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  • NAB private Cloud builds new paradigm: Part 3

    The development of a greenfield private Cloud is facilitating NAB’s IT revolution, but compared with more traditional banking platforms the new technologies is not without challenges.

    Written by Rodney Gedda • 15 April 11 17:33

  • NAB private Cloud builds new paradigm: Part 2

    A three-year journey in fundamental technology and business architecture design has resulted in a private Cloud at National Australia Bank that may eventually be used to host all its applications and services.

    Written by Rodney Gedda • 15 April 11 16:04

  • Legal issues in the Cloud - Part 1

    The Cloud can be cheaper, more flexible, easier to manage and efficient. But users and providers of Cloud services have to weigh these advantages against the risks or perceived risks — such as regulatory compliance, security, performance, availability of service, and liabilities and remedies under the governing contracts.

    Written by Mark Vincent and Nick Hart • 08 April 11 10:01

  • Proving the value of IT - Part one

    Value. It’s a powerful word at the best of times. It can mean cheap and simple or large and complex — and everything in between — and all meanings are positive, depending on your point of view. When the word ‘value’ comes up in focus groups, brand managers are wont to smile wryly and consider their job done. Happy days. Add ‘IT’ as its prefix, however, and suddenly, this fabulous term with all its positive connotations becomes fraught with uncertainty, despite enterprise over the years gaining critical business and competitive advantage from information and communications technology.

    Written by Georgina Swan • 01 Feb. 11 15:00
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    In-memory computing

    The massive explosion in data volumes collected by many organisations has brought with it an accompanying headache in terms of putting it to gainful use. Businesses increasingly need to make quick decisions, and pressure is mounting on IT departments to provide solutions that deliver quality data much faster than has been possible before. The days of trapping information in a data warehouse for retrospective analysis are fading in favour of event-driven systems that can provide data and enable decisions in real time.

    Written by Brad Howarth • 20 Jan. 11 09:33
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    Time to get Agile

    CIOs and project managers talk about Agile in the trenches - the good, the bad and the ugly.

    Written by David Braue • 13 Dec. 10 08:00

  • Clouds gathering

    What a difference a year makes. Twelve months ago it was almost impossible to find Australian organisations that had embraced cloud computing. Now pretty much everyone is planning, piloting or executing some form of migration to the cloud. If there was ever doubt that cloud was little more than hype, it was eradicated in April 2010 by Commonwealth Bank of Australia (CBA) group executive for enterprise services and chief information officer, Michael Harte. In a speech to Committee for Economic Development in Australia, Harte declared that never again did he wish to be locked into using proprietary hardware or software and cloud computing was his escape route.

    Written by Brad Howarth • 19 Aug. 10 10:22
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    Q&A: IDC Forecast for Management 2009

    Thanks to the global financial crisis, IDC’s Forecast for Management Survey 2009 covers a year in IT unlike any other -- and the economic turbulence is reflected in the results.

    Written by Matt Rodgers • 17 Dec. 09 09:10

  • ING Life India adopts open source to expand business

    In the insurance business, everyone's headed into the hinterland. But the cost of every new branch can bite deeply. Here's how going Open Source helped ING Life save US$1.7 million and funded its expansion plans.

    Written by Sneha Jha • 19 Oct. 09 10:41

  • Social media takes toll on organisational reputation: survey

    The reputations of organisations are taking a beating in social media, with consumers going so far as to boycott companies based on comments made on sites such as Facebook and Twitter, a new survey has found.

    Written by CIO Staff • 01 Sept. 09 14:58
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    Panel Discussion: Virtualisation -- A Reality Check

    A complete transcript of the panel discussion from the recent CIO Breakfast Briefing, Virtualisation -- A Reality Check, featuring Brian Ott, Vice President and Chief Technology Officer, Unisys internal IT organisation, Jean-Marc Annonier, Research Manager for IT Spending, IDC Australia and Matt Rodgers, Editor of CIO Australia.

    Written by CIO Staff • 01 Sept. 09 09:19
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    AI-powered customer support robots bring human touch to virtual world

    Fusing human psychology with an advanced artificial intelligence engine, MyCyberTwin’s virtual humans are being used by organisations like NASA and National Australia Bank to improve their customer support levels.

    Written by Tim Lohman • 08 July 09 02:29
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    CommBank Launches New-look NetBank

    The Commonwealth Bank has announced an upgrade of its customer service portal, NetBank, aimed at creating a single site, sign on and password to access a wider range of the bank’s websites and services.

    Written by Tim Lohman • 18 May 09 16:33
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    Westpac Outlines St George IT Integration Strategy

    Westpac is to derive much of its future IT innovation and costs savings from a cross pollination of best-of-breed IT systems between itself and St George, which was acquired by the bank last year.

    Written by Tim Lohman • 07 May 09 12:27

  • Westpac Credits IT with Performance Gains

    Westpac has made major advances in the last half year in improving the reliability and stability of its in-house IT systems according to the bank’s CEO, Gail Kelly.

    Written by Tim Lohman • 06 May 09 13:28

  • ANZ to Spend $500m on Managed Network and Services

    Singtel-owned telco Optus is provide telecommunications and managed networks service to the ANZ bank under a new $500 million, five year contract.

    Written by Tim Lohman • 05 May 09 10:04

  • Special Report: The New Economics of IT

    The Australian CIO Executive Council polled 121 top local IT executives and found that the current economic crisis is taking its toll on Australian IT departments. Find out more in our special report “The New Economics of IT”.

    Written by A CIO Executive Council Report • 24 March 09 16:37

  • 5 Reasons Gen Y May Survive Recession, Layoffs Better than Gen X and Boomers

    Generation Y is known for being high-maintenance in the workplace. So when an economic downturn brings Gen Y workers pink slips instead of promotions, you might think they'll wither like flowers. In fact, they may be better positioned for survival than their older co-workers.

    Written by Meridith Levinson • 01 Nov. 08 10:33

  • Gavin Michael: The Lloyds TSB Global Villager

    Commuting between Australia and the UK is just another challenge for Gavin Michael, the CIO of retail banking at Lloyds TSB.

    Written by Piers Ford • 07 Oct. 08 15:41

  • Financial crisis: The tech innovations at risk

    September 2008 will certainly go down as one of the blackest months in Wall Street history. Venerable financial institutions such as Lehman Brothers, Merrill Lynch, and AIG abruptly vanished or were radically overhauled. Investors lost loads of money -- in some cases, fortunes -- and ordinary taxpayers are now finding themselves funding an industry bailout that could cost a staggering US$700 billion, perhaps even more.

    Written by John Edwards • 01 Oct. 08 08:45
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