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IT Value/ROI » Guides »
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What are the principles of Agile?
Agile developers often refer to the collaboratively-developed Agile Manifesto, which outlines 12 core principles
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What is ITIL? The IT Infrastructure Library
ITIL, the IT Infrastructure Library, is just that: a library of volumes describing a framework of best practices for delivering IT services.
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Web 2.0 101: An Executive Guide to Web 2.0
Web 2.0 is a set of technologies, a huge set of related functionality and almost a lifestyle choice. This straight-up, non-techie tutorial will help you separate the facts from the hype.
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Vendor Management 101: An Executive Guide to Vendor Management
The combination of innovative IT and a cooperative orientation toward vendors leads directly to better vendor performance and firm profitability.
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IT Governance 101: An Executive Guide to IT Governance
Solid IT governance — from regulatory compliance to financial and technological accountability — ensures that companies achieve their strategies and goals.
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ITIL 101: An Executive Guide to the IT Infrastructure Library
ITIL is a framework of best practices for delivering IT services. What's the big deal about it, and why is it considered so important in corporate computing? We explain the basics before you hunker down with the books.
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Change Management 101: An Executive Guide to Change Management
A few painstaking steps offer numerous payoffs, including lowering risks associated with change, eliminating resource conflicts and redundancies, and learning from successes and mistakes of the past — all of which help to save money.
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Business Intelligence 101: An Executive Guide to Business Intelligence
How to turn data into information.
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Balanced Scorecard 101: An Executive Guide to Balanced Scorecard
Most organisations can benefit from a balanced scorecard approach, which can raise the profile of key projects, increase functionality, and predict future performance — and it often leads to greater financial return.
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Agile Programming 101: An Executive Guide to Agile Programming
Agile programming strategy can help reduce application costs, improve application quality and ensure everyone is involved in the creation process. We explain the basics to help you get started with iterations, extreme programming, Scrum and other related programming methodologies.
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Virtualisation 101: An Enterprise Guide to Virtualisation Basics
From benefits to implementation challenges, here's what you need to know about virtualisation.
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Service-Level Agreements 101: An Executive Guide to Service-Level Agreements (SLAs)
SLAs are a critical component of any vendor contract. Beyond listing expectations of service type and quality, an SLA provides remedies when requirements aren't met.
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