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  • 6

    Top six BI trends for 2012

    Following Gartner’s BIIM Summit in Sydney, Conrad Bates and Cameron Wall, managing partners of C3 Business Solutions, share the top six business intelligence trends they believe will drive the industry in 2012.

    Written by Conrad Bates and Cameron Wall • 17 April 12 13:19
  • 1

    Delivering effective human services: Custom build, off the shelf or hybrid?

    In the last 30 years, public and private organisations have all faced profound change in the way they operate and in the tools available to support new business models.

    Written by Brian Lee-Archer • 04 April 12 10:51

  • Racing and Wagering Western Australia bets its business on CA Technologies

    Racing and Wagering Western Australia (RWWA) can’t afford to gamble with its core IT systems. With the organisation bringing in more than $1.5 billion in turnover each year and achieving a turnover of up to $22 million during major sporting events such as the Melbourne Cup, IT is critical to the organisation’s profitability.

    Written by CA Technologies • 27 March 12 13:59
  • 1

    Five things I’ve learned: Operating in a new customer landscape

    Brian Donn, CEO of process-based CRM specialist Sword Ciboodle, spoke to CIO about what he has learned while operating in a new customer landscape.

    Written by Brian Donn • 26 March 12 11:06
  • 2

    Cloud computing: Improving healthcare services

    For all the innovations transforming the healthcare industry, one area where it remains almost universally behind the times is in the use of information technology.

    Written by Brian Sharpe • 23 March 12 14:55
  • 1

    Five things I've learned: Effective leadership

    Ever just want to slow down at work? Remember the days when you had space in your diary, could make a snap decision to take a long lunch, or when you regularly used that gym membership? What happened to work-life balance? When did it become so hard and where did the time go?

    Written by Paul Wilson • 15 Dec. 11 11:53

  • 5 CRM trends to seize on in 2012

    Next year will carry big expectations for Customer Relationship Management systems (CRMs).

    Written by Ian Whiting • 30 Nov. 11 10:20

  • Enterprise software: Why usability matters

    The world is more interconnected and intelligent than ever and most companies operate in a global market place. Best practices and operational excellence from a single innovative company, instantly affect the market for another company on the other side of the globe. As business gets more complex, the IT applications and systems that support it need to do the exact opposite -- become simpler and easier to use.

    Written by Rob Stummer • 15 Nov. 11 11:10

  • Driving big business with big data: Extracting value from information

    Imagine this -- a typical Tuesday morning, the corporate network is down. A few years ago, this would have sent offices into panic mode, leaving employees helpless to act until the IT department fixes the problem. Not anymore -- today’s employees have their email and diaries on their smart phones, client lists on their Blackberrys and documents on their iPads. What started as organisations tolerating the odd iPhone and Tablet at the workplace is rather reluctantly evolving to a Bring Your Own Technology (BYOT) culture.

    Written by Clive Gold • 19 Oct. 11 11:09

  • IT services market in Australia: Logica CTO

    The uncertainty in the stock market and global economy is driving the growth of the managed services market in Australia. With IT budgets tight, CIOs risk adverse and boards looking for flexibility, managed services appear set to dominate IT activity, according to John Taylor, chief technology officer of Logica.

    Written by John Taylor • 13 Oct. 11 09:45

  • 10 steps to successfully incorporate Big Data into your BI program

    Every day, organisations are producing and capturing enormous amounts of information about their customers, suppliers and operations. Add to this the information now available from multimedia, smart phones and social networking sites, and we are faced with more data than ever before.

    Written by Conrad Bates and Cameron Wall • 11 Oct. 11 13:25

  • Business transformation and the expansion into Asia

    The markets in Asia, particularly China, present a wealth of new business and growth opportunities for Australian organisations looking to extend their international footprint. Culturally diverse and complex, the region has a challenging legislative and political landscape but for those that can succeed, it holds huge economic rewards. It is also a market no business can afford to ignore, particularly as China continues on its path to become the number one player in the international marketplace.

    Written by CIO Staff • 27 Sept. 11 10:40

  • How to implement BYO Computing and why you should

    With wave upon wave of new, consumer devices coming into the enterprise in the hands of employees, the question 'How can I put this on the network?' is ringing loudly in the ears of CIOs.

    Written by Rhys Evans • 26 Sept. 11 16:13

  • The dangerous migration of IT professionals

    It will come as no surprise to most IT professionals that the greater the IT infrastructure sprawl, the less interesting your typical working day will be.

    Written by Clive Gold • 05 Sept. 11 12:13

  • Opinion: CIOs should start planning their carbon emissions reports

    The introduction of the carbon tax has put additional pressure on companies to report their carbon emissions, requiring them to understand their position throughout the year – not just at year end. It’s time therefore for CIOs to start thinking about how they’re going to gather this information.

    Written by Rob Stummer • 26 July 11 16:47

  • The power of social media data

    Who’s your most valuable customer? Is it the customer who buys the most from you? Or is it the customer who most influences other buyers via social media and in effect, a customer who doubles as a salesperson.

    Written by Neil Gow • 27 May 11 13:46
  • 1

    Top 5 Cloud security questions for CIOs

    Cloud computing is one of the most significant technological trends we have witnessed and has the potential to change the very way we work. It is, however, important for CIOs to understand that we are currently in a pre-standard era of cloud computing and as such, each organisation needs to be mindful of the myriad of security issues surrounding the cloud. Patrick Eijkenboom, principal consultant at NetIQ, suggests taking a measured approach and asking five security questions before jumping into the cloud.

    Written by CIO Staff • 08 April 11 13:55

  • Making the most of mobile performance

    Regardless of an organisation’s chosen path to mobile - whether it’s building a new mobile-optimised version of an e-commerce site or a downloadable mobile app, or just letting consumers access a regular site with a mobile browser -- one thing is certain: Mobile users have a need for speed.

    Written by Rafi Katanasho • 23 Nov. 10 16:05

  • Video: HP talks managed print services

    HP vice-president Imaging & Printing Group South Pacific, Richard Bailey, talks about the challenges facing CIOs

    Written by CIO Staff • 29 Oct. 10 11:30

  • Towards value-creating IT organisations

    Value-creating IT organisations however create tangible business value by engaging in much more than the basic non-negotiable IT operational activities. In addition to providing the IT infrastructure to the business, these organisations partner with the business and enable it to realise its objectives as per the strategic vision of the firm.

    Written by Sukalp Sharma • 20 July 10 07:00
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