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  • Resources CIOs in Australia

    In a fast growing sector, the bottom line is everything

    Written by Matt Rodgers • 24 Jan. 12 08:55

  • Supply chain management in Australia - Part 3

    As if data quality and stockouts weren’t enough of a day-today worry for CIOs, added pressure to serve demanding online customers and keep up with changing legislation are creating new challenges. With several retail giants lumbering online and the looming introduction of the government’s new carbon tax, CIOs need to be working with procurement, financial and other business leaders to ensure supply-chain systems are up to today’s new challenges.

    Written by David Braue • 21 Sept. 11 07:00

  • Supply chain management in Australia - Part 2

    If supply chain experts can spend so much time and effort improving efficiency and still have more work to do, how are smaller companies meant to get their supply chains right? It’s not as if they have been standing still: CIOs at FMCG organisations and other companies of all sizes have long focused on using high-end supply chain management solutions to trim fat from their company supply chains. Many embarked upon massive enterprise resource planning (ERP) implementations a decade ago as they stared down the end-of-life of existing systems and the spectre of the Y2K bug. Yet while their intentions were good, the same can’t be said for the methods of resolution.

    Written by David Braue • 20 Sept. 11 06:00

  • The six million dollar vendor

    Between 2005 and 2010, Gartner estimated IT managers and executive decision makers have gone from dealing with an average of 3.7 vendors to 10. The onset of Cloud computing as well as the revival of service outsourcing in wake of the economic downturn have only exacerbated this as companies increasingly look to multi-source their services to obtain the functionality they need at a cost they can afford.

    Written by James Hutchinson • 14 July 11 07:00

  • Selling the new enterprise architecture - Part 1

    A ‘service’, of course, is an abstraction of the underlying functions, systems and policies used to deliver business outcomes. Service-centred IT therefore reflects the need for clarity and commonality of vision between business executives, the CIO, and the enterprise architects (EAs) and other operational staff charged with actually delivering that vision.

    Written by David Braue • 20 June 11 11:22
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    Managing relationships with vendors - Part 3

    For some organisations the hassle and uncertainty that can arise from multiple vendor relationships is best addressed by putting all of their eggs into the one carefully chosen basket. South Australian transport and logistics company, Northline, recently entered into a five year, $5 million contract with integrator Brennan, which will handle more than 300 portable and desktop computers in addition to servers, enterprise software and LAN communications. Basically, everything except telecommunications, which is provided by Optus.

    Written by David Binning • 06 May 11 15:09

  • Not-for-profit - Part 4

    One problem that is typical for NFPs is the different nature within an organisation of IT users and the technology they apply.

    Written by Tim Mendham • 21 April 11 09:00

  • Not-for-profit - Part 3

    How are relations between not-for-profit with IT vendors?

    Written by Tim Mendham • 20 April 11 15:37

  • Not-for-profit - Part 2

    Within any organisation, however — below the its culture and style of management — there are similarities between not-for-profit and commercial organisations.

    Written by Tim Mendham • 18 April 11 11:35

  • Is the future of CRM in the Cloud? - Part 1

    It is just on 10 years since Salesforce.com unveiled the first preview of its customisable online customer relationship management (CRM) software at the annual DEMO conference in California. DEMO had previously been the launch platform for ground-breaking technology such as Netscape Navigator, Sun’s Java and Adobe Acrobat, but attendees in February 2001 would have had little idea that they were witnessing something that would turn the world of customer management software — and enterprise software generally — on its head.

    Written by Brad Howarth • 18 April 11 11:22

  • Not-for-profit - Part 1

    CIOs talk about the role technology plays in this vibrant sector.

    Written by Tim Mendham • 15 April 11 06:00

  • Harness disruption or become obsolete: Forrester

    Five years ago, Nokia dominated the smartphone market. How quickly things change. But before you sit back and think, ‘that won’t happen to me’, take a look at the competitive environment in which your company operates. Daunting, isn’t it?

    Written by Georgina Swan • 05 April 11 18:03
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    The Power of IT Drives Businesses Forward

    One of the most overused terms I've heard in the past few years as CEO of an IT consulting and staffing firm has to be the word "alignment." Think about it. How many times have you heard phrases like, "IT must learn to align with the business" or that "smart CIOs know that in order to succeed, IT must align with the business"?

    Written by Marilyn Weinstein • 20 Jan. 11 07:19

  • Corporate social responsibility at the executive level

    Corporate social responsibility (CSR) is often driven at the executive level and CIOs can use their decision-making power to influence its direction

    Written by Tim Mendham • 29 Oct. 10 12:50
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    Going Google

    It is 8pm midweek and three senior executives at Altium are working on a document they need first thing the next day — a presentation to staff about behavioural change. The program manager is editing text; the company president is asking questions about the program; and CIO, Alan Perkins, is answering his president’s questions.

    Written by Darren Horrigan • 03 Sept. 10 08:41
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    Video conferencing: The business case

    It could be any meeting room, anywhere, with one major difference: The room, within Sheraton on the Park hotel in Sydney, is a gateway to the world. At the push of a button, we are chatting to colleagues in Toronto, Canada, speaking to each other as if we were seated across the table. We see the nuances of facial expressions, hand gestures and presentations, full-size, clear and uninterrupted.

    Written by Georgina Swan • 07 Aug. 10 09:00

  • RFID tags arrive on store floor as retailers go after ROI

    For the retailing industry, the adoption of radio-frequency identification (RFID) technology this decade has been one long, strange journey: Periods of irrational exuberance followed by times of great frustration and confusion; expensive pilot projects riddled with technical, standards-based and cost complexities; and a widespread belief among those retailers or CPG manufacturers that were forced into the RFID universe that it is a technology solution in search of a problem.

    Written by Thomas Wailgum • 29 July 10 05:11

  • An IT department's crucial role in a new product launch

    In late 2008, Monsanto licensed a seed coating that helps corn, soybean and other seeds fight insects and disease during the tricky germination stage. By early 2009, company scientists had finished work on that cocktail of fungicides and insecticides, dubbed Acceleron, and the company wanted to get the coating to market in time for the 2010 planting season. "We were going after that opportunity very aggressively. If we don't hit season, that opportunity is another 12 months away," says CIO Shirley Cunningham.

    Written by Kim S. Nash • 22 July 10 07:01

  • Desktop Virtualization: Comparing Options Frustrates IT

    Virtual desktops-once the most rigid, least friendly way to put applications in front of end users-have become a hot topic by promising to deliver the security and easy maintenance that was always desktop virtualization's strength. The trouble: Desktop virtualization now comes in so many varieties that even vendors confuse terms referring to the flavors.

    Written by Kevin Fogarty • 04 May 10 04:55

  • Deliver a New Product or Service to the Business

    There's nothing like having to deliver a new product on a tight deadline for a customer that accounts for a quarter of your company's revenues to put your priorities in focus.

    Written by Stephanie Overby • 20 April 10 06:38
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