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  • Opinion: Is Google evil? The jury is out

    Much outrage has been expressed about Google's new privacy policy. People are acting as if they are shocked that Google would consolidate the personal information it gathers from its customers through all of its varied services. What is shocking to me is that none of these people, including members of Congress, seemed to see it coming.

    Written by Ira Winkler • 02 Feb. 12 01:30
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    Free news, paywalls and the slow death of media

    Not all stories end badly, but this one does. Of all the industries unravelling upon our screens since the advent of the Web almost 20 years ago, traditional news media is dying the hardest.

    Written by Andrew Birmingham • 21 Nov. 11 09:22

  • Opinion: LinkedIn: friend or glorified recruitment tool?

    With a worldwide user base of 100 million people, LinkedIn has some credence in its claims of being the world’s largest professional network. Now, with two million users in Australia alone, it’s clear that the site has captured the attention of many in the local workplace.

    Written by Lisa Banks • 15 April 11 08:54

  • Social media - part 2

    Apart from the above example where it can be demonstrated that it improves productivity when we allow employees to use social media as a ‘diversion break’ from the concentration of their daily tasks, there are also the obvious benefits of ‘market intelligence”. By encouraging staff to get positive messages out there via Twitter, Facebook etc and also uncovering public opinion of your organisation that is being shared via social media, it is easy to see why organisations would permit and even encourage social media use.

    Written by Breed Lewis • 11 March 11 10:17

  • IT trends and their legal disruptors

    If nothing else will cause CIOs insomnia in 2011 it will be the potential disruptive effects of legal issues that walk hand in hand with this year's IT trends. Most of the lists of trends look the same and there are those that will be proved to be over hyped. One thing that is certain after Wikileaks, Facebook privacy issues and an ever growing cloud on the horizon, it will be a busy year in the courts.

    Written by Robert Todd • 16 Feb. 11 16:53

  • The era of empowerment

    As we describe in Forrester’s new book Empowered, your customers are empowered by better information than ever before. They can check a price, read a product review, or ask for advice from a friend right from the screen of their smartphone.

    Written by Tim Sheedy • 23 Dec. 10 09:00

  • Privacy changes could affect Cloud projects

    It is important to plan ahead when hopping into the Cloud. Cloud-hopping companies and their suppliers need to know where their data is going, and should plan for the possibility that they may later wish to hop out, or switch Cloud providers.

    Written by Sophie Dawson and Andrew Hilton • 20 Dec. 10 09:00

  • Google will appeal French libel ruling on search suggestions

    Google has been found guilty of libel by a French court as a result of the company's automated search suggestions. Google plans to appeal the ruling, a company spokeswoman said Monday.

    Written by Peter Sayer • 27 Sept. 10 22:34

  • Restricting access to social media can seriously damage your business

    In the past year or so, it has been amazing to witness organisations finding ways of using social media to engender innovation and creativity. By offering employees full access to these tools, innovative use of applications like Twitter and Facebook can come from all parts of the organisation. Restricting access to social media risks placing an organisation at a competitive disadvantage.

    Written by Andrew Milroy • 03 Aug. 10 09:34

  • Nicholas Carr: The Internet is hurting our brains

    How familiar is this? You're reading an online newspaper article on the Gulf oil spill, but before you get half through, you've clicked on links that lead you to fascinating pieces about marine biology, Sarah Palin, and Moby Dick. As you return to the original story, a pair of alerts tells you that a buddy has updated his Facebook page and your son has Tweeted something from the ballpark, which in turn links to a really cool video about Barry Bonds. Got to check those, of course, and by the time you return to the newspaper article, you've forgotten the point of the story and don't bother to finish it.

    Written by Bill Snyder • 22 June 10 06:08

  • Are you a social networking mutant?

    Have you ever tried to get an older person to use Facebook?

    Written by Mike Elgan • 08 June 10 01:28

  • Get a Better View of Your Gmail Inbox

    Everybody loves Gmail, right? Wrong. My friend Shelly is so fed up with its "threaded" conversation view, he's ready to jump ship for Hotmail, Yahoo, or another service.

    Written by Rick Broida • 28 May 10 01:46

  • Office 2010: Three Reasons Why I'm Migrating

    At its launch event in New York City, Microsoft blared the trumpets for Office and SharePoint 2010, emphasizing that the new updates are designed to give users a choice of on-premise or cloud environments, calling the new releases an intersection of the PC, phone and browser.

    Written by Shane O'Neill • 14 May 10 08:55

  • Ten golden rules of business intelligence

    In the past, companies have spent a lot of money on business intelligence (BI) software, but have not always achieved the expected results.

    Written by Rob Mills • 24 March 10 13:57

  • Economic Recession: Good or Bad for Cloud Computing?

    Where you come down on that question depends a great deal on how you think most IT organizations will consume cloud services. How will IT organizations achieve an infrastructure that scales easily, can be reconfigured in minutes rather than weeks, and has a transparent cost based on usage?

    Written by Bernard Golden • 06 April 09 08:16
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    The Case Against Cloud Computing, Part Five

    Cloud's too hard and too costly to manage? No, says Bernard Golden, as he tackles the last of five key concerns about cloud computing in the enterprise.

    Written by Bernard Golden • 23 March 09 08:30

  • The Case Against Cloud Computing, Part Three

    Another common objection to cloud computing is the one that has to do with service-level agreements.

    Written by Bernard Golden • 09 March 09 09:00

  • Social networks all over the map on reliability

    That Twitter had more downtime last year (84 hours) than any of 15 social network sites measured by an uptime monitoring service should surprise no one: The site's "fail whale" is so famous it was just featured in the New York Times.

    Written by Paul McNamara • 24 Feb. 09 08:53

  • The Case Against Cloud Computing, Part One

    I've had a series of interesting conversations with people involved in cloud computing who, paradoxically, maintain that cloud computing is-at least today-inappropriate for enterprises.

    Written by Bernard Golden • 23 Feb. 09 09:36

  • How Obama Will Use Web 2.0 For Change

    President-elect Barack Obama's harnessing of Web 2.0 technologies enabled his rise to power, and his administration will continue to use them to stay in touch with constituents. That's the contention made by political leaders on the third day of the Web 2.0 Summit in San Francisco.

    Written by C.G. Lynch • 10 Nov. 08 11:06
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