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Sourcing » Interviews »

  • How to close your next IT outsourcing deal: handshake vs contract

    Should you trade your clear-cut written outsourcing contract for a simpler agreement and a handshake with your IT services provider? Thomas Young from Information Services Group (ISG) says you should consider what he calls 'evolutionary contracting'.

    Written by Stephanie Overby • 03 May 13 13:27

  • Oracle's Mark Hurd talks Fusion Applications, customer satisfaction and SAP's HANA

    As co-president of Oracle, Mark Hurd is tasked with selling an ever-increasing array of new software and hardware products, such as the Exadata database machine and Fusion Applications, while figuring out how to keep the company's vast installed base happy and fending off competition from the likes of SAP.

    Written by Chris Kanaracus • 12 April 13 20:47

  • Apple Expert Details How to Keep iPad Enterprise Migrations in Check

    There's no easy path to iPad adoption and a bogged-down iPad pilot program can spell disaster. Apple could be more helpful to businesses, but there are ways to simplify complicated iPad migrations. Here's what a tech services firm learned while helping Cablevision configure 3,000 iPads.

    Written by Tom Kaneshige • 08 Feb. 13 22:06

  • Beware the Commoditization of IT Outsourcing

    "Faster, better, cheaper," the old adage goes. "Pick two." Indeed, in many areas of IT outsourcing, IT leaders have been pushing for faster everything--RFP processes, transition phases, time to ROI--in an effort to cut costs quickly.

    Written by Stephanie Overby • 30 Nov. 12 21:34

  • Is IT outsourcing a dying concept?

    Has the concept of IT outsourcing outlived its effectiveness? KPMG's Cliff Justice says the process that the term was invented to describe has evolved considerably and finding value in IT service providers is taking on new meaning.

    Written by Stephanie Overby • 12 Nov. 12 14:55

  • How to secure your future with robust risk assessment

    Richard Gardner, CEO of Modulus Financial Engineering, offers his advice on how to avoid, prevent and mitigate the risks associated with high-volume automated software -- and the employees who wrote the code.

    Written by Matthew Heusser • 11 Sept. 12 14:25

  • 10 questions for Freeborders CFO Paul Machle

    Name: Paul Machle

    Written by Nancy Weil • 03 Sept. 12 15:33

  • Epicor CEO Pervez Qureshi talks company's renewal, SaaS and growth plans

    Following last year's merger with Activant Solutions, ERP (enterprise resource planning) vendor Epicor is closing in on US$1 billion in revenue, a figure that belies the vendor's relatively low profile compared to giants such as Oracle and SAP.

    Written by Chris Kanaracus • 19 July 12 20:25

  • Enterprises must collaborate and get social now (or pay later)

    Jacob Morgan, author of 'The Collaborative Organization,' speaks passionately about what collaboration can do both inside and outside the enterprise. CIO.com talked to Morgan about the emerging trend and why it's important to act now.

    Written by Kristin Burnham • 09 July 12 18:30

  • 10 questions for CHR Solutions CFO Mark Vance

    Name: Mark Vance

    Written by Nancy Weil • 09 July 12 12:41

  • 10 questions for Gehry Technologies CFO Michael Lin

    Name: Michael Lin

    Written by Nancy Weil • 02 July 12 15:45

  • 10 questions for Hortonworks CTO Eric Baldeschwieler

    Name: Eric Baldeschwieler

    Written by Nancy Weil • 28 June 12 18:19

  • 10 questions for Agencyport Software CFO Rick Gilbody

    Name: Rick Gilbody

    Written by Nancy Weil • 25 June 12 17:19

  • How to win at the IT outsourcing negotiating table

    If CIOs want to get the most from IT outsourcing deals, they need to treat negotiation as an organizational business process--with training, tools, and processes--rather than an IT purchasing arrangement.

    Written by Stephanie Overby • 25 June 12 13:24

  • 10 questions for The Children's Center CFO Michael Miligan

    Name: Michael Milligan

    Written by Nancy Weil • 11 June 12 12:10

  • Rohan Davidson, CIO Rio Tinto Iron Ore

    As CIO of Rio Tinto’s Iron Ore group Rohan Davidson plays a critical role in overseeing the IT requirements of the operations the mining company owns and manages across North America and Australia. In Western Australia’s Pilbarra region alone, for example, Rio Tinto operates a network of 14 mines, three shipping terminals and the largest privately owned heavy freight railway in Australia, which spans 1400 kilometres.

    Written by Matt Rodgers • 08 Dec. 11 14:17

  • Vito Forte, CIO, Fortescue Metals Group

    After joining the Fortescue Metals Group as CIO in January 2011, Vito Forte now leads the company’s IT department as it assists the resources industry giant to keep pace with its strategy of rapid growth and expansion. In this interview, he talks to CIO about Fortescue’s transformation plans, the rise of Cloud and mobile technologies, and why, when it comes to IT innovation, culture eats strategy for breakfast.

    Written by Matt Rodgers • 08 Dec. 11 07:00

  • Vito Forte, CIO, Fortescue Metals Group

    After joining the Fortescue Metals Group as CIO in January 2011, Vito Forte now leads the company’s IT department as it assists the resources industry giant to keep pace with its strategy of rapid growth and expansion. In this interview, he talks to CIO about Fortescue’s transformation plans, the rise of Cloud and mobile technologies, and why, when it comes to IT innovation, culture eats strategy for breakfast.

    Written by Matt Rodgers • 07 Dec. 11 08:16

  • 9 questions to consider before insourcing outsourced IT

    Insourcing - the process of bringing back in-house IT work that had been outsourced - is in style. Bob Mathers, principal consultant with Compass Management Consulting, points to recent high-profile IT and business process outsourcing initiatives that were brought back inside Chrysler, Delta Air Lines, Barclays and AT&T as evidence of the insourcing trend.

    Written by Stephanie Overby • 02 July 10 07:08

  • Outsourcing Tackle

    Remember the scene from the Bond movie Never Say Never Again when a middle-aged Sean Connery vaults over a banister and tackles the bad guy? Reviewers could not stop raving how an obviously well-past-his-prime Connery could be so nimble.

    Written by Kanika Goswami • 01 July 08 08:09
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