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  • BT Financial embraces BI to better understand customers

    BT Financial Group has tapped business intelligence (BI) software from QlikView to provide insights on how to grow and retain customers for its financial advice business.

  • Peters Ice Cream selects ERP system of many flavours

    With a start date of January 2013, the race is on at Peters Ice Cream to implement a new enterprise resource planning (ERP) system before it goes live on 1 August.

  • In pictures: QlikTech takes harbour cruise

    Business intelligence (BI) software vendor QlikTech hosted the Australian leg of their business discovery world tour on a Sydney harbour cruise this week. The customer event discussed current trends in BI.

  • CIOs talk about their top priorities for 2013

    CIO Australia spoke to five IT leaders about the key technology and business strategies that will help drive growth across their organisations this year.

  • Business intelligence revenues to reach $475.6 million: Gartner

    Investment by CIOs and IT managers in business intelligence (BI) software to improve decision making processes is driving the market to greater revenues than 2012, said analyst firm Gartner.

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    CIOs still acting as IT managers: Gartner

    CIOs are focusing on digital technologies to drive business transformation but are still ‘stuck in a rut’ of managing day-to-day administrative IT activities, according to a new global CIO survey by research firm Gartner.

  • IBM taps social media at Australian Open

    IBM and Tennis Australia, partnering for the 20th year at the Australian Open, are analysing social media not only to measure players’ popularity but also to ensure there is adequate capacity to handle spikes in user activity.

  • The behind-the-scenes tech of the Australian Open

    Pictures of the technology powering Melbourne's grand slam.

  • Skilling up: Deakin Uni’s big data and analytics program

    With a flood of information rushing in to the business, companies are increasingly demanding workers who can analyse the data and make insights and predictions. However, finding a properly trained person for the job can be a difficult challenge.

  • Factory Direct Fencing stakes new boundaries with ERP, CRM

    Queensland-based fencing product company, Factory Direct Fencing (FDF), has used a combined ERP and CRM system to automate functions and help with expansion into Australian sales markets.

  • Big data adoption still under consideration in A/NZ: Forrester

    Many organisations in Australia and New Zealand are still only considering implementing big data strategies despite heavy promotion by technology vendors, a Forrester study has found.

  • Disney World Parks and Resorts mines magic from business analytics

    Walt Disney World Parks and Resorts in Orlando in the United States is using business analytics to increase repeat business from families for visit the hotel and theme park.

  • Where are big data and BI heading in 2013?

    Analysts predict a strong uptake of in-memory technologies and cloud BI, new use cases for big data applications and more business collaboration next year.

  • In pictures: CIO roundtable - Creating an intelligent information business

    Prominent CIOs and IT leaders gather at The Transport Hotel in Melbourne to discuss how to create an intelligent information business. The luncheon was sponsored by C3 Business Solutions.

  • The race that tested telco networks

    Melbourne Cup Day provided some mixed results for two of the major telecommunication providers with Telstra reporting a drop in data traffic and Vodafone experiencing a spike in SMS, voice and data traffic.

  • Flemington racecourse to trot out Wi-Fi system by 2013

    Punters keen to have a flutter at Flemington racecourse in Melbourne will be able to bet online and watch the race in HD on their smartphone within the arena when a Wi-Fi service is introduced by the Victorian Racing Club (VRC) next year.

  • Coles uses anonymous data to decide new store locations

    Supermarket and liquor retailer, Coles, is using anonymous transaction data from stores around Australia to see what products sell best and which new store sites could be the most profitable.

  • Suncorp, Metricon stadiums get NCR loaded ticket offerings

    Payment systems provider NCR has begun a rollout of a loaded ticket offering around the country with Suncorp and Metricon stadiums in Queensland signing on. The system allows fans to preload their match tickets or membership cards with money to be used to buy merchandise, food or drinks.

  • Lonely Planet embraces digital amid disruption in publishing

    Lonely Planet had to quickly adapt to a digital world to stay relevant as a publisher of travel guides. Known for physical books, the company overhauled its Web presence and publishing processes to meet consumer demand for real-time and mobile tourist information, according to Lonely Planet online platform manager, Darragh Kennedy.

  • Deloitte Australia to retain staff using SPSS analytics software

    Deloitte Australia is hoping to reduce staff turnover by identifying employees who are likely to leave the firm through the use of predictive analytics software.

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