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  • Make mobility standard business practice

    Currently many IT departments have ‘mobility’ people. They manage the BlackBerry Enterprise Server (BES), are the people who set up and administer iPhones, Android devices and Windows Mobile smartphones, and are often the go-to people for mobilising applications.

    Written by Tim Sheedy • 21 Sept. 11 10:00

  • How to achieve better results from your Oracle negotiation

    From its organisational complexity, to the challenge of finding good negotiation leverage, this growing technology giant can be one of the most challenging to work with. A recent survey of 20 different Oracle customer organisations within Forrester's Sourcing and Vendor Management (SVM) Leadership Council found that across the board, the primary point of contention was Oracle's lack of flexibility on price model evolution, volume/scope changes, and overall business transparency (such as pricing). Council members also expressed that from their perspective, Oracle constantly tries to upsell and increase their costs.

    Written by Duncan Jones • 07 July 11 08:04

  • What do data centres and iPads have in common?

    Judging by the hardware announcements coming out of the Consumer Electronics Show (CES) in Las Vegas, you’d have to agree 2011 is a stellar year to be a consumer. It might actually be the best year on record.

    Written by Trevor Clarke • 22 April 11 09:00

  • The era of empowerment

    As we describe in Forrester’s new book Empowered, your customers are empowered by better information than ever before. They can check a price, read a product review, or ask for advice from a friend right from the screen of their smartphone.

    Written by Tim Sheedy • 23 Dec. 10 09:00

  • Analyst View: Identity services in the cloud

    Today identity resides largely in individual websites with no interaction between them. Users have to identify and authenticate themselves to each site or service.

    Written by Graham Titterington • 08 Nov. 10 15:20

  • CIOs: Empower your employees' use of consumer tech

    How empowered are your employees to solve customer and business problems? What's your role in empowering them? These questions are often absent from IT's mission, but not from the minds of those it serves.

    Written by Ted Schadler • 01 Sept. 10 07:53

  • Collaborate or perish

    Speaking to Australian CIOs about their current challenges, collaboration is emerging as the ‘next big thing’ for IT departments in Australia. The days of trying to justify IT investments in portals and next generation messaging and communications services are behind us. Now, the business is beating a path to IT’s door, demanding better tools to enable more effective collaboration. So what has changed?

    Written by Tim Sheedy • 03 Aug. 10 10:18

  • Restricting access to social media can seriously damage your business

    In the past year or so, it has been amazing to witness organisations finding ways of using social media to engender innovation and creativity. By offering employees full access to these tools, innovative use of applications like Twitter and Facebook can come from all parts of the organisation. Restricting access to social media risks placing an organisation at a competitive disadvantage.

    Written by Andrew Milroy • 03 Aug. 10 09:34

  • Why You Need More Than One Software Vendor

    Lining up a single vendor to supply most of your software seems easy but isn't always smart, says an IT management expert. With fewer vendors to choose from these days, it's best to hedge your bets

    Written by Laurie Orlov • 14 Jan. 08 12:58

  • Are You Misusing the CIO Title?

    "A CIO should be enabling the business to grow. If all the CIO does is oversee tech systems, he or she should be renamed 'tech manager'," declared Louis Ehrlich

    Written by Rick Pastore • 03 Dec. 07 13:25

  • True Colours

    In my experience, most people are good. Walk the halls of any company and you will find committed parents, involved community members and hardworking professionals. How then to explain the fact that on a daily basis many of us behave badly, demonstrating such self-defeating behaviours as pessimism, selfishness and insecurity?

    Written by Susan H. Cramm • 03 April 07 13:02

  • Zapped!

    Server prices are dropping, performance is increasing, and IT is consuming less space. So why is total cost of ownership headed through the roof?

    Written by Kenneth G Brill • 03 April 07 12:33

  • Leadership Under the Influence

    IT leadership is never easy, but some people make it harder than it has to be.

    Written by Susan H. Cramm • 05 March 07 12:09

  • Get Smarter About Security Risks

    There's a reason companies are asking CIOs to solve a new kind of security risk every time they turn around. Business continuity threats, data breaches, malicious code and stolen laptops all have one thing in common - they're the price of information technology's success.

    Written by David Apgar • 07 Feb. 07 15:43

  • New Year, New You

    A generation ago, if you could claim a 10-year career as CIO, you were probably nearing retirement. After all, the position was only really formalized in the mid-1980s.

    Written by Martha Heller • 05 Feb. 07 14:58

  • Preludes to a Customer Kiss

    Getting closer to customers seems like a no-brainer - but it may not make you any more profitable than you were before. The key is to take it slow

    Written by George Day • 11 Dec. 06 13:10

  • CIO in the Round

    CIOs can push their leadership skills to the next level by using a 360 review to understand what they do well - and to start doing it better.

    Written by Susan H. Cramm • 11 Dec. 06 13:00

  • A Good Offence Is a Good Defence

    Why it pays CIOs to map their plays before a dictate to outsource comes down from on high

    Written by Susan H. Cramm • 06 Nov. 06 12:56

  • Value? Added

    How CIOs can engineer a "tipping point" to speed up adoption of value management practices and prove - once and for all - that IT matters

    Written by Susan H. Cramm • 09 Oct. 06 13:30

  • The Case for Advocacy

    Good leaders advocate for their own initiatives. And sometimes help others advocate for them

    Written by John Baldoni • 09 Oct. 06 12:17
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