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  • Apple makes inroads into the enterprise

    Why the fuss? What's so important about Apple support in the enterprise? To say that nearly all business applications today are written for and developed specifically for the Windows operating environment is an understatement.

    Written by Jan-Jaap Jager • 07 Feb. 12 14:51
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    EMC IT predictions for 2012

    What will 2012 bring for IT?

    Written by Clive Gold • 30 Nov. 11 13:37
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    Customer service in the Cloud

    At the Gartner Summit in Sydney, delegates were asked if they agreed with the premise that by 2016, 20 per cent of all businesses’ IT would be based in the Cloud. Roughly 70 per cent of the people at the Summit considered the statement to be accurate. Depending on your own predictions on the take-up of Cloud and what your business’ IT looks like, that statistic is either quite surprising or completely underwhelming. But for once at least there’s some consensus on how Cloud is taking off, with all businesses now aware of the benefits it can deliver.

    Written by Simon Burke • 01 Nov. 11 13:13

  • The PC is dead

    I find it interesting how technology reinvents itself so rapidly. The reason for this is probably attributable to Moore’s Law or in fact the 'Highway Law'… build another lane, and cars and trucks will fill it. Incidentally, I think here is also a 'Hype law' in today’s IT social ecosystem that fuels our decisions, good and bad.

    Written by Andrew White • 31 Oct. 11 08:58

  • Vendor view: Five tips for integrating BI and ERP

    The Global Financial Crisis put Business Intelligence (BI) and Enterprise Resource Planning (ERP) integration in the spotlight. We needed to know urgently what was happening in our businesses and why.

    Written by Ian Whiting • 25 July 11 07:00

  • Vendor view: Taking your CRM mobile

    About 41 per cent of Australian consumers have now installed a mobile application on their phone, and, given their incredible popularity, it’s no surprise that businesses, and their employees, are crying out for mobile apps.

    Written by Ian Whiting • 19 July 11 12:38

  • Used IPv4 addresses need a ‘vehicle history check’

    Before buying a used car, prospective buyers can review vehicle histories in most states of Australia through a service such as the NSW Roads & Traffic Authority’s Vehicle History Check. The histories include information about how many owners the vehicle has had, whether it has been written off or stolen and other information that helps consumers understand the risks of purchasing the car. Now that new IPv4 addresses are history, there is a developing market for acquiring ‘used’ IPv4 addresses. And like used cars, there are risks involved in acquiring these used addresses. So, where is the Vehicle History Check for IPv4 addresses?

    Written by Qing Li • 10 June 11 10:08

  • Smartphones, security and the enterprise

    Smartphones are among the most important technological developments of our time. Since the advent of the first smartphones in the 1990s, these once cumbersome devices have become immensely powerful and sophisticated tools – not just individual communications devices, but whole computing platforms, capable of running a vast array of personal and business applications.

    Written by Richard Ting • 20 May 11 09:40

  • Cloud is the next game changer in testing: Micro Focus

    In the fast-moving information technology industry, barely a year goes by without a new ‘next big thing’; a radical new discovery that will transform the way businesses conduct their everyday operations, while saving them a small fortune in the bargain. The cloud is such a game changer.

    Written by Bruce Craig • 12 April 11 10:00
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    Testing is IT's elephant in the room: Micro Focus

    For a growing number of organisations today, their software is the first or only means of interaction with their customers. It is, therefore, essential that it works.

    Written by Bruce Craig • 30 March 11 15:31

  • Social media - part 1

    At three major IT service management conferences that I attended in 2010, social media played a big role in communicating the content, the mood and the social aspects of the conference. At two of these conferences, I witnessed and participated in lively discussions on whether companies should block social media in the workplace. Whether the presentation topic was on social media or not, there was obviously a desire to get this on the table for discussion. And it was heated – every time! Many people have strong views on this topic, so this paper will look at the current industry commentary, and discuss the benefits and the risks of allowing staff to use social media in the workplace.

    Written by Breed Lewis • 10 March 11 14:20

  • Prevent credit card fraud with PCI DSS

    Organised e-crime is on the rise and has grown increasingly sophisticated. The thriving business of buying and selling zero day vulnerabilities has been well documented, as well as the investment in paying developers to develop the malicious code. Although this level of sophistication in compromising systems has increased dramatically, it’s the same fundamental personal data that the perpetrators of these crimes are after; online banking details, personally identifiable information and credit card details.

    Written by Tim Smith • 01 Feb. 11 16:20

  • What to consider when you make a data centre investment

    Australia’s data centre explosion continues at a pace not seen since the internet bubble, with new facilities coming on line each week. Australia is currently readying about 25 MW of data centre capacity, ranging from office block conversions to mega facilities. But is a data centre a commodity purchase, or something strategic?

    Written by Simon Wise • 10 Dec. 10 15:19
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    Simplifying the transition to IP-based unified communications: 5 tips

    Higher mobility and increasing demand for collaborative resources in the workplace are highlighting the deficiencies of legacy phone systems. Traditional telephony is expensive to buy and expensive to maintain. As a result, businesses are transitioning toward IP-based unified communications. But if the network migration isn't managed properly, unified communications can overwhelm networks and affect application performance. Vasili Triant from ShoreTel Australia outlines strategic tips to avoid the pitfalls in transitioning to IP-based unified communications without stretching IT resources and budgets.

    Written by Vasili Triant • 05 Nov. 10 10:50

  • Leading in a socially networked world

    Companies are scrambling to take advantage of the marketing and public relations opportunities that social networking offers. Who wouldn’t jump at the prospect of seeing their product or service virally transformed into an overnight sensation via Facebook or Twitter?

    Written by Karen Tipping • 28 Oct. 10 15:14
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    Top seven firewall capabilities for effective application control

    IT administrators try to deliver critical corporate solutions efficiently, but also have to deal with employees using wasteful and often dangerous applications. In order to increase network and user productivity, IT needs to prioritise critical application bandwidth and throttle—or completely block—social media and gaming applications.

    Written by Dean Redman • 21 Oct. 10 14:51

  • The cloud three years on

    Last year was a break-out one for cloud computing, with a great deal of attention paid to it benefits as many new providers came to market and many more businesses pursued it as a realistic option. 2010 has offered more of the same, with most interest focused on two key areas: Software as a Service (SaaS) and Infrastructure as a Service (IaaS). Of these, SaaS has traditionally been the most popular, with web-based software services – including sales and CRM applications – a natural fit for the cloud model.

    Written by Dave Stevens • 01 Oct. 10 11:27
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    Ideas for green printing

    The pursuit to buy green can be baffling for consumers as so many vendors make claims of being green and it is hard to determine what’s valid and what is greenwashing. When considering a printing vendor look carefully at their environmental credentials for substance. There are a number of factors you can look for in determining whether they really do constitute a green choice or whether it is simply marketing spin.

    Written by David Finn • 21 Sept. 10 14:41
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    How to create a successful mobile project

    Mobile and wireless technology is one of the most frequently talked about areas of activity within Australia’s technology sector. The dramatic rise in smartphone use has meant that people are looking to access the same content and services, both inside and outside working hours.

    Written by John Petrovich • 20 Sept. 10 10:36

  • Leadership in an era of smarter public safety

    Picture a line of fire engines, police cars and other governmental and non-governmental services arriving at the scene of a bushfire. It is a moments in public safety when communication between first responders is key.

    Written by Sean Dolkens • 24 Aug. 10 17:19
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