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  • Customer focus in IT critical to business success: CommBank's Harte

    Businesses must use technology to increase focus on the customer or risk failure, according to Commonwealth Bank CIO Michael Harte.

    Written by Adam Bender • 02 May 13 16:25

  • In pictures: 3M Australia opens innovation centre

    3M Australia unveiled a new innovation centre in North Ryde, Sydney on 5 April. The centre is designed to help employees collaborate and bring consumers closer to the science and research that lies behind some of 3M’s offerings such as multi-touch screens.

    Written by Hamish Barwick • 08 April 13 12:33

  • Google App Engine powers Traderoo website

    In a bid to lift classified ad revenue, News Ltd used Google App Engine to develop the Traderoo classifieds website.

    Written by Hamish Barwick • 08 April 13 10:53

  • Retail chain sees value in Google Plus

    Retail chain Dick Smith will use Google Hangouts to share best practices among its stores and bring employees closer together, according to the retailer’s IT director, Linda Venables.

    Written by Adam Bender • 05 April 13 14:05

  • Ettitude's social attitude connects with customers

    Social media has enabled online retailer Ettitude to better reach customers and increase its sale conversion rate, according to managing director Phoebe Yu.

    Written by Adam Bender • 28 March 13 11:18

  • RedBalloon floats into the cloud with Amazon

    Website crashes are a thing of the past for ecommerce website RedBalloon since a migration into Amazon Web Service’s cloud took place in early 2012.

    Written by Hamish Barwick • 20 March 13 15:36

  • Three Australian retailers sign with Visa CyberSource

    Visa subsidiary CyberSource has been selected by the Flight Centre, Cotton On and Kathmandu to secure online payments when customers are booking flights or buying apparel.

    Written by Hamish Barwick • 13 March 13 11:28

  • Australians lap up tablets, leave them at home: Telsyte

    Australian businesses continue to discourage employees from bringing tablets into the workplace despite a massive spike in tablet sales this year, according to Telsyte survey results released today.

    Written by Adam Bender • 12 March 13 11:37

  • Melbourne IT expects boom in defensive registrations when top-level domains arrive

    Melbourne IT said it expects a boost to business from defensive domain registering and other activity associated with new global top-level domains expected to go live later this year.

    Written by Adam Bender • 26 Feb. 13 14:00

  • MasterCard mobile digital wallet will arrive Down Under in March

    MasterCard has announced it will launch MasterPass Down Under next month, with the credit card company already securing partnerships with several major Australian banks and retailers.

    Written by Adam Bender • 25 Feb. 13 18:00

  • PayPal partner Vend not taking sides in mobile payments tech debate

    Vend CEO Vaughan Rowsell said his company will remain “payments agnostic” even while partner PayPal has condemned near field communications (NFC).

    Written by Adam Bender • 13 Feb. 13 15:53

  • JB Hi-Fi profit rises as store network expands

    Electronics and entertainment retailer JB Hi-Fi (ASX:JBH) has reported a net profit after tax (NPAT) of $82.1 million for the six months ended 31 December 2012, up 3 per cent from the previous period.

    Written by Hamish Barwick • 11 Feb. 13 12:15
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    Winning Group hires new CTO

    Australian retail conglomerate, Winning Group, has recruited Simon Smith as its new CTO.

    Written by Hamish Barwick • 23 Jan. 13 12:16

  • Q&A: Drakes Supermarkets CIO, Rod Koza

    Keeping IT one step ahead of expansion plans at independent grocery chain Drakes Supermarkets is CIO Rod Koza’s remit for 2013.

    Written by Hamish Barwick • 15 Jan. 13 11:53

  • Online retail sales hit $12.6b

    Online retail sales hit $12.6 billion in the 12 months to November 2012, according to the NAB Online Retail Sales Index.

    Written by Stephanie McDonald • 10 Jan. 13 10:05
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    Coles trials hybrid self-checkout system in Victoria

    Supermarket and liquor retailer Coles is trialling two hybrid self-checkout systems at its new Southland supermarket in Melbourne, Victoria.

    Written by Hamish Barwick • 19 Dec. 12 11:41

  • Australians would buy local if it wasn't cheaper overseas: MasterCard

    Unless they have to pay more, most Australians prefer to buy from Australian websites when shopping online for the holidays, according to a MasterCard study released today.

    Written by Adam Bender • 07 Dec. 12 13:52

  • Telstra, Optus and Suncorp eye geospatial data

    Big Australian telcos and insurance companies see business opportunities in analysing the location information transmitted by customers’ mobile devices, said speakers at yesterday's Big Data Warehousing and Business Intelligence Summit.

    Written by Adam Bender • 28 Nov. 12 10:56

  • Australian businesses test PayPal's in-store mobile payment system

    Two Australian small businesses with early trials of PayPal’s new in-store mobile payments system said they see value in the service despite high transaction fees and low consumer awareness.

    Written by Adam Bender • 22 Nov. 12 15:45

  • Click Frenzy host shifts blame for website crash

    The creators of Click Frenzy failed to anticipate how much traffic would hit its website at the launch of the Australian online shopping event, according the website’s hosting company, UltraServe.

    Written by Adam Bender • 21 Nov. 12 12:44
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