the case.
There is a wary sense of deja vu among CIOs when the talk turns to cloud. Having bought a boatload of half-baked products over the years, experienced technology leaders are not easily impressed by the Next Big Thing.
IT departments say they want innovation from their outsourcing vendors, and the vendors say they want to provide it. So <a href="http://www.cio.com/article/141066/CIO_s_Exclusive_Outsourcing_and_Innovation_Survey">why is innovation in outsourcing so rare</a>?
Internal IT organizations choose to outsource for any number of reasons: to cut costs, improve service, increase efficiency. Increasingly, they're seeking innovation from their IT outsourcing partners, even though many don't have a clear picture of what innovation means in the context of outsourcing. Consequently, those IT departments are not getting much innovation from their service providers.
Xerox's $6.4 billion bid for business process outsourcer Affiliated Computer Services (ACS) is the second merger announced between an enterprise hardware maker and a technology services provider in a week. Just seven days earlier, Dell went public with its plans to purchase Perot Systems.
IT is undergoing one of the most significant transformations in recent memory -- yet most IT practitioners (including telecom managers) are only dimly aware of what's happening.
Think you know everything about ERP? Here are five things to consider:
There are two hot topics in the U.S. offshore outsourcing industry today-first, what the likely impact of the recession will be and second, what will be the likely impact of Barak Obama's presidency. While the former has attracted some good intellectual debate, with sound arguments and evidence to support both sides of the story, the latter has received pretty naive coverage, mostly from senior executives of offshore outsourcing or advisory firms desperate to allay their customer's concerns. One fundamental question that they fail to address is why Obama should care about offshore outsourcing. If it was so simple and so straightforward that offshore outsourcing is good for corporations, good for countries, good for economies, then why would Obama even consider doing anything about it?
Globalization is suffering from <a href="http://www.cio.com/article/470867">economic, financial and political challenges</a>. IT organizations can improve results and mitigate risks by revamping offshore strategies. Implementing <a href="http://www.cio.com/article/29654/The_Hidden_Costs_of_Offshore_Outsourcing">globalization no longer creates automatic competitive cost advantage</a>. While nearly all companies have globalization programs, most were created randomly and reactively without strategic consideration. To gain competitive advantage, companies must <a href="http://www.cio.com/article/336918">strategically engineer the integration and synergy from service providers</a>.
Have you ever heard the expression 'Any road will take you there if you don't know where you're going'? When it comes to outsourcing, it can sure cause long term problems if you don't invest in strategy development, goal setting and planning.
As the US economy continues its downward spiral, analysts who predicted lost jobs would cause a surge in outsourcing are eating their words.
Facing a potential onslaught of baby boomer retirements and a smaller pool of Generation X employees to replace them, IT managers who want to create or sustain a Best Place to Work environment will need the additional help of another group of professionals: Generation Y. Also known as Millennials, this group consists of nearly 80 million individuals born roughly between 1979 and 1999. They are the workforce of the future.
That the PR hordes at Microsoft would begin the jungle drumbeat for the next version of Windows within an ace of the launch of Vista was, of course, to be expected. The company's default position whenever challenged about its latest products has always been to pique the appetite for the next version through calculated leaks, the drawing up of roadmaps, the tossing around of code names and the issuing of possible feature details. This predictable tactic is rearing its head again with a steady stream of stories appearing in the media: Google News today lists 862. The question is: why do we play along?
To outsource or not - it's a serious business decision. But the problem is that words carry baggage, and none more so than the word 'outsource'.
Back in the last century, when business and society changed more slowly, companies could afford to take their time fine-tuning their operations. Today, the marketplace rewards those companies that change most quickly
I have just returned from a fact-finding mission about moving our IT operations offshore
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