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  • SAP unveils HANA in-memory database offerings for SMBs

    SAP on Tuesday announced the first products based on its HANA in-memory database aimed at small and medium-sized businesses, including a new Edge edition of the software as well as HANA-powered analytics for the Business One ERP (enterprise resource planning) suite.

    Written by Chris Kanaracus • 08 Feb. 12 03:47

  • SAP-SuccessFactors deal delayed as US regulators conduct investigation

    SAP's US$3.4 billion purchase of cloud software vendor SuccessFactors has been delayed indefinitely while a U.S. regulatory body investigates the deal, an SAP spokesman confirmed Wednesday.

    Written by Chris Kanaracus • 03 Feb. 12 02:12

  • Infor revamps support services, heightens competition against SAP, Oracle

    Infor has rebranded and revamped its software support offerings in a bid to cement its profile as a potential alternative to rivals like SAP and Oracle.

    Written by Chris Kanaracus • 01 Feb. 12 00:25

  • New year's CRM resolution

    There's no question that every company needs a solid pipeline of business - that's what gives you predictability, profitability, and consistency. The question is: How do you get more pipeline?"

    Written by David Taber • 06 Jan. 12 02:40

  • SAP acquisition of SuccessFactors clears antitrust hurdle

    SAP's US$3.4 billion acquisition of SuccessFactors has passed an important regulatory step, with the U.S. Federal Trade Commission deciding on Friday to grant early termination of the waiting period required by the Hart-Scott-Rodino Antitrust Improvements Act, SAP announced Wednesday.

    Written by Chris Kanaracus • 29 Dec. 11 06:04

  • ERP makes a comeback

    They couldn't put it off any longer. The ERP system for the Electric Power Research Institute (EPRI) had reached the end of its useful life.

    Written by Dan Tynan • 20 Dec. 11 22:17

  • SAP faces cloud strategy questions with SuccessFactors buy

    SAP's US$3.4 billion purchase of SuccessFactors not only gives the company an increasingly popular set of on-demand human resources applications, but could also bring its entire cloud software portfolio into a new focus.

    Written by Chris Kanaracus • 05 Dec. 11 10:08

  • SAP pays $3.4 billion for cloud vendor SuccessFactors

    SAP America said Saturday that it is paying US$3.4 billion in cash to acquire SuccessFactors, a provider of cloud-based human capital management tools.

    Written by Elizabeth Heichler • 04 Dec. 11 06:02

  • Mobile mania spurs demand for unified communications

    In the space of just the past few years, Art Johnston has gone from thinking of unified communications as optional to viewing it as "a strategy that we need to implement to be competitive."

    Written by Mary K. Pratt • 01 Dec. 11 02:09
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    2012 predictions for the CRM market

    It is predicted that 2012 will be the year when customer relationship management (CRM) software becomes truly customer centric and based on an open, Cloud orientated model, SugarCRM’s country manager has claimed.

    Written by Lisa Banks • 21 Nov. 11 12:50

  • WineMarket doubles sales thanks to Cloud

    WineMarket has achieved a 50 per cent increase in sales after consolidating its CRM, e-commerce, accounting and inventory management software.

    Written by Lisa Banks • 21 Nov. 11 10:12

  • How IT Helps Nissan Beat Chevy in the Electric Car Game

    The all-electric Nissan Leaf had the potential to woo eco-conscious shoppers away from the Chevy Volt when it was launched last December. But from a customer service and sales perspective, the Japanese automaker was at a distinct disadvantage. Chevrolet consistently scored four stars on J.D. Power's five-star customer service and sales experience scales; Nissan earned just two.

    Written by Stephanie Overby • 01 Nov. 11 09:39

  • Use Analytics to Create a Greener Business

    Saab Group, a defense and aerospace company with a global supply chain and customers in 100 countries, must comply with a growing set of local environmental regulations and with customer requirements that it run a greener business. Plus, the $3.7 billion company has its own goals: cut its greenhouse gas emissions by 2 percent a year, save energy and water, increase recycling and reduce its use of hazardous chemicals.

    Written by Elana Varon • 01 Nov. 11 04:51

  • SAP updates Business One application for small companies

    SAP on Thursday announced a version of Business One, its ERP (enterprise resource planning) suite for small companies, as it revs up the marketing strategy behind its Business ByDesign on-demand suite.

    Written by Chris Kanaracus • 28 Oct. 11 03:25

  • What your Cloud consultant is trying to tell you

    Cloud consultants aren't that much different from the consulting and contracting firms that IT has used over the years. But the economics of cloud consulting are a whole bunch different from what the Big 5 firms were doing with SAP and Siebel. Thanks to the price points of cloud solutions (typically, a monthly fee) and the expectation of Web open systems (all I do is point and click, right?), behemoth consulting gigs are few and far between.

    Written by David Taber • 27 Oct. 11 00:49

  • Salesforce.com to 'unlock' SAP's core software for 'social enterprises'

    Salesforce.com is rolling out a set of consulting and integration services aimed at SAP customers that want to build "social enterprises" with Salesforce.com's Force.com platform.

    Written by Chris Kanaracus • 22 Oct. 11 02:17

  • NetSuite boosts global capabilities of its SaaS business software

    NetSuite on Wednesday announced a series of enhancements and offerings meant to make its on-demand ERP (enterprise resource planning) software more desirable to larger companies, particularly those with international operations.

    Written by Chris Kanaracus • 20 Oct. 11 00:03

  • CIO Summit: Swisse Vitamins streamlines analytics with Qlikview

    A “dodgy” Access database lacking key features required by a growing company led Swisse Vitamins ICT and BI manger, Andrew Millingen, to recognise the need for a fresh start.

    Written by Chloe Herrick • 12 Oct. 11 09:00

  • Cerebral Palsy Alliance streamlines with new CMS

    Juggling numerous websites and 600 different forms and adhering to almost 200 stringent policies was taking a toll on staff at the Cerebral Palsy Alliance (CPA) and their ability to provide services to clients.

    Written by Chloe Herrick • 06 Oct. 11 09:51

  • Oracle cancels Marc Benioff's keynote

    Salesforce.com chairman and CEO, Marc Benioff will on Wednesday speak at a local restaurant in San Francisco, after his keynote at Oracle OpenWorld 2011 was cancelled by Oracle.

    Written by John Ribeiro • 05 Oct. 11 18:02
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