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  • Customer focus in IT critical to business success: CommBank's Harte

    Businesses must use technology to increase focus on the customer or risk failure, according to Commonwealth Bank CIO Michael Harte.

  • In pictures: 3M Australia opens innovation centre

    3M Australia unveiled a new innovation centre in North Ryde, Sydney on 5 April. The centre is designed to help employees collaborate and bring consumers closer to the science and research that lies behind some of 3M’s offerings such as multi-touch screens.

  • Google App Engine powers Traderoo website

    In a bid to lift classified ad revenue, News Ltd used Google App Engine to develop the Traderoo classifieds website.

  • Retail chain sees value in Google Plus

    Retail chain Dick Smith will use Google Hangouts to share best practices among its stores and bring employees closer together, according to the retailer’s IT director, Linda Venables.

  • Ettitude's social attitude connects with customers

    Social media has enabled online retailer Ettitude to better reach customers and increase its sale conversion rate, according to managing director Phoebe Yu.

  • RedBalloon floats into the cloud with Amazon

    Website crashes are a thing of the past for ecommerce website RedBalloon since a migration into Amazon Web Service’s cloud took place in early 2012.

  • Three Australian retailers sign with Visa CyberSource

    Visa subsidiary CyberSource has been selected by the Flight Centre, Cotton On and Kathmandu to secure online payments when customers are booking flights or buying apparel.

  • Australians lap up tablets, leave them at home: Telsyte

    Australian businesses continue to discourage employees from bringing tablets into the workplace despite a massive spike in tablet sales this year, according to Telsyte survey results released today.

  • Melbourne IT expects boom in defensive registrations when top-level domains arrive

    Melbourne IT said it expects a boost to business from defensive domain registering and other activity associated with new global top-level domains expected to go live later this year.

  • MasterCard mobile digital wallet will arrive Down Under in March

    MasterCard has announced it will launch MasterPass Down Under next month, with the credit card company already securing partnerships with several major Australian banks and retailers.

  • PayPal partner Vend not taking sides in mobile payments tech debate

    Vend CEO Vaughan Rowsell said his company will remain “payments agnostic” even while partner PayPal has condemned near field communications (NFC).

  • JB Hi-Fi profit rises as store network expands

    Electronics and entertainment retailer JB Hi-Fi (ASX:JBH) has reported a net profit after tax (NPAT) of $82.1 million for the six months ended 31 December 2012, up 3 per cent from the previous period.

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    Winning Group hires new CTO

    Australian retail conglomerate, Winning Group, has recruited Simon Smith as its new CTO.

  • Q&A: Drakes Supermarkets CIO, Rod Koza

    Keeping IT one step ahead of expansion plans at independent grocery chain Drakes Supermarkets is CIO Rod Koza’s remit for 2013.

  • Online retail sales hit $12.6b

    Online retail sales hit $12.6 billion in the 12 months to November 2012, according to the NAB Online Retail Sales Index.

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    Coles trials hybrid self-checkout system in Victoria

    Supermarket and liquor retailer Coles is trialling two hybrid self-checkout systems at its new Southland supermarket in Melbourne, Victoria.

  • Australians would buy local if it wasn't cheaper overseas: MasterCard

    Unless they have to pay more, most Australians prefer to buy from Australian websites when shopping online for the holidays, according to a MasterCard study released today.

  • Telstra, Optus and Suncorp eye geospatial data

    Big Australian telcos and insurance companies see business opportunities in analysing the location information transmitted by customers’ mobile devices, said speakers at yesterday's Big Data Warehousing and Business Intelligence Summit.

  • Australian businesses test PayPal's in-store mobile payment system

    Two Australian small businesses with early trials of PayPal’s new in-store mobile payments system said they see value in the service despite high transaction fees and low consumer awareness.

  • Click Frenzy host shifts blame for website crash

    The creators of Click Frenzy failed to anticipate how much traffic would hit its website at the launch of the Australian online shopping event, according the website’s hosting company, UltraServe.

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