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  • FCC ruling on 800MHz band a boon for Sprint

    The U.S. Federal Communications Commission approved a rule change for part of the 800MHz band at a meeting on Thursday, opening the door for Sprint Nextel to use the band for its 4G LTE network.

    Written by Stephen Lawson • 25 May 12 19:53

  • Coding contest shows how big data can improve health care

    A recent coding competition in the Boston area brought together IT professionals, medical workers and others with an interest in health IT to show how data analytics can improve health care.

    Written by Fred O'Connor • 25 May 12 15:03

  • Security researcher urges IT managers to keep up with SAP patches

    More than 95 percent of over 600 SAP systems tested by security firm Onapsis were vulnerable to espionage, sabotage and fraud, mainly because patches had not been applied, according to a researcher.

    Written by Loek Essers • 24 May 12 16:37

  • What to outsource, and when

    A CIO can neither be pro- nor anti-outsourcing. Instead, he or she must ensure the outsourcing option is a tool upon which to call as the appropriate situation arises.

    Written by Gary Percival • 24 May 12 14:23

  • Are CEOs getting the social media thing?

    IBM says a study it did of some 1700 Chief Executive Officers worldwide found that many indeed - or should be - grasping social media as a key enabler of collaboration and innovation.

    Written by Michael Cooney • 24 May 12 13:33

  • Wolfram expands into system modeling

    Expanding beyond its scientific and engineering number-crunching software, Mathematica maker Wolfram Research released a desktop application for full-scale system modeling and simulation, the company announced Wednesday.

    Written by Joab Jackson • 23 May 12 21:04

  • Groups launch gigabit-per-second broadband project

    An Ohio startup company has raised US$200 million to fund gigabit-per-second broadband projects in six university communities across the U.S., the company announced Wednesday.

    Written by Grant Gross • 23 May 12 15:48

  • Tech guns for hire: 5 places to find skilled IT contractors

    Even for organizations with a stellar full-time IT staff, situations often arise where temporary outside help is needed. A big Web project might demand a few extra programmers to meet a tough deadline, for example, or a rollout of tools to support a sales force bent on capturing a broader market may require expertise not available in-house.

    Written by Logan Kugler • 22 May 12 20:08

  • IT outsourcing: Will CIOs reclaim their power?

    IT outsourcing has always been a double-edged sword for CIOs. What starts out as a cure for IT's ills always seems to cause more headaches down the road.

    Written by Stephanie Overby • 22 May 12 00:36

  • Utility hires outsourcer -- but keeps IT staff

    Consumers Energy, a large utility in Michigan, has hired an offshore outsourcing firm to take over some of its IT operations. But instead of cutting its internal IT employees, it is retraining them for new types of work.

    Written by Patrick Thibodeau • 14 May 12 23:02

  • Big Data analytics gold for the call center

    There may be no corporate function that throws off more data than the corporate call center. "Every contact is counted, routed, measured and scored. Agent performance is actively measured," says Tony Filippone, executive vice president of research for sourcing analyst firm HfS Research. "Other key process owners, like finance and accounting or claims adjudication,wish their data was as rich."

    Written by Stephanie Overby • 11 May 12 23:30

  • Five outsourcing trends to watch

    1. Smaller Deals. A decade-long decline in the size of IT services contracts continues. While the number of mega-deals and midrange contracts awarded each year has remained fairly stable since 2002, the number of those worth $100 million or less has more than tripled, according to outsourcing consultancy Information Services Group (formerly TPI).

    Written by Stephanie Overby • 11 May 12 02:25

  • Infosys' legal problems prompt analysts' concerns

    WASHINGTON - The company that is a target in a federal probe on its use of visas, Infosys, says it is assuring customers that the government investigation, despite its unknown outcome, will not impact its business.

    Written by Patrick Thibodeau • 10 May 12 08:57

  • EBay setting up a second development center in India

    EBay is hiring for a development center it is setting up in Bangalore, its second in the country.

    Written by John Ribeiro • 08 May 12 23:29

  • Hostage crisis in the Cloud: Can you rescue your data back?

    Outsourcing contracts typically include detailed termination and transition assistance provisions that outline the provider's responsibilities regarding data return. Indeed, in many outsourcing contracts, the vendor agrees to provide the data promptly whenever the customer ask for it in the format that the customer requests-and the provider often covers the cost of doing so.

    Written by Stephanie Overby • 07 May 12 11:27

  • IT Budgets, cybersecurity top federal CIO concerns

    Ask federal CIOs what keeps them up at night, and you'll hear an earful. From cybersecurity and governance policy to modernization initiatives and adjusting to tightening budget constraints, CIOs in the federal government have their hands full, according to a new study from the advocacy organization TechAmerica and the consulting firm Grant Thornton.

    Written by Kenneth Corbin • 05 May 12 03:48

  • Outsourcing contracts and negotiations getting more complex

    Given the maturation of the IT outsourcing market and the introduction of more standardized offerings like cloud computing, you might assume that negotiating IT service deals is getting easier.

    Written by Stephanie Overby • 29 April 12 03:33

  • Lofgren says 'toxic environment' stalls visa reform

    WASHINGTON -- U.S. Rep. Zoe Lofgren (D-Calif.) isn't giving up on a bill to give green cards to college graduates with advanced degrees in technical fields, but she has been unable to find any Republican backing for it.

    Written by Patrick Thibodeau • 27 April 12 07:20

  • Wipro's IT revenue growth slows in an uncertain market

    Wipro, one of India's top outsourcers, reported slow revenue growth in U.S. dollar terms for the quarter ended March 31, and issued muted guidance for the next quarter, reflecting an uncertain outsourcing market.

    Written by John Ribeiro • 25 April 12 21:12

  • Tata forecasts a strong market for its services

    India's largest outsourcer, Tata Consultancy Services, posted high revenue and profit growth in U.S. dollar terms for the quarter ended March 31, and said the market for its services continues to be strong.

    Written by John Ribeiro • 24 April 12 02:29
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