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  • Analysis: Massive layoffs at HP make for IT outsourcing identity crisis

    It's been more than three years since HP acquired IT services provider EDS, and the long-term direction of its bigger - if not better - outsourcing business is no more clear than it was on the day the deal closed.

  • Resources CIOs in Australia

    In a fast growing sector, the bottom line is everything

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    A new era of IT transformation

    The days of large IT transformation projects are over. In their place will be a new kind of IT transformation: smaller in scale, near-constant and more responsive to business needs — but with vast potential to revolutionise how IT is used by enterprises.

  • Working with HR - Part 2

    Stephanie Christopher, national director of SHL Australia New Zealand, a company which assists companies — including recruitment firms — in their recruitment activities, says that for the more technical positions HR has to fill, “it would lean toward the line manager for advice; it would be the line manager who would have final say”.

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    Working with HR - Part 1

    Tell me if you’ve heard this one before: “Managers aspire to be strategic, but they are required to fulfil their duties as a functional expert.”

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    Leading through human instincts

    In the business world, describing your boss as “ape-like” is not typically considered a compliment. But it turns out there is a lot we can learn from chimpanzees about effective leadership. Applying human instincts to the corporate jungle can help IT leaders bring out the best from their team or manage technology change for end-users. Chimpanzees share 98 per cent of our DNA, making them more closely related to humans than gorillas. So it is little wonder that we have a lot in common.

  • Not-for-profit - Part 4

    One problem that is typical for NFPs is the different nature within an organisation of IT users and the technology they apply.

  • Not-for-profit - Part 3

    How are relations between not-for-profit with IT vendors?

  • Not-for-profit - Part 2

    Within any organisation, however — below the its culture and style of management — there are similarities between not-for-profit and commercial organisations.

  • Legal issues in the Cloud - Part 4

    One of the remaining key issues Cloud users need to consider relates to the notion of being locked-in to certain applications or systems — and if a user wants to transfer data or applications from the Cloud, whether the data is portable between service providers. In these circumstances, a user will need to consider its requirements to access data some years into the future for a plethora of regulatory reasons.

  • Legal issues in the Cloud - Part 3

    Proper due diligence focuses on identifying the players in the Cloud relationship. That is, who is actually involved in providing the services and are they the same entity (or entities) that are processing or storing data? In the case of aggregators, for example, a Cloud user could be dealing with a single entity which itself is provided services by various third parties.

  • Legal issues in the Cloud - Part 2

    Unlike a fixed server in your office or at a data centre in Australia, data in the Cloud can potentially be located anywhere in the world — even in multiple data centres in multiple copies worldwide. A Cloud service provider may not even know where the data resides at any one time. The Cloud may not be tied to any particular location but this is clearly not the case with the laws of each country. Any ‘global’ technology solution will be impacted by the laws of a large number of nation states. As a result, sending and processing data around the globe could, in the process, fail to comply with data protection and privacy laws in various countries.

  • Sounding board: Peer advice from the CIO Executive Council

    Paul Fitzpatrick, IT Director at LandMark White Group, Andrew Mitchell, CIO at Gilbert + Tobin and

  • Leading change - Part 2

    There are strong economic and business performance arguments driving the desire to see more women enter the IT workforce. The diversity and workforce lead for IBM Australia and New Zealand, Belinda Curtis, points to several studies demonstrating stronger corporate performance when women represent a high proportion of senior leadership or board positions.

  • Leading change - Part 1

    Like most Year 10 girls, Rebekah Eden never planned on a career in the IT industry. Popular culture had conditioned her to believe that IT was all about lonely individuals hunched over computers for hours and hours on end. Instead, her studies were taking her towards a preferred career in forensic science. It was exposure to the industry through a week-long EXITE (Exploring Interest in Technology and Engineering) camp organised by IBM that changed her mind. During that week she was shown different aspects of the IT industry, from programming robots to developing websites. The experience completely changed her mind.

  • Harness disruption or become obsolete: Forrester

    Five years ago, Nokia dominated the smartphone market. How quickly things change. But before you sit back and think, ‘that won’t happen to me’, take a look at the competitive environment in which your company operates. Daunting, isn’t it?

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    Business continuity planning - more than just disaster recovery

    As a nation, we have certainly faced our fair share of disasters lately; flooding in Queensland and Victoria, cyclones in Queensland and massive bush fires in Western Australia — just months after devastating earthquakes in Christchurch. Our hearts certainly goes out to all of the people affected by these disasters but I personally feel the pain of all the IT professionals who are, or will be, working tirelessly to bring IT systems back on-line in order to maintain some form of business continuity in these affected areas.

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    Sounding board: iPads in the enterprise

    Peer advice from the CIO Executive Council.

  • With thick skin, Google CIO finds job rewarding

    When Ben Fried left his post as IT managing director at Morgan Stanley and took over as Google's CIO in May 2008, he knew what he was getting into: supporting a user base full of technology experts and computer industry stars, like co-founders Larry Page and Sergey Brin, CEO Eric Schmidt and Vice President Vint Cerf. In a recent interview with IDG News Service, Fried spoke candidly about his job and shared tips and advice for fellow CIOs, including the urgent need for tablet device strategies. An edited transcript of the interview follows.

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    How Best To Use Executive Search Firms

    As CIO and senior vice president of innovation, technology and service operations for Aetna, Meg McCarthy's responsibilities extend beyond IT. Her employer is a leader in the U.S. health insurance and benefits industry, with more than 34,000 employees and $35 billion in revenue. In addition to her tech duties, McCarthy oversees real estate, procurement and service; leads the informatics group; and runs ActiveHealth, an Aetna subsidiary in New York.

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