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  • Mergers & acquisitions: The first 100 days

    It is day one of the acquisition and executive reputations are on the line. Are you prepared? Have you revised your current organisation commitments and reviewed organisational priorities with colleagues?

    Written by Evan Thomas • 06 Feb. 12 13:15

  • Make mobility standard business practice

    Currently many IT departments have ‘mobility’ people. They manage the BlackBerry Enterprise Server (BES), are the people who set up and administer iPhones, Android devices and Windows Mobile smartphones, and are often the go-to people for mobilising applications.

    Written by Tim Sheedy • 21 Sept. 11 10:00

  • Finding the balance of power in technology real estate decisions is no easy task

    As business processes become automated, the business requires dependable IT while IT requires dependable real estate for secure power and cooling. Many multimillion dollar real estate transactions became obsolete within three years in Australia, Europe and North America due to a lack of understanding and foresight.

    Written by Simon Wise • 24 April 11 08:00

  • Think Tank: Tips for IT strategic planning success

    We all know that we need to get more value from information technology investments. That means IT projects, portfolios and priorities must be aligned to those of the business. IT strategic planning is often used as a tool to achieve this alignment and turn the business needs into results. But it is often not that easy! Many organisations develop a strategic plan but successful implementation is still difficult. Like in golf or chess, rules are well known but consistent performance is still hard.

    Written by Hemant Kogekar • 23 April 11 08:00

  • Seven key imperatives of full spectrum leadership

    Let’s open the aperture for a more expansive view towards a ‘full spectrum’ approach to deep consciousness within a framework that combines seven imperatives of leadership.

    Written by Bruce Carlos • 14 April 11 15:27

  • Full spectrum leadership

    The business sky is clear, the view expansive and the opportunities are boundless. You want to be more than a great leader, to burst from effective management to full spectrum leadership where you will use your deeper insight and sharpened skills to change behaviours, build leadership and achieve outstanding results.

    Written by Bruce Carlos • 14 April 11 15:09

  • What's your brand?

    In the last year or so, the word ‘brand’ has been appearing with increasing regularity and IT is no exception to this trend. Top athletes talk about their PB, or personal best. For CIOs, is your PB more important than your PB? By that I mean is your ‘personal brand’ more important than your ‘personal best’? Marketing and branding are no longer restricted to the domain of the sales and marketing teams, whose primary purpose is to make their company’s products and services more attractive or appealing to customers than those of the opposition.

    Written by Rob Livingstone • 05 April 11 11:21

  • 5 Ways to make costs cuts stick

    Short-term cuts are easy; but making them stick is more difficult. Sales, general and administrative (often grouped as ‘SGA’) prove to be particularly intransigent. While manufacturing efficiencies have improved in recent years, SGA has remained more or less at same levels.

    Written by Morris Kaplan • 21 March 11 16:54

  • Social media - part 3

    We like our risk management, don’t we? It allows us to identify risks, and take action to mitigate them. Risk Management can and should be applied to social media usage. It makes good sense to manage the risk by having a very clear social media policy.

    Written by Breed Lewis • 12 March 11 10:00

  • Social media - part 2

    Apart from the above example where it can be demonstrated that it improves productivity when we allow employees to use social media as a ‘diversion break’ from the concentration of their daily tasks, there are also the obvious benefits of ‘market intelligence”. By encouraging staff to get positive messages out there via Twitter, Facebook etc and also uncovering public opinion of your organisation that is being shared via social media, it is easy to see why organisations would permit and even encourage social media use.

    Written by Breed Lewis • 11 March 11 10:17

  • Turning service management green - Part 1

    Green IT is a widely talked about subject at the moment. Organisations are undertaking numerous initiatives to address the challenge of increasing power consumption, growing carbon footprint not to mention increasing costs. An initiative that most organisations are not undertaking is embedding sustainability into processes and workflow.

    Written by Karen Ferris • 08 March 11 09:21

  • 5 things I've learned - Ben Wrigley

    As the director of information technology for InterContinental Sydney, Ben Wrigley understands the importance of people in the technology equation

    Written by Ben Wrigley • 04 Feb. 11 11:54

  • The era of empowerment

    As we describe in Forrester’s new book Empowered, your customers are empowered by better information than ever before. They can check a price, read a product review, or ask for advice from a friend right from the screen of their smartphone.

    Written by Tim Sheedy • 23 Dec. 10 09:00

  • Tips for IT leaders to improve communications

    These days it is not difficult to find CIOs who are excellent communicators. Unfortunately, it is also common to see many IT leaders who struggle to communicate well. Some IT leaders are very good at communicating technical information with their teams, while others communicate well with business users. Many, however, find it hard to communicate effectively with all the stakeholders in the business. I have been thinking about why this is the case and what IT leaders at all levels can do to improve their message delivery, be effective at leading and motivating their team and engaging with the business.

    Written by Hemant Kogekar • 13 Dec. 10 09:00

  • Are you in IT or business?

    Concerned about IT/business alignment? Is your IT strategy a subsection of the business strategy or a separate document? How does it relate to the core business that your company carries out? If the relationship is hard to see, how do you make sure it provides your organisation with the IT it needs?

    Written by Grant Swinbourne • 26 Nov. 10 09:05

  • Bridging the CEO expectation gap

    Meeting expectations, particularly those of the chief executive officer (CEO), remains one of the persistent challenges facing many of our CIO clients.

    Written by Poh-Ling Lee • 18 Oct. 10 07:00

  • Think Tank: Fad-free performance management

    IT magazine articles and whitepapers regularly publish articles on, ‘building a high performing team’, ‘reinventing the workforce’, ‘transforming the organisation’ and the like. They include stories from large — usually overseas — companies where the CIO has turned an under-performing organisation around (with the help of a brand name consulting firm with their brand name methodology). Local CIOs and IT managers read the articles and begin to believe they too need a major transformation program in order to turn their IT organisation into a ‘world-class’, ‘high-performing’ organisation.

    Written by Hemant Kogekar • 01 Oct. 10 10:46

  • Processes and the people factor

    As an IT management consultant, I look at a lot of processes. They're everywhere. And so are the misconceptions about what makes them useful.

    Written by Paul Glen • 27 Sept. 10 23:40
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    Why Commonweath Bank CIO is worth $4.2 million

    I almost spilled my coffee all over my desk last week when I read the Commonwealth Bank's annual report and discovered that its chief information officer Michael Harte had picked up no less than $4.2 million in remuneration over the 2010 financial year — a $1.4 million pay rise.

    Written by Renai LeMay • 20 Sept. 10 11:45

  • Head in the cloud

    In the Harvard Business Review’s May 2003 edition, author Nicholas Carr created a long-running storm of controversy with the article ‘IT doesn’t matter’. It spawned a countless succession of articles in both industry and academic circles. About a year later he followed the article with a published book, Does IT Matter? in which he expanded and clarified further on his controversial themes.

    Written by Scott Stewart • 08 Sept. 10 12:18
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