
Authoritative.
Strategic.

Salesforce.com has made a series of changes to its support services that include the removal of certain features from the Standard tier, but which the company says overall will provide a better experience for customers.
Google and other Internet search engine virtually never fail to deliver relevant results nearly instantly. That creates a problem for IT in terms of setting employee expectations around the search capabilities they use at work.
Just as it enjoys an initial surge of popularity, a new social networking site called Pinterest is also experiencing its first bout of controversy. Observers are accusing the site of secretly embedding code in user content to generate revenue.
CSC ended four months of speculation about the identity of its next CEO late Tuesday, announcing that Mike Lawrie, currently CEO of British IT service company Misys, will become CEO of CSC by the end of March. He has already taken a seat on CSC's board.
Yahoo! chairman Roy Bostock is stepping down from the board of the struggling internet company along with three other directors.
Users flock to online dating sites in ever greater numbers, but despite their marketing claims, services such as Match.com and eHarmony may not be offering potential mates chosen through rigorous scientific methods, a group of psychologists and sociologists have charged.
When you are a project owner, manager or a sponsor you are often asked what the project is about. It is important because bosses, employees, customers, and partners all need to ‘buy-in’ and become excited about your idea. They will form an initial impression in three minutes or less. This first impression is the lens through which everything else is viewed.
Every corporation wants an effective workforce, but few want to pay for the training that can give them one. Some executives seem to believe that their IT staff should be able to keep up with new ideas and technology on their own time, with minimal corporate financial support. Those organizations that do support training and education tend to do so only in good times, so those items are often among the first to be slashed when IT budgets get tight.
Memory company Micron Technology has appointed Mark Durcan as its new CEO, quickly replacing the former CEO Steve Appleton who died in a plane crash on Friday.
Steve Appleton, chairman and CEO of memory and semiconductor maker Micron, was killed in a small plane accident in Boise, Idaho, on Friday.
H-1B workers are better educated than U.S. born workers and earn more, according to a new study by an independent research group.
They are coming — the invasion of mobile devices has begun. The four little letters that are keeping many a CIO awake at night are BYOC, or bring your own computing, aka bring your own device. And 2012 will be the biggest year yet for this new kind of mobility.
Here's a sobering statistic: With a 40- to 45-hour work week, many Americans spend about 25% of the year on the job. For those of us who stare at computer screens all day, that amounts to more than 2,000 hours with our keisters glued to chairs. In less technical terms, we're practically married to our desks.
One of the principle maintainers of the Linux kernel, Greg Kroah-Hartman, has joined the Linux Foundation as a fellow, the same position held by Linux creator Linus Torvalds, the foundation announced.
Salesforce.com will include some new analytics capabilities at no additional cost with the Enterprise and Unlimited editions of its CRM (customer relationship management) software, following complaints from customers who argued that the features should have been used to fill long-standing gaps in the products' core functionality, not sold separately.
President Barack Obama faced perhaps his toughest and most direct question ever on the H-1B program by a Texas woman during an online town hall Monday.
AT&T has appointed its first chief strategy officer to develop the company's road map, including long-term mobile capacity needs, the company announced Monday.
An analysis of last year's outsourcing activity reveals the continuation of a decade-long decline in deal size. While the numbers of mega-deals and mid-range contracts awarded each year has remained relatively stable since 2002, those valued at $100 million or less have more than tripled, according quarterly data from outsourcing consultancy Information Services Group (formerly TPI).
-- Name: Bob Deegan, senior vice president and CFO
Cole Hanson's career goal is to become an information security executive. Currently, he serves as a high-level information security professional with the U.S. Army. In February, Hanson, who is also a reservist with a rank of Lieutenant, will start a new job with the Marine Corps as the technology integration officer and deputy for its Communications Directorate. In this new position he will act as a project manager and oversee a major network infrastructure replacement.
Virtualisation in IT has brought many significant benefits and changed the way data centres are designed and operated. In a virtualised data centre, applications, services and databases run on fewer ...
IT organisations must be able to quickly deliver and securely manage new business and IT services at fraction ...