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  • Analysis: Massive layoffs at HP make for IT outsourcing identity crisis

    It's been more than three years since HP acquired IT services provider EDS, and the long-term direction of its bigger - if not better - outsourcing business is no more clear than it was on the day the deal closed.

    Written by Stephanie Overby • 24 May 12 19:14
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    Five things CIOs should know about big data

    Five key points CIOs should know when considering big data

    Written by Joab Jackson • 15 May 12 01:56

  • Today, printers. Tomorrow, 'integrated peripherals'?

    Out went 42 aging black and white copiers with interface boxes that let them serve as printers. In went 42 new networked multi-function printers (MFPs) that could do color printing and copying and scan directly to e-mail, fax or files. And the owner, the Park Hill School District in Kansas City, MO, saves $19,000 yearly.

    Written by Lamont Wood • 08 May 12 20:56

  • True tech confessions: Sinners and winners

    We all make mistakes. But when you work in IT, those errors can quickly go public.

    Written by Dan Tynan • 07 May 12 22:55

  • Top CIOs predict future of the CIO role

    Five years from now, the CIO will be a better, faster, stronger version of today's top IT leader, practically running the company single-handedly. Or maybe other business executives will become more educated about IT and decide to hire cloud companies to do it all, leaving the poor CIO to wither, enforcing service-level agreements for a living. For almost as long as there have been CIOs, we've heard breathless speculation about whether the position will last, and if so, in what form.

    Written by Kim S. Nash • 24 April 12 00:32

  • The upside of shadow IT

    First, a scary statistic: Gartner predicts that in less than three years, 35 per cent of enterprise IT expenditures will happen outside of the corporate IT budget. Employees will regularly subscribe to collaboration, analytic and other Cloud services they want, all with the press of a button. Others will simply build their own applications using readily available Cloud-based tools and development platforms.

    Written by Julia King • 23 April 12 23:55

  • The A-Z of LinkedIn

    LinkedIn has become a dominant player in the recruitment and human resource space in the past few years, with 150 million members and availability in 200 countries

    Written by Lisa Banks • 15 Feb. 12 08:07

  • IT's worst addictions (and how to cure them)

    Are you a jargon junkie? Got an insatiable appetite for information? Do you rule over your company's systems with an iron fist, unwilling to yield control until someone pries the keyboard from your cold, dead hands?

    Written by Dan Tynan • 13 Feb. 12 22:15

  • In depth: The new help desk - agile, educational, efficient

    A help desk can be a real lifesaver for employees, not to mention a productivity boost. A keyboard stops working, or Outlook crashes repeatedly, and a technician is just a phone call away. Even complex issues can usually be resolved internally, and relatively quickly, without needing an outside vendor.

    Written by John Brandon • 02 Feb. 12 03:41

  • Resources CIOs in Australia

    In a fast growing sector, the bottom line is everything

    Written by Matt Rodgers • 24 Jan. 12 08:55
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    A new era of IT transformation

    The days of large IT transformation projects are over. In their place will be a new kind of IT transformation: smaller in scale, near-constant and more responsive to business needs — but with vast potential to revolutionise how IT is used by enterprises.

    Written by CIO Staff • 06 Dec. 11 07:39

  • Guide: How to bulletproof your website

    'Tis the season to begin ramping up online shopping activity, and for retailers that means doing all they can to ensure their websites are up, highly available and able to handle peak capacity. Looming in many IT managers' minds is the cautionary tale of Target, whose website crashed twice after it was inundated by an unprecedented number of online shoppers when the retailer began selling clothing and accessories from high-end Italian fashion company Missoni.

    Written by Esther Shein • 29 Nov. 11 03:32

  • IT inferno: The nine circles of IT hell

    Spend enough time in the tech industry, and you'll eventually find yourself in IT hell -- one not unlike the underworld described by Dante in his "Divine Comedy."

    Written by Dan Tynan • 03 Oct. 11 21:11
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    Supply chain management in Australia - Part 1

    It all started, as these things sometimes do, with a chicken.

    Written by David Braue • 19 Sept. 11 10:59
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    Get the IT career you want: Develop business value

    A lot of technology professionals are frustrated with the IT profession. They can't find a job or move into the position that they want. They're always hearing that demand exists, but that's not what their personal experience has shown them. They feel they have the skills for the job, and have even put in the time it takes to be qualified or certified in the technologies in demand. But the requirements for IT career development remain elusive.

    Written by Al Kuebler • 25 Aug. 11 03:17

  • Working with HR - Part 3

    What department heads and line managers think of HR, what employees think, and what HR managers think.

    Written by Tim Mendham • 19 Aug. 11 07:00

  • Working with HR - Part 2

    Stephanie Christopher, national director of SHL Australia New Zealand, a company which assists companies — including recruitment firms — in their recruitment activities, says that for the more technical positions HR has to fill, “it would lean toward the line manager for advice; it would be the line manager who would have final say”.

    Written by Tim Mendham • 18 Aug. 11 11:37
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    Working with HR - Part 1

    Tell me if you’ve heard this one before: “Managers aspire to be strategic, but they are required to fulfil their duties as a functional expert.”

    Written by Tim Mendham • 17 Aug. 11 13:50
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    Leading through human instincts

    In the business world, describing your boss as “ape-like” is not typically considered a compliment. But it turns out there is a lot we can learn from chimpanzees about effective leadership. Applying human instincts to the corporate jungle can help IT leaders bring out the best from their team or manage technology change for end-users. Chimpanzees share 98 per cent of our DNA, making them more closely related to humans than gorillas. So it is little wonder that we have a lot in common.

    Written by Caitlin Fitzsimmons • 08 Aug. 11 10:28

  • The six million dollar vendor

    Between 2005 and 2010, Gartner estimated IT managers and executive decision makers have gone from dealing with an average of 3.7 vendors to 10. The onset of Cloud computing as well as the revival of service outsourcing in wake of the economic downturn have only exacerbated this as companies increasingly look to multi-source their services to obtain the functionality they need at a cost they can afford.

    Written by James Hutchinson • 14 July 11 07:00
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