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  • Five innovation opportunities for CIOs in 2011

    Most of the CIOs I speak with are looking at the year ahead as an opportunity to drive innovation within their organizations, usually by automating back office activities. That's a good place to start. But the most aggressive are looking beyond running the IT shop more efficiently and effectively; they're also experimenting with new technologies that can increase profitability, improve competitiveness and attract new customers. We call them ambidextrous innovators.

    Written by Chris Curran • 21 Jan. 11 06:46

  • LinkedIn: Three Ways to Polish Your Profile for the New Year

    If your LinkedIn profile includes any of the terms "dynamic, motivated, results-oriented or innovative problem solver with a proven track record," it's probably time for a profile makeover. Yesterday, LinkedIn released its top 10 overused buzzwords in U.S. member-profiles --descriptors, LinkedIn says, that are ambiguous and really don't say anything.

    Written by Kristin Burnham • 16 Dec. 10 07:36

  • Think Tank: Promises, promises!!

    "Over promise and under-deliver" is is just one of many myths about promises. Here's how to make promises you can keep.

    Written by Hemant Kogekar • 22 Jan. 10 08:46

  • Google Profiles: How and Why to Get Started

    Google has launched Google Profiles, which lets you build an online biography listing your interests, educational and professional background, and links to your data on websites like Twitter, Facebook and Flickr.

    Written by C.G. Lynch • 25 April 09 09:00

  • How to Manage Peer Conflict

    Direct Energy CIO Kumud Kalia on how to deal with mounting peer dissension.

    Written by Kumud Kalia • 22 April 09 09:15
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    Enterprise 2.0 101: An Executive Guide to Enterprise 2.0

    Enterprise 2.0 has the potential to provide knowledge and content management in a surprisingly cheap and easy fashion using Web-based tools. Learn what it's about, what distinguishes it from consumer Web 2.0 technologies and why you should pay attention.

    Written by Ron Miller • 21 Nov. 08 12:20

  • Vendor Management 101: An Executive Guide to Vendor Management

    The combination of innovative IT and a cooperative orientation toward vendors leads directly to better vendor performance and firm profitability.

    Written by CIO Staff • 21 Nov. 08 11:42

  • Change Management 101: An Executive Guide to Change Management

    A few painstaking steps offer numerous payoffs, including lowering risks associated with change, eliminating resource conflicts and redundancies, and learning from successes and mistakes of the past — all of which help to save money.

    Written by CIO Staff • 20 Nov. 08 16:35

  • Service-Level Agreements 101: An Executive Guide to Service-Level Agreements (SLAs)

    SLAs are a critical component of any vendor contract. Beyond listing expectations of service type and quality, an SLA provides remedies when requirements aren't met.

    Written by Lauren Gibbons Paul • 20 Nov. 08 12:47

  • IT Recruiting 101: An Executive Guide to IT Recruiting

    Anxious about your staffing responsibilities? Questions answered here.

    Written by Stephanie Overby • 20 Nov. 08 11:57
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