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At the Coalface » Features »

  • Sounding board: Peer advice from the CIO Executive Council

    Paul Fitzpatrick, IT Director at LandMark White Group, Andrew Mitchell, CIO at Gilbert + Tobin and

    Written by CIO Executive Council • 07 April 11 14:07

  • Philosophical Differences

    Even after 25 years in the IT industry it has taken me a fair amount of time to get my head around the topic of service-oriented architecture (SOA)

    Written by Peter Hind • 05 June 07 10:41

  • Racing Around Melbourne

    CIOs are now talking about electronic service delivery rather than e-commerce.

    Written by Peter Hind • 11 Dec. 00 11:26

  • Keeping the Boss Happy

    Last year I asked 23 leading CIOs in Australia and Great Britain what they would request if they found a magic wand. The most common response was a desire to complete straight away IS's foundation stones.

    Written by Peter Hind • 15 Nov. 00 10:20

  • Renovating the Business

    IS is very much caught between a rock and a hard place when it plans the architecture on which to build an e-commerce site.

    Written by Peter Hind • 16 Oct. 00 09:18

  • Doing Windows

    The annual Forecast for Management survey asks local CIOs to identify the three major challenges ahead for them in the next 12 to 18 months [For an overview, see the June issue of CIO].

    Written by Peter Hind • 04 Sept. 00 10:56

  • Bend Me, Shape Me

    W e live at a time of great corporate change. World-famous brands and household names are disappearing almost overnight as a wave of "merger mania" sweeps the business world.

    Written by Peter Hind • 11 Aug. 00 14:00

  • You Make Your Own Luck

    In this year's Forecast for Management overview, the message for CIOs is clear: it's not whether you win or lose, it's how you play the game

    Written by Peter Hind • 31 May 00 16:02

  • Learning the Ropes

    Ask CIOs to list their top 10 challenges and many will put increasing the IS department's business acumen on their lists. After all, if IS understands the business and its challenges, then IS is more apt to promote technology solutions more pertinent to end-user needs.

    Written by Peter Hind • 28 Jan. 00 13:19

  • Customer Valued

    For much of the 1990s many organisations have been so focused on cost containment they have overlooked their customers. It has taken consumer backlash against things as diverse as bank branch closures, globalisation and privatisation to remind these businesses that it's the customer who is footing the bill. Perhaps that explains the burgeoning interest in customer relationship management (CRM) systems.

    Written by Peter Hind • 03 Nov. 99 12:41

  • Project Management Blues

    The 1990s very much seems a decade where the dominant catchcry is: "more is less". It is very hard to find any IS executive who does not feel they are working more hours with less staff than they were in the 1980s.

    Written by Peter Hind • 03 May 99 12:58

  • Digital Apartheid

    I remember it as one of my parents' major investments. Both of them placed a great emphasis on education, so they were keen when the Encyclopaedia Britannica salesman called some time in the mid-1960s. Little was I to know then that their great sacrifice was to cost me half a day in lost productivity, and several hundred dollars in out-of-pocket expenses, 35 years later.

    Written by Peter Hind • 12 April 99 10:23

  • What's in a Title?

    Column Eight in the Sydney Morning Herald recently spotlighted the phenomenon of nominative determinism.

    Written by Peter Hind • 15 Dec. 98 12:25

  • Practice Makes Perfect

    It was Ray Davies of the Kinks who wrote the satirical pop ballad "Dedicated follower of fashion". He was inspired by the London youth of the 1960s slavishly following Carnaby Street fashion trends.

    Written by Peter Hind • 01 July 98 12:04

  • Every Luddite has His Day

    Peter Hind, manager of User Programs at IDC Australia, on why technology has failed to deliver the " leisure society" baby boomers were hoping to inherit

    Written by Peter Hind • 28 Jan. 98 13:27
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