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  • Selling the new enterprise architecture - Part 3

    Despite its value, TOGAF can suffer from intrinsic shortcomings in the process by which EAs are selected and trained.

  • Selling the new enterprise architecture - Part 2

    Despite years spent trying to encourage staff to think along business lines, many CIOs are still finding technology-focused EAs unable to think in business terms, and vice versa. Even though CIOs most certainly know better, Gartner figures suggest that just 9 per cent of enterprise architecture efforts will be built around business goals this year, with that figure growing to just 30 per cent by 2016.

  • Selling the new enterprise architecture - Part 1

    A ‘service’, of course, is an abstraction of the underlying functions, systems and policies used to deliver business outcomes. Service-centred IT therefore reflects the need for clarity and commonality of vision between business executives, the CIO, and the enterprise architects (EAs) and other operational staff charged with actually delivering that vision.

  • NAB private Cloud builds new paradigm: Part 2

    A three-year journey in fundamental technology and business architecture design has resulted in a private Cloud at National Australia Bank that may eventually be used to host all its applications and services.

  • Five Advantages of Unified Information Access (UIA)

    The first wave of enterprise search helped companies tap into the world of text+, sometimes referred to as "unstructured" or "semi-structured" information. Primary drivers included the need to monetize digital content, reduce risk through compliance, or increase employee, customer and partner productivity. These early implementations provided significant value and solved important problems; they also demonstrated limitations that have lead to demand for the next generation -- Unified Information Access (UIA).

  • Cloud Computing: What CIOs Need to Know About Integration

    Cloud computing promises the ability to move applications and systems to the location and platform that makes the most sense--in terms of risk and economics--at any given time.

  • Cloud Computing Poses Control Issues for IT

    Though most U.S. companies still list customer and other corporate information as their most valuable assets, many keep pushing this data farther from safe lockdown in the data center--and are about to give it another strong shove in that direction.

  • How IT Outsourcing Customers Can Test Cloud Computing

    Aspects of cloud computing have been available to-and rejected by-IT outsourcing customers for years, from hosted applications to on-demand hardware support. But as the breadth of the cloud has expanded to include a growing number of software-, platforms- and infrastructure-as-a-service offerings that can be quickly deployed as needed with low management overhead and little vendor interaction, the temptation to move away from traditional IT services provisioning is mounting.

  • Private clouds? A walk in the park

    With a jurisdiction that covers nearly 4 million hectares, Parks Victoria is the central authority in Victoria for the management of natural areas across the state. The information systems requirements at Parks Victoria were becoming increasingly demanding, and a recent implementation of a virtualised private cloud has set the stage for rapid growth.

  • Horde open source groupware preps version 4 release

    The Horde open source messaging and groupware project is gearing up for the first major release of its application suite and development environment in years with version 4 due in mid-2010.

  • IT Operations: Beware the Cloud Boomerang

    I was talking to a colleague who works for a large technology vendor. His company offers products to enable IT organizations to construct cloud infrastructures inside their own data centers - to turn existing stable, static computing environments into ones that support scalability, agility, and dynamic applications. The company's progress on its products has been impressive, early implementations successful, and interest from their customer base (infrastructure groups within large IT organizations) high. However, he shared an apprehension with me regarding product adoption. "I'm concerned that while our customers are working on a very deliberate plan that will take a couple of years - doing their research, performing a pilot, evaluating the economics, making the capital investment business case - that the apps side of the house will just charge ahead using on-demand public cloud providers like Amazon." While he was worried about this trend from the point of view of how it will affect the prospects for his company's products, my mind moved toward a different outcome: the boomerang.

  • Four Steps to Success for Enterprise Social Media

    Mention a phrase with the word "social" in it, and many CIOs will cringe. It elicits visions of data breaches, privacy nightmares and unproductive Gen Y staffers. But whether you like it or not, there's no denying social media's presence in the enterprise.

  • 3

    Google Jumps Into Social Bookmarks Game

    Google jumped into social bookmarking this week with its new experimental Bookmarks feature, Lists. Lists lets you save links--handy, for example, if you're planning a vacation or compiling information for a presentation--then share them with others or keep them private.

  • Inside MS Cloud Model for Productivity Apps

    Enterprises of all shapes and sizes are catching on to the value in moving e-mail and other productivity apps to the cloud where they can be delivered and managed by vendors like Microsoft, Google or Cisco.

  • SOA Grows Up -- and Out

    Not too long ago, IT organizations turned to service-oriented architecture primarily as a way to integrate enterprise applications. But now large companies are using SOA to create components that can be combined and reused as services across multiple applications.

  • Recovery May Drive SOA

    Atul Saini, CEO and CTO of Fiorano Software, shares with CIO his vision for BPM and SOA for the Indian CIOs.

  • Open source helps Facebook achieve massive app scalability

    People all over the world spend a total of eight billion minutes a day on Facebook. Some 3.5 billion pieces of content are shared every week, 400 billion Web pages are viewed every month and the site logs a staggering 25TB of data every day. David Recordon, senior open programs manager at Facebook, talks about how the social networking giant uses open source tools to achieve its massive app scalablilty.

  • SOA: Think Business Transformation, Not Code Reuse

    The worst CIO misunderstanding about service-oriented architecture (SOA) is thinking of it as only another technical initiative for software reuse. Although SOA's reuse potential is real and good, its business impact goes much further: In Forrester surveys, 38 percent of Global 2000 SOA users say they are using it for strategic business transformation. SOA's true source of power is in its business design models, not its technology - and this means that SOA provides a broad foundation for a much larger shift in business technology (BT) architecture that goes far beyond SOA itself. By correctly understanding SOA, CIOs can lead their organizations on a solid and well-managed path toward a strategic technology future and greater business value.

  • 1

    Coupons 2.0: Social Buying Sites That Add Up to Savings

    A website makes you a deal: Pay $25, and they'll give you $50 worth of food at your favorite local restaurant. Sign me up, right? But wait, there's a catch: You need to convince as many of your friends as possible (and your friends' friends) to agree to this deal, because unless 100 people are interested, it's a no-go. Oh, and you have 24 hours to make this happen.

  • CRM Tips: Delete the Delete Privilege

    CRM systems are designed to be user friendly, not imposing undue security in the interest of usability and fast adoption. CRM users are business people who aren't likely to put up with sound arguments about the need for data hygiene. After a few months of disappearing data and incomplete reports, they're more likely to listen...but not at the beginning.

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