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  • Patriot Act, not products, ups Cloud risks for CIOs

    The global release of Microsoft’s Office 365 last week has raised a simple, sobering thought about dealing with US Cloud providers – they are subject to the US Patriot Act and the data they manage may be accessed by the US government regardless of where it is stored around the world. Before CIOs shun Cloud services altogether, let’s put the news in context.

    Written by Rodney Gedda • 04 July 11 11:39

  • IT trends and their legal disruptors

    If nothing else will cause CIOs insomnia in 2011 it will be the potential disruptive effects of legal issues that walk hand in hand with this year's IT trends. Most of the lists of trends look the same and there are those that will be proved to be over hyped. One thing that is certain after Wikileaks, Facebook privacy issues and an ever growing cloud on the horizon, it will be a busy year in the courts.

    Written by Robert Todd • 16 Feb. 11 16:53

  • What to consider when you make a data centre investment

    Australia’s data centre explosion continues at a pace not seen since the internet bubble, with new facilities coming on line each week. Australia is currently readying about 25 MW of data centre capacity, ranging from office block conversions to mega facilities. But is a data centre a commodity purchase, or something strategic?

    Written by Simon Wise • 10 Dec. 10 15:19

  • Ten golden rules of business intelligence

    In the past, companies have spent a lot of money on business intelligence (BI) software, but have not always achieved the expected results.

    Written by Rob Mills • 24 March 10 13:57

  • Analytics: Unlocking Value in BI Initiatives

    Over the past few years, one of the hottest growth areas in IT has been in the business intelligence (BI) space. Companies have finally realised there is value in their data and have launched major BI initiatives in their organisations. But most companies are making a colossal mistake in how they are approaching this challenge because they fail to realise data does not equal information.

    Written by Scott Staples • 15 April 09 09:42

  • How Oil Companies Use BI to Maximize Profits

    Gas tops US$4 per gallon. Crude is trading at all-time highs-above US$140 a barrel. And oil and gas companies are booking fat profits. In May, Exxon Mobil reported US$10.9 billion in profits for its latest quarter, just short of its record-breaking US$11.7 billion the quarter before.

    Written by Kim S. Nash • 08 July 08 14:37

  • 10 Keys to a Successful Business Intelligence Strategy

    You need to have an executive sponsor and a business intelligence strategy in place before you start thinking about which vendors to evaluate

    Written by Diann Daniel • 03 Dec. 07 13:39

  • Searching for Happy Customers

    Mess up internal search and you'll frustrate your employees. But mess up external search and you'll alienate your customers

    Written by Galen Gruman • 06 Aug. 07 13:38

  • SAN, NAS, ILM, SAS &#8212 Your Boss Doesn't Care

    Storage is awash in TLAs (three-letter acronyms). LUN, SAN, NAS, ILM, SWD, SAS, HBA, DAS, CAS and FAN are all acronyms that regularly appear in storage-related literature, publications and columns.

    Written by Jerome Wendt • 06 July 07 12:00

  • Buying Intelligence

    I'm convinced that this is the right time to implement a business intelligence (BI) solution. Other CIOs have ranked BI projects as the number one technology priority for 2007, so I need to get in quickly if I'm going to look proactive

    Written by Bruce Kirkham • 07 May 07 14:18

  • Treasure Hunt

    Who wouldn't like to outgoogle Google? Given the sophistication of today's consumer search tools, many CIOs have users (and maybe even the CEO) banging on the door asking why valuable corporate data is still locked away in various places and unsearchable. Trying to capitalize on this need, a bevy of vendors are introducing or revamping enterprise search offerings.

    Written by Galen Gruman • 03 April 07 13:36

  • Something of Value

    Every enterprise grows by meeting the needs of its customers. The information value chain links these needs to the enterprise's activities. The CIO has a clear role to play in strengthening this chain.

    Written by Andrew Rowsell-Jones • 11 Dec. 06 12:23

  • How to Salvage Your Company's Deep Smarts

    The approaching exodus of retiring baby boomers will severely erode the knowledge base of many companies. Fortunately, there are ways to re-create this crucial expertise.

    Written by Dorothy Leonard • 30 Jan. 06 15:06

  • The Value of Protecting Customer Privacy

    Research by the Ponemon Institute finds that public trust in corporations is fragile. In a recent survey, more than 70 percent of respondents said that two data breaches in the same company would be sufficient grounds for them to take their business elsewhere. Another study, which examined consumers' opinions about the trustworthiness of 14 companies that suffered data security breaches this year, found that trust in these companies dropped significantly after the breaches were reported.

    Written by Larry Ponemon • 19 Jan. 06 09:42

  • Analyze This

    More and more companies are using analytics to drive their decision-making processes. But there's a right and a wrong way to do it.

    Written by Tom Davenport • 07 Nov. 05 17:07

  • By the Book

    Sometimes a little knowledge management is a dangerous thing.

    Written by Anonymous • 06 Oct. 04 10:46

  • Now You See It Now You Don't

    In a world in which partners are privy to each other's data, the challenge will be how to collaborate without sacrificing competitive advantage.

    Written by Michael Schrage • 10 May 04 14:23

  • Putting It All Together Again

    Knowledge worker productivity: your questions answered.

    Written by Tom Davenport • 10 Nov. 03 12:31

  • OPINION: Fads, Fancies and Expensive Bungles

    When it comes to best practice in IT projects, knowledge gain is taking a back seat to knowledge loss.

    Written by Shirley Gregor • 07 Oct. 03 13:56

  • Withering Heights

    We thought companies would want to single out their "high-end" knowledge workers for special treatment. We were wrong

    Written by Tom Davenport • 07 Aug. 03 11:00
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