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  • Seeing Is Believing

    Transparency, the let-it-all-hang-out style of IT management, isn't scary; it's empowering. It's what is freeing IT up to be more competitive, effective and resourceful. Three case studies demonstrate how service-level agreements, chargeback and the Balanced Scorecard help create transparency and better align IT with the business

  • The Right Way to Steer IT

    Advisory committees can help align IT and business objectives - as long as the CIO keeps a firm hand on the tiller

  • Where Do We Go From Here?

    Six experts offer their ideas on the future of the CIO role, the supply chain, just-in-time manufacturing, security, management and other issues affected by the terrorist attacks in the US.

  • Clogged Arteries

    To witness the paradox of health care technology, take a stroll down the hallway of any hospital or medical centre

  • Hard Times are the Best Times

    No matter how precious the dollars, the companies that continue to look for new ways to do business are the companies that succeed

  • Mission Accomplished

    In 1998 Wayne Saunders joined Southcorp as its first CIO, with a mandate to transform the multinational's IT department into a business-driven, service-based entity. Three years down the track, CIO revisits Saunders to find out if whether it was a Mission Impossible or a . . .

  • Starting From Scratch

    A blank technology slate, a fistful of dollars and a culture that thrives on innovation sees COMindico's CIO creating his own lasting legacy.

  • The Cisco Skid

    Cisco's forecasting software not only failed to predict the economic downturn: its much-touted software and outsourcing infrastructure actually clouded the company's crystal ball.

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