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  • Analysis: Massive layoffs at HP make for IT outsourcing identity crisis

    It's been more than three years since HP acquired IT services provider EDS, and the long-term direction of its bigger - if not better - outsourcing business is no more clear than it was on the day the deal closed.

    Written by Stephanie Overby • 24 May 12 19:14

  • Project portfolio management - Part 2

    Data-driven project portfolio management Project management suffered an identity crisis half a decade ago, when ever-more-empowered developers were learning to work directly with their business patrons as Agile development philosophies encouraged developers to co-ordinate their activities in tight-knit teams that regularly report, evaluate, reassess and re-plan their short-term strategies.

    Written by David Braue • 07 March 12 14:48
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    Has RIM's BlackBerry had its day in the enterprise?

    They were once ubiquitous in the workplace, as much a symbol of executive status as the gold standard in enterprise mobile communications. Research in Motion’s (RIM) BlackBerry devices held all the corporate aces and with unrivalled high-end security features, their appeal to and grip on the enterprise sector seemed impregnable.

    Written by Mark Phillips • 16 Aug. 11 08:36

  • Managing relationships with vendors - Part 2

    According to Dr Tim O’Neill, co-founder and director of business intelligence specialists Avolution, probably the biggest mistake an organisation can make when dealing with suppliers is to outsource the systems architecture. “This is why there’s so many untold billions of dollars-worth of failed IT projects out there,” he says. “Outsourcing the architecture function is fraught with danger.” In order for projects to be successful organisations need to maintain a healthy degree of cynicism and effectively force vendors to earn trust.

    Written by David Binning • 05 May 11 13:07

  • Managing relationships with vendors

    The IT choices a company makes can mean the difference between business success and failure. Whether it’s access to information, communications between staff, partners and customers, HR, inventory management, operation and monitoring of equipment and other and assets as well as business security, IT has managed to make itself indispensible at virtually every organisational level. Yet it would seem that for many organisations, this awareness often fails to translate into properly thought out and well-executed strategies for managing the vendors that supply the technology.

    Written by David Binning • 04 May 11 16:03

  • Not-for-profit - Part 4

    One problem that is typical for NFPs is the different nature within an organisation of IT users and the technology they apply.

    Written by Tim Mendham • 21 April 11 09:00

  • Not-for-profit - Part 3

    How are relations between not-for-profit with IT vendors?

    Written by Tim Mendham • 20 April 11 15:37

  • Is the future of CRM in the Cloud? - Part 1

    It is just on 10 years since Salesforce.com unveiled the first preview of its customisable online customer relationship management (CRM) software at the annual DEMO conference in California. DEMO had previously been the launch platform for ground-breaking technology such as Netscape Navigator, Sun’s Java and Adobe Acrobat, but attendees in February 2001 would have had little idea that they were witnessing something that would turn the world of customer management software — and enterprise software generally — on its head.

    Written by Brad Howarth • 18 April 11 11:22

  • Legal issues in the Cloud - Part 4

    One of the remaining key issues Cloud users need to consider relates to the notion of being locked-in to certain applications or systems — and if a user wants to transfer data or applications from the Cloud, whether the data is portable between service providers. In these circumstances, a user will need to consider its requirements to access data some years into the future for a plethora of regulatory reasons.

    Written by Mark Vincent and Nick Hart • 11 April 11 06:00

  • Harness disruption or become obsolete: Forrester

    Five years ago, Nokia dominated the smartphone market. How quickly things change. But before you sit back and think, ‘that won’t happen to me’, take a look at the competitive environment in which your company operates. Daunting, isn’t it?

    Written by Georgina Swan • 05 April 11 18:03

  • Proving the value of IT - Part one

    Value. It’s a powerful word at the best of times. It can mean cheap and simple or large and complex — and everything in between — and all meanings are positive, depending on your point of view. When the word ‘value’ comes up in focus groups, brand managers are wont to smile wryly and consider their job done. Happy days. Add ‘IT’ as its prefix, however, and suddenly, this fabulous term with all its positive connotations becomes fraught with uncertainty, despite enterprise over the years gaining critical business and competitive advantage from information and communications technology.

    Written by Georgina Swan • 01 Feb. 11 15:00
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    Going Google

    It is 8pm midweek and three senior executives at Altium are working on a document they need first thing the next day — a presentation to staff about behavioural change. The program manager is editing text; the company president is asking questions about the program; and CIO, Alan Perkins, is answering his president’s questions.

    Written by Darren Horrigan • 03 Sept. 10 08:41

  • Maritime Museum sets sail for cloudy skies

    After appointing its first CIO in January, the Australian National Maritime Museum has successfully migrated its e-mail and groupware system to the cloud as it prepares for a complete IT overhaul.

    Written by Rodney Gedda • 19 Aug. 10 09:25
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    Video conferencing: The business case

    It could be any meeting room, anywhere, with one major difference: The room, within Sheraton on the Park hotel in Sydney, is a gateway to the world. At the push of a button, we are chatting to colleagues in Toronto, Canada, speaking to each other as if we were seated across the table. We see the nuances of facial expressions, hand gestures and presentations, full-size, clear and uninterrupted.

    Written by Georgina Swan • 07 Aug. 10 09:00

  • 8 amazing things you'll do with Windows 8

    Windows 8 is still a couple of years away, but Microsoft is already telling partners what to expect in the next generation operating system. Luckily for the public, Microsoft planning documents shared with HP and other OEM partners were leaked this week, providing a wholly unexpected Windows 8 sneak preview.

    Written by Jon Brodkin • 27 July 10 10:11

  • Deliver a New Product or Service to the Business

    There's nothing like having to deliver a new product on a tight deadline for a customer that accounts for a quarter of your company's revenues to put your priorities in focus.

    Written by Stephanie Overby • 20 April 10 06:38

  • The Fine Print(ing)

    CIOs are finding that getting printing under control not only saves money, it opens the door to thinking about their printing requirements more strategically

    Written by Brad Howarth • 08 April 10 16:12

  • Game On! Aristocrat cashes in on IT projects

    With several multi-million dollar IT projects running concurrently and a headquarters relocation thrown in, 2009 was a busy year for Aristocrat CIO Angelo Grasso. Good project governance and short project timeframes, Grasso says, helped Aristocrat’s IT organisation to act as an enabler and ensure success.

    Written by Rodney Gedda • 08 April 10 10:35

  • Software Licensing: New Options, New Headaches

    For decades, software buyers have been engaged in an "arranged marriage" type of relationship with software vendors: too much tradition, too little choice and a partnership of unequals from a deal's beginning. Typically, these deals had two key variables: the number of seat licenses (volume) a company purchased and the amount that the software publisher was willing to discount the purchase price, which was linked back to the volume.

    Written by Thomas Wailgum • 19 March 10 07:10

  • Why the New Normal Could Kill IT

    Plenty of seismic shifts have rocked and reshaped IT in the past. Some big rumblings' epicenters had origins in an unstoppable technology shift; other fissures had nothing to do with PCs and servers. Consider the recent shocks: the Internet revolution and dotcom bust; Y2K and 9/11; the consumerization of IT; and the unstoppable broadband and mobile explosion.

    Written by Thomas Wailgum • 15 March 10 06:17
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