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  • How to approach a project

    Einstein once said that the definition of insanity is doing the same thing over and over and expecting a different result each time. This statement can be applied to the way in which we approach projects. If we do not take the time to learn from the previous experiences of both ourselves and others, capture what we learn as we go, and sum it up when we finish, how can we expect to assimilate and pass on the lessons we all learn? This article does not cover in detail the processes involved in effectively learning lessons. A large amount of material and advice from specialists already exists on the subject; rather, we put forward just a few “pointers to consider” for your latest project – whether it is getting ready to start or already underway.

    Written by Gary Hamilton, Gareth Byatt and Jeff Hodgkinson • 03 Feb. 11 15:36

  • Proving the value of IT - Part three

    The ongoing issue with the value debate is its subjectivity; value is a perceptive judgement that must, by necessity of a business case, be quantified, particularly when each project must be signed off by the chief financial officer. And therein lies the problem, says Capability Management partner, Vince Gill.

    Written by Georgina Swan • 03 Feb. 11 12:28

  • IT execs hope iPad, PlayBook can boost decision-making process

    Tablets like Apple's iPad and the upcoming BlackBerry PlayBook will change and improve the way corporate employees work and make decisions, contend IT executives at Chevron and TD Bank. Both companies are evaluating and running trials on such devices.

    Written by Matt Hamblen • 03 Feb. 11 05:57

  • Inside an enterprise Salesforce Chatter rollout

    In 2009, Den-Mat, dental equipment manufacturing company based in California, ran on severely outdated IT. Employees relied on a 30 year-old legacy AS400 ERP green screen system with antiquated applications. Communication between departments was nearly nonexistent and processes were paper-heavy, says Jonathan Green, VP of IT. On top of that, the business faced a 48 per cent turnover rate for new employees, which was directly related to its old platform.

    Written by Kristin Burnham • 03 Feb. 11 06:07

  • How to turn an IT system into an external product

    CIOs share how they are learning to package, market and price their services

    Written by CIO Executive Council • 03 Feb. 11 11:11

  • Cloud CIO: How cloud computing changes IT staffs

    My recent post, The Internet of Things and the Cloud CIO of the Future garnered a lot of attention and comments. One tweet by @abbielundberg said "agree w priorities but there's more to CIO role." Abbie, by the way, is former Editor-in-Chief of CIO Magazine, so she definitely knows whereof she speaks.

    Written by Bernard Golden • 03 Feb. 11 10:56

  • How to call on customers

    Just when I think I've accounted for every CIO paradox, a new one rears its head. For example: You have accountability for all internal systems, yet you must spend more time with external customers.

    Written by Martha Heller • 03 Feb. 11 10:51

  • Risk management: A CIO's strategic role

    Your new book is about managing strategy in turbulent times. What factors must a CIO, in particular, balance when responding to a crisis? In different kinds of crises - product, economic, political - one common thread is the information available to executives.

    Written by Kim S. Nash • 03 Feb. 11 10:45

  • BlackBerry 6.1: Six new features in RIM's upcoming mobile OS

    BlackBerry-maker Research In Motion (RIM) released the first BlackBerry smartphone running its "BlackBerry 6" mobile OS just six months ago, but the company is already hard at work on the next major BlackBerry OS device software update, BlackBerry 6.1.

    Written by Al Sacco • 03 Feb. 11 10:32

  • Do not track: Is government intervention necessary

    The Federal Trade Commission endorsed an online do-not-track tool late last year, but its suggestion that a congressional mandate may be necessary got a cool reception from Republican lawmakers and some tech companies.

    Written by Grant Gross • 03 Feb. 11 10:23

  • How social networking creates a collaboration culture

    Remember knowledge management? In the 1990s, KM emerged as a way to collect and share expertise across a company. Employees would fill out profiles for a database about their skills and knowledge. Colleagues could query the system to find the best person to help with a project.

    Written by Kim S. Nash • 03 Feb. 11 10:14

  • How British Airways made money from IT

    Give a man a fish, the proverb goes, you feed him for a day; teach a man to fish, you feed him for a lifetime. Turns out there's a quasi-corollary for corporate IT: Give your company a more efficient system, and you cut costs; give your industry a better way to operate, and you increase revenue.

    Written by Stephanie Overby • 03 Feb. 11 10:05

  • How the FBI's CIO is upgrading the agency's technology

    You could probably guess most of the FBI's top 10 priorities, listed on the agency's website in the "about us" section. The first nine run the gamut from combating violent crime and terrorist threats to protecting civil rights. But the 10th one might surprise you. It says, "Upgrade technology to successfully perform the FBI's mission." That one falls to the agency's CIO, Chad Fulgham.

    Written by Maryfran Johnson • 03 Feb. 11 10:00

  • How secure is that Cloud vendor? Part two

    Last week, we explored the 7 basics of cloud computing vendor security, including identity, authentication, encryption, ILP/DLP and audit trails. Now here comes the deep dive: access control.

    Written by David Taber • 02 Feb. 11 05:52
  • 2

    Proving the value of IT - Part two

    To some extent, organisations are being held back from realising the value of IT projects by the very way in which they measure success. Too often, it is based solely on the business case.

    Written by Georgina Swan • 02 Feb. 11 10:03

  • Seven hints to stay safe online

    There have been a number of attacks recently against high-profile social networking accounts -- French President Sarkozy, teen pop star Selena Gomez, and even social network wunderkind and Facebook founder Mark Zuckerberg have all fallen prey. Web surfing and social networking are here to stay, so the trick is figuring out how to protect your computer and your personal information while you're online.

    Written by Tony Bradley • 01 Feb. 11 03:55

  • New Google Docs features ease organization

    Google rolled out a handful of improvements to Google Docs on Monday that make it an even more compelling business tool.

    Written by Keir Thomas • 01 Feb. 11 10:09

  • Career advice: Keeping up with the industry

    Ask a Premier 100 IT Leader

    Written by Daniel Wakeman • 01 Feb. 11 07:23

  • Taking the risk out of enterprise mobility

    The mobile enterprise is emerging quickly, driven by consumer passion for smartphones and tablets and the understanding -- from workers and employers alike -- that mobile devices let workers get more done in less time.

    Written by Irfan Khan • 01 Feb. 11 03:20

  • Five new online security threats to avoid

    I don't spend a lot of time on Facebook, so when I got an e-mail from the social networking site telling me "you haven't been back to Facebook recently" and here are some messages you missed, it didn't seem odd. I clicked on the link, wondering what one of my friends was doing.

    Written by Bill Snyder • 01 Feb. 11 04:13
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