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  • How to free your company from organizational-chart tyranny

    A myth lies at the heart of most corporate organizational charts that the boss is surrounded by a group of senior leaders who form the company's decision-making team. These top executives, as the myth goes, have the freedom to express their opinions at meetings that result in decisions that cover the spectrum from where to hold the annual corporate picnic to major acquisitions to staff reductions.

  • What CIOs really want for Christmas

    The decorations are going up and the office party is the talk of the canteen — yes, Christmas festivities are upon us. While kids everywhere are busy making lists of the toys and gear they want to see under the tree Christmas morning, we asked Australian CIOs what Santa could bring them to make their life easier in 2012.

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    Q&A: Realestate.com.au's IT service delivery manager

    Damian Fasciani talks about moving to the Cloud, the consumerisation of IT, and how the REA has taken a leaf out of Apple's book.

  • Racing and Wagering Western Australia off and running for Melbourne Cup

    The IT systems of Racing and Wagering Western Australia (RWWA) are off and racing in time for this year’s Melbourne Cup, the culmination of a four-year modernisation program that includes the implementation of a Cisco Unified Computing System and intelligent network.

  • A business-focused approach in SOA design, governance

    If you listen to industry discussion of service-oriented architecture (SOA), you are likely to get the impression that SOA is best thought of as a technical approach for application integration. The reality is that SOA is much more.

  • TransGrid begins business process modelling project

    NSW state-owned electricity transmission network operator, TransGrid, has started a three-month business process modelling system (BPMS) project to deliver process modelling capability across its enterprise in a standard way.

  • Social media essential to IT service management: Analyst

    CIOs must start to think about integrating social media into their service desks as the technology becomes ubiquitous in everyday life, according to analyst firm, Ovum.

  • Dell introduces server with 96 CPU cores

    Dell on Monday introduced a server that can accommodate up to 96 CPU cores -- a big boost in the computational power provided by its hardware.

  • Amazon's Beanstalk aims to make Web Services easier to use

    Amazon on Wednesday planned to introduce an offering that combines its Web services into one tool that is aimed at making it easier for customers to use and fine-tune the services.

  • Tony Ferguson Weightloss uses public Cloud services to expand into UK, South Africa

    Anecdotal reports suggest that Australian CIOs are consciously avoiding the public Cloud, but Julian Lamb, head of technology at Australian weight-loss company, Tony Ferguson, doesn’t understand why. By adopting Cloud solutions Salesforce.com, Telstra’s version of Microsoft Business Productivity Online Suite (BPOS), and contact centre suite IPscape, Lamb has enabled his business to add some 1600 new retail outlets across the UK and South Africa since April.

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