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  • Killing the Help Desk Softly - or Blowing It Up

    A "bring your own support" movement is sprouting up within BYOD programs as employees become more self-sufficient. Is this a death knell for the IT help desk? One possible savior: an enterprise Genius Bar.

  • Apple Expert Details How to Keep iPad Enterprise Migrations in Check

    There's no easy path to iPad adoption and a bogged-down iPad pilot program can spell disaster. Apple could be more helpful to businesses, but there are ways to simplify complicated iPad migrations. Here's what a tech services firm learned while helping Cablevision configure 3,000 iPads.

  • Dell Software CIO says BYOD is not about devices

    For Dell Software CIO Carol Fawcett, "BYOD" is not about being an expert on every mobile device in the world; it's about giving workers secure access to the apps and data they need on whatever device they are using.

  • CIOs Talk About How Social Networking Builds Enterprise Collaboration

    Over the last five years or so, more organizations have used social networking sites such as Facebook and Twitter to communicate with customers. Now many organizations are taking a cue from those sites to deploy more socially minded communication and collaboration tools. Does taking a more social, collaborative approach work?

  • Electronic Arts embraces BYOD, consumerization of IT and cloud

    With 2012 revenues of $4.1 billion, Electronic Arts (EA) is the third-largest video game company in the world by revenue behind only Nintendo and Activision Blizzard. It boasts landmark franchises such as Madden NFL, FIFA, The Sims and Mass Effect. Through its PopCap Games subsidiary it is the publisher of hits like Bejeweled and Plants vs. Zombies. And yet, in June of 2012, EA's chief operating officer compared the company to a burning oil platform.

  • Is integration-as-a-Service the IT model of the future?

    There's little doubt that multi-sourcing enterprise IT services. The average US IT shop is working with 13.5 service providers overall, according to Gartner. But managing multiple providers remains a challenge for most IT organizations.

  • How to secure your future with robust risk assessment

    Richard Gardner, CEO of Modulus Financial Engineering, offers his advice on how to avoid, prevent and mitigate the risks associated with high-volume automated software -- and the employees who wrote the code.

  • How IT innovation and mobility empower Unilever

    Rod Hefford, CIO for Global Customer Development and Supply Chain at Unilever, discusses they key goals of their Compass strategy, how IT is organized to drive innovation globally. Hefford also explains how mobility is empowering Unilever to respond to changing market conditions and customer needs, and is fostering a virtuous cycle of improvement.

  • 10 questions for Fiberlink CFO Mark Partin

    Name: Mark Partin

  • 10 questions for Recall Senior VP and CFO Allison Aden

    Name: Allison Aden

  • Enterprises must collaborate and get social now (or pay later)

    Jacob Morgan, author of 'The Collaborative Organization,' speaks passionately about what collaboration can do both inside and outside the enterprise. CIO.com talked to Morgan about the emerging trend and why it's important to act now.

  • Intel/McAfee: What's the future of security?

    Intel completed its multibillion-dollar acquisition of McAfee almost a year and a half ago, and this week McAfee co-President Mike DeCesare spoke with Network World senior editor Ellen Messmer about what the merger of Intel's chip-making capabilities and McAfee's security expertise is expected to bring down the road.

  • 10 questions for Gehry Technologies CFO Michael Lin

    Name: Michael Lin

  • BYOD security concerns: Does IT protest too much?

    Mobile security concerns about bring-your-own devices are overblown, says an IT security expert in this CIO.com Q&A.

  • Red Hat CEO Jim Whitehurst weighs in on strategy, Oracle and growth

    Red Hat CEO Jim Whitehurst is coming up on his five-year anniversary at the helm, following his arrival in December 2007. Under Whitehurst's leadership, Red Hat's revenue has grown from US$523 million in its fiscal 2008 to more than $1.1 billion in its fiscal 2012, without deviating from its core strategy of open-source infrastructure software.

  • 10 questions for Agencyport Software CFO Rick Gilbody

    Name: Rick Gilbody

  • 10 questions for ownCloud CFO Dan Curtis

    Name: Dan Curtis

  • Microsoft Q&A: With Windows 8, the choice is yours

    Day two at Microsoft TechEd 2012 was all about Windows 8. CIO.com caught up with Windows corporate VP Antoine Leblond, who discussed why CIOs should test Windows 8, why developers should love it, and why we'll all be touching our laptop screens sooner than we think.

  • 10 questions for The Children's Center CFO Michael Miligan

    Name: Michael Milligan

  • 10 questions for Bit9 CTO Harry Sverdlove

    Name: Harry Sverdlove

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