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  • IT Service Providers and Universities Partner to Develop U.S. Outsourcing Talent

    IT services customers are increasingly looking for onshore delivery options, either to replace or complement their offshore outsourcing relationships. A May 2013 Gartner report predicted continued growth in onshore delivery to satisfy buyer needs for proximity in projects that deliver greater business impact.

    Written by Stephanie Overby • 14 June 13 14:25

  • The BYOD Mobile Security Threat Is Real

    Cloud storage, text messaging, poor accountability and the "Bad Leaver" open the doors to data breaches in a BYOD environment, says a cyber-crime expert in this CIO.com interview.

    Written by Tom Kaneshige • 30 May 13 19:40

  • Energy Company's IT and Business Units Share Responsibility

    At Energy Future Holdings, CEO John Young emphasizes the human factors behind IT, supports standardization and expects the CIO to work with business partners.

    Written by Martha Heller • 30 May 13 00:14

  • How to close your next IT outsourcing deal: handshake vs contract

    Should you trade your clear-cut written outsourcing contract for a simpler agreement and a handshake with your IT services provider? Thomas Young from Information Services Group (ISG) says you should consider what he calls 'evolutionary contracting'.

    Written by Stephanie Overby • 03 May 13 13:27

  • Oracle's Mark Hurd talks Fusion Applications, customer satisfaction and SAP's HANA

    As co-president of Oracle, Mark Hurd is tasked with selling an ever-increasing array of new software and hardware products, such as the Exadata database machine and Fusion Applications, while figuring out how to keep the company's vast installed base happy and fending off competition from the likes of SAP.

    Written by Chris Kanaracus • 12 April 13 20:47

  • The Grill: Emmile Brack helps deliver analytics to educators

    Emmile Brack leads the IT department at Aspire Public Schools, a nonprofit organization that manages 34 public charter schools throughout California. The system serves 12,000 mostly low-income students in kindergarten through 12th grade, and its goal is to get all graduating seniors accepted into four-year colleges. Brack is Aspire's vice president of technology. She says her department's task is to make sure Aspire's 1,500 employees and its students have the technology needed to transform the students' educational experiences. Brack says one way her team is meeting this goal is by deploying analytics tools. Here she talks about the lessons she has learned from that project.

    Written by Mary K. Pratt • 25 March 13 14:19

  • Killing the Help Desk Softly - or Blowing It Up

    A "bring your own support" movement is sprouting up within BYOD programs as employees become more self-sufficient. Is this a death knell for the IT help desk? One possible savior: an enterprise Genius Bar.

    Written by Tom Kaneshige • 22 March 13 18:26

  • The Grill: Greg Taffet, CIO of U.S Gas & Electric

    As any CIO knows, an executive position is enough to fill up one's time. But Greg Taffet, CIO at U.S. Gas & Electric, felt a need to contribute his time and skills to another important IT endeavor: expanding access to technology in his Florida community. Taffet volunteers with the South Florida Digital Alliance, a group of area businesses and charitable organizations working to provide technology and Internet access to people who can't afford them. Here he talks about the digital divide, his work to bridge it, and what he has learned about leadership.

    Written by Mary K. Pratt • 11 March 13 14:31

  • Apple Expert Details How to Keep iPad Enterprise Migrations in Check

    There's no easy path to iPad adoption and a bogged-down iPad pilot program can spell disaster. Apple could be more helpful to businesses, but there are ways to simplify complicated iPad migrations. Here's what a tech services firm learned while helping Cablevision configure 3,000 iPads.

    Written by Tom Kaneshige • 08 Feb. 13 22:06

  • Dell Software CIO says BYOD is not about devices

    For Dell Software CIO Carol Fawcett, "BYOD" is not about being an expert on every mobile device in the world; it's about giving workers secure access to the apps and data they need on whatever device they are using.

    Written by Tom Kaneshige • 05 Dec. 12 20:10

  • Beware the Commoditization of IT Outsourcing

    "Faster, better, cheaper," the old adage goes. "Pick two." Indeed, in many areas of IT outsourcing, IT leaders have been pushing for faster everything--RFP processes, transition phases, time to ROI--in an effort to cut costs quickly.

    Written by Stephanie Overby • 30 Nov. 12 21:34

  • Is IT outsourcing a dying concept?

    Has the concept of IT outsourcing outlived its effectiveness? KPMG's Cliff Justice says the process that the term was invented to describe has evolved considerably and finding value in IT service providers is taking on new meaning.

    Written by Stephanie Overby • 12 Nov. 12 14:55

  • To Stay Relevant, CIOs must Align Their Needs with Business Demands: Srinibash Sahoo

    Complacency has no takers in IT. Technology, by its very nature, is a sign of progress and that means IT leaders can't rest on their laurels. They need to constantly develop their skills to stay relevant. Shweta Rao spoke to Srinibash Sahoo, SVP and head-technology, DSP BlackRock Investment Managers, to find out how he's doing just that.

    Written by Shweta Rao • 02 Nov. 12 19:08

  • CIOs Talk About How Social Networking Builds Enterprise Collaboration

    Over the last five years or so, more organizations have used social networking sites such as Facebook and Twitter to communicate with customers. Now many organizations are taking a cue from those sites to deploy more socially minded communication and collaboration tools. Does taking a more social, collaborative approach work?

    Written by Jennifer Lonoff Schiff • 24 Oct. 12 19:40

  • The Grill: Orlando Health CIO Rick Schooler's vision of healthcare IT

    Orlando Health VP and CIO Rick Schooler talks about how analytics is transforming healthcare. Insider (registration required)

    Written by Mary K. Pratt • 24 Sept. 12 13:59

  • Innovation can start far from home

    A Dartmouth faculty member suggests that CIOs can get fresh ideas from emerging economies, but it requires a new way of thinking

    Written by Kim S. Nash • 15 Sept. 12 21:12

  • How to secure your future with robust risk assessment

    Richard Gardner, CEO of Modulus Financial Engineering, offers his advice on how to avoid, prevent and mitigate the risks associated with high-volume automated software -- and the employees who wrote the code.

    Written by Matthew Heusser • 11 Sept. 12 14:25

  • 10 questions for Freeborders CFO Paul Machle

    Name: Paul Machle

    Written by Nancy Weil • 03 Sept. 12 15:33

  • 10 questions for Ping Identity CTO Patrick Harding

    Name: Patrick Harding

    Written by Nancy Weil • 30 Aug. 12 16:59

  • 10 questions for WellDoc CFO Jon Brilliant

    Name: Jon Brilliant

    Written by Nancy Weil • 27 Aug. 12 12:06
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