Critical.
Authoritative.
Strategic.
Subscribe to CIO Magazine »

Knowledge Management » Features »

  • Big data - Part 2

    A second technology making a significant impact on solving Big Data problems is in-memory computing, which takes workloads that were traditionally resident on disk-based storage and moves them into main memory. This delivers a performance improvement many times above that which has been possible previously.

  • Big data - Part 1

    According to IDC’s Digital Universe report the data created globally on an annual basis will leap from 1.2 zettabytes this year to 35 zettabytes in 2020 (one zettabyte is equal to one billion terabytes).

  • Google Apps vs Microsoft BPOS, Office 365 - Part 3

    The shortfalls of Google Apps will likely resonate with the inordinate amount of Microsoft shops in the industry. Years of investment in SharePoint developers, Exchange support teams and business processes built around the fickle aspects of Microsoft Office and its ribbon interface cannot be discarded easily. That’s ultimately where Microsoft’s strength is likely to reside. No matter when its Office 365 bundle is released, and despite numerous attempts to forge links between legacy applications and Google Apps, the complexity of a migration for a large organisation would likely be a headache most CIOs are eager to avoid. At least, that can be said for Coca Cola Amatil CIO, Barry Simpson.

  • 1

    Google Apps vs Microsoft BPOS, Office 365 - Part 1

    IT behemoths, Microsoft and Google, have for years been embroiled in battles over who would control the move by different industries to the Cloud. Since at least 2007, Australian universities and education authorities eager to outsource their email have turned to either provider in lieu of limited competition from the market. For the next battle, however, the stakes are higher. Both Google and Microsoft are betting all of their chips on a sector that is likely to prove much more lucrative than any before it: Enterprise.

  • Document management – riding the tsunami

    Documents are the lifeblood of many organisations and of most governments. Each transaction or contact culminates in a document, file, or record of some description — an email, tweet, blog, video, fax, form, photograph or report that chronicles an everyday conversation, weekly bulletin, quarterly statement or annual announcement. But no matter what the content is or how you manage it, failure is not an option. CIOs know that in a world that demands records be maintained for seven years, it is possible to live with some information disarray, but not information chaos. And given the high cost of paper storage, electronic solutions are now essential.

  • Five Advantages of Unified Information Access (UIA)

    The first wave of enterprise search helped companies tap into the world of text+, sometimes referred to as "unstructured" or "semi-structured" information. Primary drivers included the need to monetize digital content, reduce risk through compliance, or increase employee, customer and partner productivity. These early implementations provided significant value and solved important problems; they also demonstrated limitations that have lead to demand for the next generation -- Unified Information Access (UIA).

  • SharePoint 2010: Three Ways Sony Is Using It

    Sony Electronics, the division of Sony Corporation that designs and develops the company's cameras, computers, TVs and other devices, is making a broad move to SharePoint 2010 to improve search, social networking and document sharing.

  • 1

    Social Media Safety: Acceptable-Use Policies Critical

    It's a Catch-22 for many companies and IT departments: Allow access to social media sites such as Facebook, Twitter and LinkedIn, and the company is opened up to malicious content, phishing schemes and account hijackings. Block all social media sites, and the business risks losing young talent to competitors or will challenge employees to find workarounds. Which can be equally dangerous.

  • Taming the Knowledge Towers

    With a diverse business unit portfolio that includes direct mail, call centres and electronic document management, Salmat CIO David Hackshall is working hard to instil a culture of collaborative knowledge management at the company and turn innovation into efficiency.

  • How to Devise a Stellar Social Media Policy: NASA's Tips

    NASA has been exploring social media--a territory still foreign to many businesses--for years now. But back in 2007, as more and more employees began using external social media sites, NASA determined that it was time develop a policy--not just to protect the agency, but to protect their employees as well.

  • 5 Reasons to Revisit Google Desktop Now

    Google Desktop is a downloadable application that indexes items on your computer such as e-mail conversations, Microsoft Office documents, Web history, PDFs, music, images and video. The app then copies the items' content to your local cache, allowing you to search for any of these documents quicker than your computer's standard search function does.

  • Auckland council saves with SaaS docs management

    Auckland Regional Council (ARC) has eliminated costly outsourcing of document production by implementing a SaaS solution that handles collaboration and change management.

  • 5

    5 open source office suites to watch

    The Microsoft Office productivity suite has risen to become the dominant application of its type for business IT management. But there are open source office productivity suites available that may provide a suitable alternative to Office, depending on your requirements.

  • 7 Tools to Better Manage Your Social Networks

    When you belong to several social networking sites-Facebook, LinkedIn, Twitter-(and don't we all?), keeping up with them can seem overwhelming. Tweet this. Update that status. Share a link here. If you've resolved to get more organized this year, consider these seven tools that save time and streamline your social networking interactions. My picks: For easy content sharing across platforms, be sure to check out is the browser plugin Shareaholic. And for simple synching and updating of multiple accounts, Atomkeep seems to be the most efficient.

  • 1

    Five Twitter Features I Want Most in 2010

    Twitter had a big year in 2009: It announced several partnerships, including one with LinkedIn. In September, Twitter was valued at $1 billion. And most recently, "Twitter" beat out "Obama," "H1N1" and "vampire" to be named word of the year by the Global Language Monitor.

  • 12 Microblogging Tools to Consider

    If you're thinking about implementing a microblogging effort for your workplace, here are 12 tools to consider.

  • 1

    A Practical Approach to Protecting Trade Secrets

    Trade secrets are increasingly becoming a company's most valuable assets, and not surprisingly, threats to those assets have increased concomitantly. The greatest threat to company data is, of course, not outsiders but a company's own employees A company's ability to protect against rogue employees (as well as against unintentional harm) is governed by both federal and state laws, which vary by jurisdiction and, worse, are in a state of flux in many of those jurisdictions.

  • How to Build a Business Case For SharePoint

    Developing a business case for any IT investment is a complicated exercise. But building a business case for SharePoint poses specific challenges because much of its ROI is intangible: SharePoint deployments can lead to process improvements, but it's not always easy to quantify the dollar value of those process improvements.

  • Publishing 2.0

    Social networks, e-readers and other technologies are transforming the publishing industry and heralding a new era of reading and learning.

  • Five enterprise open source wiki apps to watch

    Collaborative editing of Web documents has brought a new dimension to enterprise knowledge management. The architecture that made Wikipedia famous can now be applied to internal processes. And because of the long association with open source projects many of the most popular wikis are themselves open source. Here are five open source wikis to keep an eye on.

rhs_login_lockGet exclusive access to Invitation only events CIO, reports & analysis.
Recent comments

HP and IDG news, product videos and resources