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  • Analysis: Massive layoffs at HP make for IT outsourcing identity crisis

    It's been more than three years since HP acquired IT services provider EDS, and the long-term direction of its bigger - if not better - outsourcing business is no more clear than it was on the day the deal closed.

  • In depth: Unified communications still fragmented

    Unified communications (UC) technology has garnered a fair amount of attention, much of it due to vendors touting their UC offerings as the answer to problems workers have keeping in touch with colleagues, business partners and customers in a highly frenetic, increasingly mobile business world.

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    Five things CIOs should know about big data

    Five key points CIOs should know when considering big data

  • True tech confessions: Sinners and winners

    We all make mistakes. But when you work in IT, those errors can quickly go public.

  • Top CIOs predict future of the CIO role

    Five years from now, the CIO will be a better, faster, stronger version of today's top IT leader, practically running the company single-handedly. Or maybe other business executives will become more educated about IT and decide to hire cloud companies to do it all, leaving the poor CIO to wither, enforcing service-level agreements for a living. For almost as long as there have been CIOs, we've heard breathless speculation about whether the position will last, and if so, in what form.

  • Project portfolio management - Part 2

    Data-driven project portfolio management Project management suffered an identity crisis half a decade ago, when ever-more-empowered developers were learning to work directly with their business patrons as Agile development philosophies encouraged developers to co-ordinate their activities in tight-knit teams that regularly report, evaluate, reassess and re-plan their short-term strategies.

  • Project portfolio management - Part 1

    It’s never easy to bring two organisations together, but when they’re both huge companies with millions of customers and deeply entrenched cultures, the difficulty level goes up dramatically. Throw in the pressures of Australia’s cutthroat telecommunications industries, and it’s no surprise that Chelsea Love looks back on the consolidation of Vodafone and Three Australia with some relief.

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    How Cloud computing is forcing IT evolution

    I had the privilege of chairing the infrastructure track at last week's Cloud Connect conference. Three of the presentations were particularly interesting, offering a good perspective on just how dramatic an effect cloud computing is having on IT. Summed up, the capability and agility of cloud computing is forcing an extremely rapid evolution.

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    The social business network

    You’ve gotta feel for the CIO who has to write a business case to convince his or her board to spend money on new technologies with names like Yammer, Mr Tweet, Pluck, Chatter or Jive. After all, whimsy is only so cool to the chequesigners in multi-billion dollar corporations who quickly follow their tacit approval of anything leading edge with that old-school refrain of “show me the money”. Look past the funky names of today’s social networking tools, however, and chances are there will be enough nifty features to justify the investment.

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    Guide: How and when to build a mobile website

    As of November 2011, 91.4 million people in the United States-owned smartphones, according to comScore. That was an 8 per cent increase over just a few months before. And if the trend continues, as most analysts and smartphone vendors believe it will, the number of individuals in the United States with a smartphone will be close to, if not exceed, 100 million by March 2012 - that's nearly one out of three Americans. And that's not including the number of people using iPads and tablet PCs, which was well over 15 million as of June 2011, per CTIA, the Wireless Association.

  • IT's worst addictions (and how to cure them)

    Are you a jargon junkie? Got an insatiable appetite for information? Do you rule over your company's systems with an iron fist, unwilling to yield control until someone pries the keyboard from your cold, dead hands?

  • In depth: The new help desk - agile, educational, efficient

    A help desk can be a real lifesaver for employees, not to mention a productivity boost. A keyboard stops working, or Outlook crashes repeatedly, and a technician is just a phone call away. Even complex issues can usually be resolved internally, and relatively quickly, without needing an outside vendor.

  • Resources CIOs in Australia

    In a fast growing sector, the bottom line is everything

  • 9 hot technology startups to watch in 2012

    While there are sure to be a lot of new networking and IT companies that emerge in 2012, these nine stood out for their potential to deliver game-changing innovations in a wide array of fields, including Cloud computing, enterprise search, and mobile application development. (These are in addition to seven hot Cloud companies and seven storage companies to watch that we highlighted last year.)

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    A new era of IT transformation

    The days of large IT transformation projects are over. In their place will be a new kind of IT transformation: smaller in scale, near-constant and more responsive to business needs — but with vast potential to revolutionise how IT is used by enterprises.

  • Guide: How to bulletproof your website

    'Tis the season to begin ramping up online shopping activity, and for retailers that means doing all they can to ensure their websites are up, highly available and able to handle peak capacity. Looming in many IT managers' minds is the cautionary tale of Target, whose website crashed twice after it was inundated by an unprecedented number of online shoppers when the retailer began selling clothing and accessories from high-end Italian fashion company Missoni.

  • IT inferno: The nine circles of IT hell

    Spend enough time in the tech industry, and you'll eventually find yourself in IT hell -- one not unlike the underworld described by Dante in his "Divine Comedy."

  • Guide: How to sync your PC, smartphone, and tablet

    A few years ago businesspeople carried a laptop on the road, used a desktop PC in the office, and worked on another PC at home. Maybe they had a BlackBerry, too--but only if they were real big shots.

  • How to prepare your business for Google+

    Google+ just opened its doors to the world by enabling open signups and moving to the beta, testing phase. The nascent social network is still thin on features and ways for businesses to properly use it, but its minimalist approach has gained Google+ millions of users in a very short period.

  • Supply chain management in Australia - Part 3

    As if data quality and stockouts weren’t enough of a day-today worry for CIOs, added pressure to serve demanding online customers and keep up with changing legislation are creating new challenges. With several retail giants lumbering online and the looming introduction of the government’s new carbon tax, CIOs need to be working with procurement, financial and other business leaders to ensure supply-chain systems are up to today’s new challenges.

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