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  • How to Keep CMOs From Making Disastrous Software Purchases

    When the chief marketing officer (CMO) makes software purchasing decisions, it's a near-certain recipe for security, performance and scalability disasters -- and it's the CIO who's likely to be asked to sort out the resulting mess. That's the view of Sheldon Monteiro, CTO of SapientNitro, a division of business and technology consultancy Sapient.

  • Is Conflict the Secret to a Successful Business?

    Conflict in the workplace is inevitable, but, if handled correctly, it can actually lead to a more engaged and productive workforce. The key is to maintain professionalism at all times and remember to be empathetic, says Piera Palazzolo, senior vice president, Dale Carnegie Training.

  • The 2014 Enterprise Architecture Awards

    Welcome to the fifth annual Enterprise Architecture Awards, presented by InfoWorld, Forrester Research, and the Penn State University Center for Enterprise Architecture. This year, we have six winning EA programs from the following companies: Allstate Insurance, Australia Post, Dell, Dubai Customs House, Molina Healthcare, and State Farm Insurance Companies.

  • Where is modern IT heading?

    Jerry Garcia of the Grateful Dead was once asked what the band's goal was. His response: "Our goal is to make the music only we can make." Like so many other things, this sound bite got me thinking about IT. What is the value only enterprise IT can make?

  • 6 essential steps for managing vendors

    Gartner once predicted that in the future, an IT career will not be about technology but rather managing a range of service providers.

  • IT outsourcing market far from stable

    IT services deal activity was steady in the second quarter, but the IT and business process outsourcing industry is undergoing significant shifts as customers fire existing providers, ink shorter deals and embrace emerging technologies.

  • Half-baked mergers

    It can take years after a merger has been declared "complete" for the <a href="http://www.computerworld.com/article/2564041/it-management/methodical-merger.html">IT processes and systems to be truly merged</a>. Over the years, we've all seen stories in the business press about this sort of thing, and yet it keeps happening, despite what can be dire consequences.

  • SAP buying Concur for $8.3 billion to boost cloud portfolio

    SAP is buying business-travel and expense software vendor Concur for about US$8.3 billion, in a bid to continue growing out its portfolio of cloud-based applications.

  • Microsoft plots Dynamics CRM update with an eye on marketing, global expansion

    Microsoft is poised to release a major update to its Dynamics CRM and marketing applications in a bid to gain market share against rivals such as Salesforce.com.

  • Citrix touts new ‘software-defined workplace' focus

    Citrix is laying out a new strategy to position itself as a "software-defined workplaces" company that enables its customers to have a mobile workforce that can access everything they need to be productive from anywhere and on any device.