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  • NAB glitch leaves customers cashless

    Thousands of National Australia Bank customers were prevented from withdrawing money when a computer glitch crippled its network.

    Written by AAP • 10 Feb. 12 15:35
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    QLD govt demands answers after pay glitch

    The Queensland government is demanding answers from the Commonwealth Bank after another glitch left thousands of police and civilian staff unpaid.

    Written by AAP • 08 Feb. 12 12:58

  • Westpac cuts 560 jobs, sends 150 to India

    Westpac Banking Corporation is poised to axe more than 400 jobs and send another 150 offshore in the latest round of job cuts at the big banks.

    Written by AAP • 02 Feb. 12 16:11

  • Bendigo and Adelaide Bank upgrades customer service applications

    In a bid to support its growing customer business applications, Bendigo and Adelaide Bank has installed two IBM XIV Gen3 storage systems.

    Written by Hamish Barwick • 30 Jan. 12 11:21
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    Should you consider a generic top level domain?

    Chief information officers understand the importance of domain name registrations in maintaining the integrity of their organisation’s brand. Now a study estimates the .au domain contributed $475 million to the Australian economy in 2011 and created more than 4300 full-time jobs.

    Written by Georgina Swan • 20 Jan. 12 10:08

  • AXA rolls out hosted global insurance anti-fraud system

    Insurance firm AXA is to use a hosted BAE Systems Detica anti-fraud platform to help tackle a reported spike in fraudulent claims.

    Written by Antony Savvas • 18 Jan. 12 20:11

  • Teachers Credit Union appoints CIO, moves to become bank

    The Teachers Credit Union has appointed its new chief information officer. Former Westpac executive, David Chapman, will take on the newly created role.

    Written by Georgina Swan • 19 Jan. 12 10:23

  • Westpac puts 28 IT jobs under review

    Westpac Banking Corporation has put the future of 28 IT management roles in doubt by commencing a review of their roles as part of a group-wide restructure.

    Written by AAP • 19 Jan. 12 08:21

  • Retail banking tech spending to hit $US30 billion: Ovum

    Retail banking technology spending in the Asia Pacific region is expected to increase by $US1.2 billion this year to reach $30 billion over the next five years, according to a new study by Ovum.

    Written by Computerworld Staff • 17 Jan. 12 12:02

  • How to kick start your social media strategy — Commonwealth Bank focusses on Facebook

    Bank bashing may be somewhat of a national pastime. But that hasn’t stopped the Commonwealth Bank from attracting more than 100,000 ‘fans’ to its Facebook page a year after launching its page on the social network.

    Written by Georgina Swan • 16 Jan. 12 11:58

  • Spanish bank to move 100,000+ employees to Google Apps

    Banco Bilbao Vizcaya Argentaria (BBVA) is adopting Google Apps for email and collaboration and expects to have its about 110,000 employees worldwide using the suite by the end of this year.

    Written by Juan Carlos Perez • 12 Jan. 12 04:26

  • 10 questions for Pure Bioscience CFO Craig Johnson

    -- Name: Craig Johnson

    Written by Nancy Weil • 04 Jan. 12 02:08

  • CBA services back online

    Commonwealth Bank says its services are back to normal after a connection failure left thousands of customers without access to cash.

    Written by AAP • 15 Dec. 11 08:59

  • CBA to seek ideas with IdeaBank

    Developers and consumers with concepts for new banking applications could be $10,000 richer if the Commonwealth Bank of Australia (CBA) chooses their idea submission to its new website, IdeaBank.

    Written by Hamish Barwick • 06 Dec. 11 10:09

  • CIO movers and shakers

    A look at recent movements among Australian CIOs

    Written by Georgina Swan • 05 Dec. 11 15:15

  • Clive Whincup steps into Westpac Group CIO role

    The Westpac Group has found a new CIO, Clive Whincup, from within its internal ranks.

    Written by Hamish Barwick • 01 Dec. 11 09:59

  • Banks encumbered with IT legacy, compliance: Experts

    Australian banks need to upgrade IT infrastructure and data gathering skills if they want to compete with new players such as Google, according to financial IT consultants.

    Written by Hamish Barwick • 28 Nov. 11 12:29

  • CBA's Kaching app still in test mode

    The Commonwealth Bank of Australia (CBA) has revealed that its iPhone Kaching application, which was announced on 25 October 2011, is still not available from Apple’s App Store due to testing delays.

    Written by Hamish Barwick • 25 Nov. 11 10:22

  • Getting a handle on complexity

    Everyone knows complexity is a foe of IT. But how bad is it, and how do you tell if your decisions are making it better or worse? Peter Leukert, CIO of Commerzbank, one of the largest banks in Germany, set to find out. Leukert, who runs the financial service giant's 3,800 member centralized IT group, built an IT Complexity Model to get a handle on the problem, and then turned to consulting firm Capco Partners to help get other financial service firms involved. Network World Editor in Chief John Dix recently caught up with Leukert and Mat Small, Partner with Capco in New York, for a briefing on the effort.

    Written by John Dix • 21 Nov. 11 17:32

  • CBA CIO on keeping the faith

    In his darkest moments Commonwealth Bank of Australia (CBA) CIO Michael Harte wondered if he made the right career choice.

    Written by Sandra Van Dijk • 17 Nov. 11 11:05
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