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  • South East Water taps into unified communications

    As one of Melbourne’s three state-owned water retailers, South East Water provides water, sewerage services and recycled water services to about 1.4 million customers in the Melbourne’s South Bank through to the Mornington Peninsula and Gippsland. The company has about $2 billion of assets in the ground and about 800 information workers. Given the distributed nature of the organisation, it’s not surprising that having flexible, robust communication systems is vital. Add its busy, industry-recognised contact centres into the mix and it quickly became clear to CIO, Marcus Darbyshire, that the company required an innovative approach to its communications technology that would provide a platform for the future.

    Written by Georgina Swan • 10 June 10 09:34

  • Flying docs pilot first national e-health database

    The Royal Flying Doctor Service (RFDS) is deploying what may be the first national e-health records management system to unify disparate medical databases across its four regional sites.

    Written by Darren Pauli • 03 Feb. 09 20:40

  • Avoid Pitfalls of Health-care Wi-Fi Networks

    In healthcare, network dependability can literally be a matter of life and death, and US federal law mandates security and privacy levels beyond those needed in any other vertical industry outside finance and national security. And many health-care providers operate on shoestring budgets, in part because of the large population of uninsured individuals

    Written by Bert Latamore • 04 June 07 11:50
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