
Authoritative.
Strategic.

Agile developers often refer to the collaboratively-developed Agile Manifesto, which outlines 12 core principles
ITIL, the IT Infrastructure Library, is just that: a library of volumes describing a framework of best practices for delivering IT services.
Web 2.0 is a set of technologies, a huge set of related functionality and almost a lifestyle choice. This straight-up, non-techie tutorial will help you separate the facts from the hype.
The combination of innovative IT and a cooperative orientation toward vendors leads directly to better vendor performance and firm profitability.
Solid IT governance — from regulatory compliance to financial and technological accountability — ensures that companies achieve their strategies and goals.
ITIL is a framework of best practices for delivering IT services. What's the big deal about it, and why is it considered so important in corporate computing? We explain the basics before you hunker down with the books.
A few painstaking steps offer numerous payoffs, including lowering risks associated with change, eliminating resource conflicts and redundancies, and learning from successes and mistakes of the past — all of which help to save money.
How to turn data into information.
Most organisations can benefit from a balanced scorecard approach, which can raise the profile of key projects, increase functionality, and predict future performance — and it often leads to greater financial return.
Agile programming strategy can help reduce application costs, improve application quality and ensure everyone is involved in the creation process. We explain the basics to help you get started with iterations, extreme programming, Scrum and other related programming methodologies.
From benefits to implementation challenges, here's what you need to know about virtualisation.
SLAs are a critical component of any vendor contract. Beyond listing expectations of service type and quality, an SLA provides remedies when requirements aren't met.
Welcome to the 2011 /2012 CSO Security Buyers Guide CSO is keeping security professionals ahead of the evolving threats and challenges to their businesses. This resource for security professionals assists ...
IT organisations must be able to quickly deliver and securely manage new business and IT services at fraction ...