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  • Mergers & acquisitions: The first 100 days

    It is day one of the acquisition and executive reputations are on the line. Are you prepared? Have you revised your current organisation commitments and reviewed organisational priorities with colleagues?

    Written by Evan Thomas • 06 Feb. 12 13:15
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    Total cost of ownership is only part of the SaaS picture

    For me TCO is only part of the picture, using this measure in isolation can lead you to make suboptimal purchasing decisions. This is written with my experience of Salesforce front of mind, however this can apply to most SaaS providers.

    Written by Andy Pattinson • 14 April 11 15:54

  • Social media - part 3

    We like our risk management, don’t we? It allows us to identify risks, and take action to mitigate them. Risk Management can and should be applied to social media usage. It makes good sense to manage the risk by having a very clear social media policy.

    Written by Breed Lewis • 12 March 11 10:00

  • IT trends and their legal disruptors

    If nothing else will cause CIOs insomnia in 2011 it will be the potential disruptive effects of legal issues that walk hand in hand with this year's IT trends. Most of the lists of trends look the same and there are those that will be proved to be over hyped. One thing that is certain after Wikileaks, Facebook privacy issues and an ever growing cloud on the horizon, it will be a busy year in the courts.

    Written by Robert Todd • 16 Feb. 11 16:53

  • Privacy changes could affect Cloud projects

    It is important to plan ahead when hopping into the Cloud. Cloud-hopping companies and their suppliers need to know where their data is going, and should plan for the possibility that they may later wish to hop out, or switch Cloud providers.

    Written by Sophie Dawson and Andrew Hilton • 20 Dec. 10 09:00
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    All brand new: an amaysim experience down under

    A group of European entrepreneurs have banded together to create a new mobile telecommunications company aimed at the high-volume consumer market, and it even has a local call centre.

    Written by Rodney Gedda • 23 Nov. 10 10:44

  • How to sack your IT supplier

    Clients often come to us asking how they can get rid of their IT supplier. Their reasons are many, and vary from performance-related concerns to wanting to reduce costs by deferring or going without the services. This has especially been the case during the recent economic downturn.

    Written by David Downie • 01 July 10 11:32

  • How to Gain Stakeholder Engagement

    While one might hope that business leaders, who have everything to gain from process improvement, would recognize the importance of their own leadership role in driving change, we all know that is not always the case.

    Written by Martha Heller • 25 May 10 05:55

  • Cloud Integration Triggers Familiar Headaches

    There is a wary sense of deja vu among CIOs when the talk turns to cloud. Having bought a boatload of half-baked products over the years, experienced technology leaders are not easily impressed by the Next Big Thing.

    Written by Maryfran Johnson • 18 May 10 04:33

  • To Achieve Innovation from IT Outsourcing, Shake Things Up

    IT departments say they want innovation from their outsourcing vendors, and the vendors say they want to provide it. So why is innovation in outsourcing so rare?

    Written by Meridith Levinson • 14 May 10 08:22
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    IT outsourcing: 3 reasons your vendor won't innovate

    Internal IT organizations choose to outsource for any number of reasons: to cut costs, improve service, increase efficiency. Increasingly, they're seeking innovation from their IT outsourcing partners, even though many don't have a clear picture of what innovation means in the context of outsourcing. Consequently, those IT departments are not getting much innovation from their service providers.

    Written by Stephanie Overby • 06 May 10 06:28

  • IT Outsourcing: Many Mergers Ahead

    Xerox's $6.4 billion bid for business process outsourcer Affiliated Computer Services (ACS) is the second merger announced between an enterprise hardware maker and a technology services provider in a week. Just seven days earlier, Dell went public with its plans to purchase Perot Systems.

    Written by Stephanie Overby • 30 Sept. 09 07:16

  • The evolution of the network engineer

    IT is undergoing one of the most significant transformations in recent memory -- yet most IT practitioners (including telecom managers) are only dimly aware of what's happening.

    Written by Johna Till Johnson • 03 July 09 03:11

  • 5 Misunderstood Facts About ERP

    Think you know everything about ERP? Here are five things to consider:

    Written by Thomas Wailgum • 15 April 09 09:47
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    Politics and Economics of Offshore Outsourcing

    There are two hot topics in the U.S. offshore outsourcing industry today-first, what the likely impact of the recession will be and second, what will be the likely impact of Barak Obama's presidency. While the former has attracted some good intellectual debate, with sound arguments and evidence to support both sides of the story, the latter has received pretty naive coverage, mostly from senior executives of offshore outsourcing or advisory firms desperate to allay their customer's concerns. One fundamental question that they fail to address is why Obama should care about offshore outsourcing. If it was so simple and so straightforward that offshore outsourcing is good for corporations, good for countries, good for economies, then why would Obama even consider doing anything about it?

    Written by Arpit Kaushik • 12 Feb. 09 15:32

  • How to Make Offshoring Deals Withstand Crisis Situations

    Globalization is suffering from economic, financial and political challenges. IT organizations can improve results and mitigate risks by revamping offshore strategies. Implementing globalization no longer creates automatic competitive cost advantage. While nearly all companies have globalization programs, most were created randomly and reactively without strategic consideration. To gain competitive advantage, companies must strategically engineer the integration and synergy from service providers.

    Written by Dean Davison • 17 Jan. 09 07:01

  • The Road to Better Outsourcing

    Have you ever heard the expression 'Any road will take you there if you don't know where you're going'? When it comes to outsourcing, it can sure cause long term problems if you don't invest in strategy development, goal setting and planning.

    Written by Linda Tuck Chapman • 13 Oct. 08 11:58

  • Offshore Outsourcing: What Role Will Recession Play?

    As the US economy continues its downward spiral, analysts who predicted lost jobs would cause a surge in outsourcing are eating their words.

    Written by Arpit Kaushik • 07 Oct. 08 15:38

  • 5 ways to make your company Gen Y-friendly

    Facing a potential onslaught of baby boomer retirements and a smaller pool of Generation X employees to replace them, IT managers who want to create or sustain a Best Place to Work environment will need the additional help of another group of professionals: Generation Y. Also known as Millennials, this group consists of nearly 80 million individuals born roughly between 1979 and 1999. They are the workforce of the future.

    Written by Katherine Spencer Lee • 27 June 08 09:54

  • Don't believe the Windows 7 hype

    That the PR hordes at Microsoft would begin the jungle drumbeat for the next version of Windows within an ace of the launch of Vista was, of course, to be expected. The company's default position whenever challenged about its latest products has always been to pique the appetite for the next version through calculated leaks, the drawing up of roadmaps, the tossing around of code names and the issuing of possible feature details. This predictable tactic is rearing its head again with a steady stream of stories appearing in the media: Google News today lists 862. The question is: why do we play along?

    Written by Martin Veitch • 01 July 08 14:12
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