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  • How to Gain Stakeholder Engagement

    While one might hope that business leaders, who have everything to gain from process improvement, would recognize the importance of their own leadership role in driving change, we all know that is not always the case.

    Written by Martha Heller • 25 May 10 05:55

  • Turning IT Process Automation into Business Growth

    Many automation projects measure success on basic ROI metrics: That's not enough. The smartest IT leaders are measuring the business impact of these projects, says CA's Stephen Elliot. Here's his advice on how to do that, bring your team together and lay a foundation for business growth.

    Written by Stephen Elliot • 13 March 09 10:40

  • A Balanced Relationship With Vendors Helps

    I have a slightly unusual background in that I spent much of my time on the end-user side of the fence before setting up as a software vendor. The gulf between the vendor and the enterprise buying community can be seen by the term which software vendors use for their customers: "users". There is only one other industry that I am aware of that names its customers in the same way, and that is the narcotics industry.

    Written by Andy Hayler • 05 Aug. 08 14:47

  • Don't believe the Windows 7 hype

    That the PR hordes at Microsoft would begin the jungle drumbeat for the next version of Windows within an ace of the launch of Vista was, of course, to be expected. The company's default position whenever challenged about its latest products has always been to pique the appetite for the next version through calculated leaks, the drawing up of roadmaps, the tossing around of code names and the issuing of possible feature details. This predictable tactic is rearing its head again with a steady stream of stories appearing in the media: Google News today lists 862. The question is: why do we play along?

    Written by Martin Veitch • 01 July 08 14:12
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    On Your Mark, Get Set,Transform

    Back in the last century, when business and society changed more slowly, companies could afford to take their time fine-tuning their operations. Today, the marketplace rewards those companies that change most quickly

    Written by Behnam Tabrizi • 02 Oct. 07 10:06
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    A Formula for Alignment

    Why would someone complete medical school and residency training, then spend a decade in IT to become a CIO?

    Written by Tom Abendroth • 06 March 07 12:21

  • Why Change Is an Affair of the Heart

    In the drama of change, emotions, not logic, impel people to cast off the old and embrace the new

    Written by Dan S Cohen • 08 March 06 13:52

  • So You Want to Restructure?

    With management restructures there's only one rule: get it right first time

    Written by Alan Hansell • 09 Dec. 03 14:29
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