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  • 10 must-have Google Chrome extensions

    With every passing month, Google Chrome is becoming increasingly popular. Fans laud its lean, stripped-down interface, and its fast browsing. They also appreciate the free extensions that give Chrome the ability to do all kinds of nifty things.

  • Self-service BI catches on

    The Great Recession caught most of the used-car industry by surprise. Many dealers assumed that the downturn would be short and mild, so they continued to add inventory at a steady rate. As a result, many used-car inventory-financing firms didn't make adjustments until it was too late.

  • The Grill: Kathryn Akerman

    The Internet has changed how people plan their travel needs and book reservations, but that doesn't mean they are completely sold on using technology to do all the work on their own. A 2010 study by Forrester Research Inc. found that 28 per cent of U.S. leisure travelers who booked their trips online would be interested in going to a good traditional travel agent. That statistic doesn't surprise Kathryn Akerman, CIO and part owner of Hurley Travel Experts in Portland, Maine. A 24-year veteran of the industry who worked as a travel agent before moving into IT, Akerman says technology can help the travel planning process, but it can't replace human experience.

  • Customize speed dial in BlackBerry 6 OS

    I have BlackBerry tips like Apple has fan bois. Which is to say I have no shortage of them. Just check out my BlackBerry Bible page if you're not convinced.

  • Five ways to speed up your home network

    Maybe you're tired of paying the cable company and want to get your movies and other entertainment from the Web. Naturally you'll want to watch those shows on your TV with the aid of a Roku box or similar device. More and more people are doing that, and if you want to join the crowd, you've got to be sure you're home Internet network is up to the challenge.

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    IT managers weigh in on the digital education revolution

    The digital education revolution of 2007 has posed management challenges, but has had an overall positive impact on schools, two IT managers have claimed.

  • Behind the scenes at the Australian Open

    Blog posts from Tennis Australia CIO, Chris Yates, about the work that goes on for Australia's Grand Slam event.

  • Things to consider before porting a number to Google Voice

    If you're one of the few Google Voice users granted the option to port your existing phone number to the service--congratulations. This new feature is being tested by Google now, and will roll out to all users in the "near future," according to a company spokeswoman.

  • Nine ways to find hidden savings in your outsourcing invoice

    Mistakes happen. Situations change. Yet very few outsourcing customers regularly check their outsourcing invoices against their original contracts on a regular basis. And that means they may be leaving thousands -- or millions -- on the table, says outsourcing consultants Adam Strichman and Mark Ruckman.

  • LinkedIn: Five ways to attract attention to your profile

    You've written your LinkedIn summary and updated your experience field. You've joined a handful of groups and connected with colleagues. A few of them wrote you recommendations, but your activity on LinkedIn has been stagnant since.

  • Google Android power tips: Master Froyo and Gingerbread

    "Froyo" and "Gingerbread" -- two delicious treats that Android smartphone users around the world crave -- are the latest versions of the Android mobile operating system. Both offer speed as their main selling point, but each has also come a long way from the original Android and spiffed up the user interface (Gingerbread in particular).

  • Why some companies are ditching their spreadsheets

    Until a few years ago, Thule Group's North American division would have been considered a "classic spreadsheet-driven" company, according to Vice President of Finance Mark Cohen.

  • Four questions for Dan Bricklin, VisiCalc inventor

    Dan Bricklin first came up with the idea of an electronic spreadsheet while he was at Harvard Business School in 1978. He later joined forces with Bob Frankston and Dan Fylstra to publish the now-legendary VisiCalc in 1979. Bricklin, currently president of software developer Software Garden Inc., recently spoke with Computerworld about the intent of VisiCalc and how the spreadsheet has evolved.

  • Australian telcos 'all affected' by Queensland floods: Ovum

    The Queensland floods crisis has kicked off a rocky year for the telecommunications industry, with analysts saying that while Australian telcos have managed to generally maintain a high level of service, there will be a number of challenges in the months ahead.

  • Bankwest cites project management as key to capped rate home loan success

    Bankwest has praised the use of project managers after revealing one of its key projects relied heavily on project management skills.

  • How to avoid the trouble with continuous multi-tasking

    Picture the following scenario: You have gone into a “quiet room” such as your office or den to write a long-term program or project plan that you have been meaning to get to for several weeks. The plan requires your full concentration, and it has taken you say three plus weeks to get to because of short-term issues and urgent requests from others that have continually taken priority.

  • Cloud app integration: What's the best path?

    There's a lot of noise from vendors of every stripe about the cloud. Unfortunately, in the vendors' efforts to show how all their products are cloud-based, there's a lot of blurring about the specifics of what it means to be a cloud application. Consequently, this article will apply differently to every cloud vendor. (And for the purposes of this article, let's keep the discussion to SaaS and cloud-based apps from a vendor or integrator, not ones you build yourself, although some of the same principles apply.)

  • Good consultants, bad consultants

    In 1998 when I became CIO of CareGroup, there were numerous consultants serving in operational roles both there and at its Beth Israel Deaconess Medical Center. My first task was to build a strong internal management team, eliminate our dependency on consultants, and balance our use of built and bought applications. Twelve years later, I have gained significant perspective on consulting organizations -- large and small, strategic and tactical, mainstream and niche.

  • Is your private cloud defensive or responsive?

    A strong minority of enterprise IT shops are prioritizing the development of a private cloud, but Forrester surveys suggest these moves will fail. The reason lies in the motivation behind these efforts and the focus. Most are building private clouds to keep their developers from going to the public cloud and are focused on the physical aspects of the cloud, not the operations - and it's the operations that make the cloud.

  • Offshoring: The captive center rises again

    You can be forgiven for thinking that the days of the offshore captive center were numbered. Citigroup, Unilever, Deutsche Bank, and Dell are just a few of the Fortune 500 companies who have sold or shut down their one of their wholly owned offshore service centers in the last year. Some 60 per cent of all such captive centers fail to meet expectations. And the third-party offshore outsourcing industry, particularly in India, has reached a level of provider maturity that one wonders why a company would take on the hassle of setting up their own shop abroad. (Indeed, many industry watchers have.)

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