
Authoritative.
Strategic.

Most of the CIOs I speak with are looking at the year ahead as an opportunity to drive innovation within their organizations, usually by automating back office activities. That's a good place to start. But the most aggressive are looking beyond running the IT shop more efficiently and effectively; they're also experimenting with new technologies that can increase profitability, improve competitiveness and attract new customers. We call them ambidextrous innovators.
Agile developers often refer to the collaboratively-developed Agile Manifesto, which outlines 12 core principles
"Over promise and under-deliver" is is just one of many myths about promises. Here's how to make promises you can keep.
What is service-oriented architecture (SOA)? Do you need one? And if you do, what are the first steps you need to take to create an SOA of your very own?
Web 2.0 is a set of technologies, a huge set of related functionality and almost a lifestyle choice. This straight-up, non-techie tutorial will help you separate the facts from the hype.
Enterprise 2.0 has the potential to provide knowledge and content management in a surprisingly cheap and easy fashion using Web-based tools. Learn what it's about, what distinguishes it from consumer Web 2.0 technologies and why you should pay attention.
The combination of innovative IT and a cooperative orientation toward vendors leads directly to better vendor performance and firm profitability.
Solid IT governance — from regulatory compliance to financial and technological accountability — ensures that companies achieve their strategies and goals.
ITIL is a framework of best practices for delivering IT services. What's the big deal about it, and why is it considered so important in corporate computing? We explain the basics before you hunker down with the books.
A few painstaking steps offer numerous payoffs, including lowering risks associated with change, eliminating resource conflicts and redundancies, and learning from successes and mistakes of the past — all of which help to save money.
How to turn data into information.
Most organisations can benefit from a balanced scorecard approach, which can raise the profile of key projects, increase functionality, and predict future performance — and it often leads to greater financial return.
What exactly is VoIP? Do you need it? How do you go about getting it? This overview of the promise and limitations of voice over Internet Protocol (VoIP) provides the basics needed to get started.
From benefits to implementation challenges, here's what you need to know about virtualisation.
Vendors tout the software-as-a-service (SaaS) delivery model as an easy way to deploy applications. But is SaaS all it’s cracked up to be?
Open source is here to stay: Here's how to start dealing with it.
Get an overview of e-commerce from the experts.
This white paper will highlight the changes in the mobile workplace; outline the benefits of unified communications (UC) and Fixed-Mobile Convergence (FMC) for mobile workers; identify the key market trends ...
Developed by the CIO executive Council, Pathways is a unique, flexible, self-managed, self-paced 12-month CIO designed and delivered ...