Management » Opinions »
Most people fear automation. Since the beginning of the Industrial Revolution, the "A-word" has conjured up rebellion by those who are vulnerable to replacement by machines. When you automate a job, there is a high likelihood that the machinery will reduce dependence on human interaction and may even eliminate the need for humans altogether. In the future, some IT roles will diminish in numbers and possibly disappear altogether -- but service management and automation will always need innovators and leaders.
In my six years as a CIO, I've heard countless statistics, jokes and other reminders of my job's typically short shelf life. Fortunately, I'm also a tenured associate professor, so I'll get to opine about IT leadership long after my "best if used by" date has passed.
CIOs can earn bigtime bonuses when their businesses meet financial goals. CIO magazine's editor in chief Maryfran Johnson weighs in on our exclusive research into CIO pay.
People are the starting point for managing relationships. In your CRM, they're stored as leads and contacts. In your email client, it's the address book. It takes a lot more than fate to bring them together.
You want the best and the brightest money can buy. Or do you? In fact, you're better served by a group of developers with mixed skill levels who focus on getting the job done
Their endless questioning can be painful at times, but a loyal skeptic can help keep your project on track.
Futuring is not what you do when you are finished with the imagined real work of operations.
Neither Dell nor Hewlett-Packard is in danger of going under, but both are losing enough PC business to Lenovo to drag the rest of the company down. The choices that CEOs Michael Dell and Meg Whitman make in their attempts to cure what ails Dell and HP will define their legacies, CIO.com columnist Rob Enderle writes.
The old joke about management consultants as "people you hire to tell you the time that's on your watch" still rings true. When it comes to CRM consultants, though, the overwhelming impression is that they know even less about your business. Here's what you can do about it.
The FBI issued a press release at the end of July that hardly sent a ripple. You probably didn't notice--which is ironic, considering the release caps more than a decade of hard work and more than $1 billion in taxpayer dollars spent. The end of a story so fraught with miscommunication, incompetence and failed oversight that the entire debacle would have been a shoo-in for the most flagrant waste of taxpayer dollars since, well, ever--except that the project was turned around, put back on track and is now live thanks to the fact that it was rescued by following an agile software development methodology.
Many don't know what they don't know. Insider (registration required)
Knight Capital lost $440 million in 30 minutes due to something the firm called a 'trading glitch.' In reality, poor software development and testing models are likely to blame. Here's what your company can do to avoid similar embarrassment and huge losses.
This article is the second in a series called The 12 Principles of Agile IT Governance. The series is designed to help board members and senior managers leverage technology excellence as a competitive advantage. Each article discusses a key principle of agile IT governance and presents tactical measures that allow for deployment of that principle.
Premier 100 IT Leader Raman Mehta also answers questions on returning from an extended maternity leave and finding some economic sectors with a future.
Making the business case for an accounting or HR system is clear-cut: Avoid unnecessary costs, manage cash better, reduce risk and you're done. If you were to invest twice as much in one of those systems, you might increase business payoff by 20 percent, so you can find the optimization point for ROI in a single spreadsheet.
You can tell a lot about what matters in a community from the vantage point of a small plane. That's figuratively true of all organizations.
With no budget, our manager has to devise a security awareness and training program on his own.
If CRM systems are just IT systems, why are the projects so political? It's the people, processes and policies that are affected. Here are five warning signs that mudslinging may begin, as well as some tips for reaching across the aisles.
The Uptime Institute, a well-known and -respected organization that focuses on data center best practices and economics, recently released its 2012 Data Center Survey (registration required).
When contracting for cloud-computing services, one challenge is that there may be more parties involved than your company and the cloud vendor. The vendor might outsource some of the services covered in the contract, or it could end up under different ownership after a merger or acquisition. On the client end, you might choose to work with a cloud broker. Because the introduction of third parties can increase risk, it's essential for potential cloud clients to identify third parties before adopting a cloud service, thoroughly understand their roles and ensure that their responsibilities are effectively addressed in the contract.
Sign up now »
- FTQuality ManagerSA
- FTLead Software EngineerSA
- FTSenior Python DeveloperNSW
- FTOS Web Applications DeveloperNSW
- FTTechnical Business AnalystNSW
- FTJob Title: Mac Systems/ Enterprise Systems EngineerNZ
- FTR&D EngineerSA
- FTFlash / ActionScript Developer - ContractNSW
- FT.NET - Sitecore Developer - Melbourne - PermNSW
If business-relevant information is not well managed, secured and analysed, it can become an underutilized asset or—worst case—a legal and competitive liability. Nearly all of the IT and business executives ...
The nature of work has changed fundamentally and forever and it continues to evolve rapidly. Geographic distance and ...
"Suggesting that people's "purpose is to get information to flow through the ..."
Why change management doesn’t work
"Darn those pesky laws that get in the way of commercial exploitation ..."
Larry Page wants to see your medical records
"Instead of partitioning the device between corporate and personal data, another approach ..."
Dual-Persona Smartphones Not a BYOD Panacea
"Well that's a nice back-handed compliment isn't it? So now, finally, my ..."
After two-year hiatus, EFF accepts bitcoin donations again
"Actually, both Mobile App developers and CIOs should be blamed for it. ..."
CIOs struggle to deliver timely mobile business apps: survey
- Malware roundup: Tiffany's, Tibetans, iOs are targeted
- Schnucks wants federal court to handle data breach lawsuit
- Layered defenses largely fail to block exploits, says NSS
- Researchers warn of increased Zeus malware activity this year
- AusCERT 2013: Four dissenters to spur next year's security debates
- CITRIX SYNERGY ’13: Qureshi addresses the trend of ‘mojility’
- CITRIX SYNERGY ’13: IT needs to be empowered, says Sallam
- CITRIX SYNERGY ’13: Look beyond Cloud infrastructure, says Liang
- CITRIX SYNERGY ’13: Christiancen highlights the need for collaboration
- CITRIX SYNERGY ’13: Devices will change how people work, says Duursma
- Analytics and personalisation drive leading marketer behaviour: Report
- Innovation and big data take centre stage during CMO panel
- Twitter targets second screen interaction with Amplify advertising partnerships
- Facebook talks hyper-targeting, analytics and cross-platform at AANA event
- Tapping into social experience: Tourism Australia