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  • ITIL: Five steps to successful adoption

    ITIL, the IT service management (ITSM) best practice framework, has come on in leaps and bounds since it was first introduced due to theUK government's disillusionment with the way that governmental IT was delivered in the latter half of the 1980s.

  • Think Tank: An elevator pitch for your project

    When you are a project owner, manager or a sponsor you are often asked what the project is about. It is important because bosses, employees, customers, and partners all need to ‘buy-in’ and become excited about your idea. They will form an initial impression in three minutes or less. This first impression is the lens through which everything else is viewed.

  • Deceased Surfline founder to be remembered Sunday

    Surfers around the world are getting ready to honor Surfline founder and president Sean Collins, who died December 26 from a sudden heart attack. He was 59-years-old. Collins turned a hobby into a profitable surf forecasting business relied-on by many surfers and ocean enthusiasts.

  • Victorian Ombudsman slams Labor government for failed ICT projects

    The Victorian Ombudsman has lambasted the former Labor government for causing major ICT project management issues, with a relaxed approach and inconsistent staff training causing many projects to fail.

  • OpDemand service aims to ease IaaS deployments

    OpDemand on Thursday opened its service that automates deployment of cloud infrastructure to all users. The service is free to use initially.

  • Equinix creates market for data center clients to trade services

    Equinix has launched an online marketplace for its data center customers, to make it easier for them to buy and sell network, managed hosting and other services among themselves.

  • Criminals turn to 'card-trapping' at ATM machines to get cash

    Criminals are embracing methods to trap debit and credit cards in ATMs for retrieval later, a move believed to be motivated by better security measures designed to ensure card details are not copied at the machines, according to an industry group.

  • CIO Summit Roundtable: Application specific SLAs for the enterprise

    Some enterprises have centralised, moved consolidated global ICT assets without giving much thought to the performance of their business applications. While consolidation can help to lower costs, users can have very different experiences for accessing data and applications based on the physical distance to the data centre, where latency may be an issue.

  • IT Outsourcing Survey: Provider Profits Shrink, Growth Slows in India

    Established IT outsourcers are getting squeezed at both ends of the competitive spectrum. According to the annual offshore outsourcing survey conducted by Duke University's Center for International Business Education and Research (CIBER) and PwC, incumbent India-based and U.S. IT service providers are under pressure from outsourcing upstarts in other countries that are stealing market share from them and from existing clients demanding price reductions.

  • OpenWorld 2011: Decade of high 'lights on' IT spend industry's fault

    Despite a decade of vendor promises, the IT industry has largely failed to lessen the percentage of tech budgets dedicated to ‘keeping the lights on’ at the expense of freeing up spend for innovation, Oracle OpenWorld 2011 attendees have heard.

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