
Authoritative.
Strategic.

Judging by the hardware announcements coming out of the Consumer Electronics Show (CES) in Las Vegas, you’d have to agree 2011 is a stellar year to be a consumer. It might actually be the best year on record.
If nothing else will cause CIOs insomnia in 2011 it will be the potential disruptive effects of legal issues that walk hand in hand with this year's IT trends. Most of the lists of trends look the same and there are those that will be proved to be over hyped. One thing that is certain after Wikileaks, Facebook privacy issues and an ever growing cloud on the horizon, it will be a busy year in the courts.
Less than a year after it acquired Palm for $US1.2 billion, HP has announced the first wave of webOS-based products – two smartphones and a tablet pc – aimed at forging a new mobile device strategy for the company. Now it’s time to see if HP has the muscle to make mobility a success.
As we describe in Forrester’s new book Empowered, your customers are empowered by better information than ever before. They can check a price, read a product review, or ask for advice from a friend right from the screen of their smartphone.
When the Wii first came onto the market it was an instant hit, but the console gaming space is changing so fast Nintendo needs to rethink how it plays the innovation game for a converged world.
My company had excellent news last week, announcing stellar earnings. It was especially welcome after a difficult year of budget cuts, layoffs and a general decline in morale. To address that last issue, the company decided to give every employee a gift, and I'm not talking about a $25 Starbucks gift card. No, the plan was to hand out brand-new iPads to everybody. What could be cooler, right?
How empowered are your employees to solve customer and business problems? What's your role in empowering them? These questions are often absent from IT's mission, but not from the minds of those it serves.
In the past year or so, it has been amazing to witness organisations finding ways of using social media to engender innovation and creativity. By offering employees full access to these tools, innovative use of applications like Twitter and Facebook can come from all parts of the organisation. Restricting access to social media risks placing an organisation at a competitive disadvantage.
Many organisations are evaluating a new security model based upon IT risk management best practices. This is a good idea, but not enough for today’s dynamic and malevolent threat landscape. ...
The nature of work has changed fundamentally and forever and it continues to evolve rapidly. Geographic distance and ...