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  • Microsoft Lync 2010: Unified communications comes of age

    Every once in a very long while, I get to review a product that strikes me as a stepping stone toward the future. Microsoft Lync 2010 combines instant messaging, VoIP calling, live meetings, and videoconferencing, but it's more than the sum of these parts. Although Lync integrates with almost any PBX, it puts the PC at the center of communications so effectively that it could send your current phone system packing.

    Written by Brian Chee • 21 April 11 01:27

  • The Five Deadly Sins of Unused Software

    It's the technology equivalent of the self-timing bread maker - you know, the one that hasn't left the back of the pantry since 1997. Or the cross-country ski machine that's become a glorified laundry rack in a corner of your spare room. We're talking about "shelfware" - software that winds up sitting in some dusty file cabinet in the IS department, never to be installed, or software that's loaded onto an employee's hard drive but never gets used.

    Written by Sari Kalin • 08 July 02 10:30
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